Used Novomove for my visa documents and honestly can't say enough good things. They were professional, patient with all my questions, and when something went wrong with my apostille they jumped in imm... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Novomove is more than just a service provider; it's a gateway to simplifying your relocation journey to Portugal. While our core focus lies in obtaining the Portuguese National Identification Number (NIF) and facilitating bank account openings, we provide a comprehensive range of services designed to ease the transition for individuals moving to Portugal. At Novomove, our focus goes beyond merely delivering a service. We aim to facilitate a smooth transition for individuals looking to establish connections with Portugal, ensuring they're not lost in paperwork or bureaucratic procedures. We pride ourselves on our ability to simplify the process, resulting in a prompt and seamless experience for our clients.
United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was an excellent experience, it was so fast and efficient, professional and useful, so thank you so much for the good job.

Reply from Novomove
Delivered as promised !
Great responsive service and the customer portal is very good.

Reply from Novomove
All of our orders with Dianne have gone exceptionally well. She stays on top of everything, communicates clearly and promptly, and is a great collaborator!

Reply from Novomove
I have applied for Portuguese NIF via Novomove.
They provided a great service.
Only two days later I got it!
Novomove also gave me a wonderful guidance for Finanças portal and password change, and a lot!

Reply from Novomove
Straightforward process, good communication. V happy with service.

Reply from Novomove
Needed a NIF quickly in order to obtain a residency document in Portugal. My submission with Novomove was delayed by a couple days due to my passport photo not meeting the picture requirements. Once the photo was approved, I was able to get my NIF within 24 hours, still meeting the deadline due to the fast efficiency of the company! Note, for customers submitting the photo.. make sure it is High Res taken on your phone/camera, if you are holding the passport no fingers can be included in the photo. We also tried to send a scanned color copy which was not accepted. After using clear tape to hold the passport down and take a picture using my phone, it worked :) Thank you to Novomove for working so fast to meet my deadline!

Reply from Novomove
I have used Novomove for my NIF excellent customer service and they made the process very easy.
I had a great experience with Novomove to get my NIF in Portugal. All was smooth and quick, and customer service promptly answered my questions. I would highly recommend it.
We used Novomove to get our NIFs in Portugal and they made it very easy! The process was simple and the customer service support was excellent!
I highly recommend Novomove to save lots of time and aggravation that you would encounter doing this on your own.
Very easy to understand, followed through and met/exceeded expectations.
I was a bit apprehensive about using an online platform for NIF but Novomove are top. Very easy to communicate with and are quick to respond. They provide a great service and I get the feeling that they are care about their clients and are not just all about the money. Great job team Novomove.
Novomove service is super smooth and efficient. I filled in the online form, paid and very quickly got a following up email of things I had to do, and they delivered my NIF really quickly! Highly recommend!
Yes. The experience was really great and the team shows great responsibility and support.
Overall, the service was great and the company showed seriousness and efficiency
we applied for a NIF for my cousin. The service was superb. NIF received ONE day after documents were submitted. We had continuous attentive and almost immediate response in the back and forth communication with the personnel. Additionally, the cost was comparably good,

Reply from Novomove
Got my NIF really quickly, they were helpful by any questions regarding the documents for getting the NIF. The price was also fair.

Reply from Novomove
Wonderful, fast, reasonably priced service! My situation was even a little complicated and they were amazing and quick.

Reply from Novomove
Getting my NIF using Novomove was an exceptional experience. The process was seamless and stress-free, thanks to their efficient and user-friendly service. They provided clear instructions and support at every step, making what could have been a daunting task incredible simply.
Their team was responsive and professional, ensuring everything was handled promptly and accurately.

Reply from Novomove
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.