Ozel Çapa Cerrahi Estetik Istanbul  Reviews 

84
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Dentist Erdem Salim Yılmaz was incredibly helpful. He listened to my problems with great care and patience. He explained the problems and procedure with both clarity and integrity. I really feel he p... See more

Rated 5 out of 5 stars

Look at reviews online for teeth in Turkey and NovusKlinik was the highest rated - and for good reason. I come from England so wasn’t exactly sure what to expect. Was treated to my own accommod... See more

Rated 5 out of 5 stars

The reason why I met Novusklinik was that they said they could make my implants and permanent teeth that I could use for the rest of my life within 72 hours in three days. So I got on the plane and ca... See more

Rated 1 out of 5 stars

From hidden charges after already paying for a hotel and a transfer you didn't ask for. Then onto miscommunication and then onto being kept waiting hours for a driver who can't be contacted. To a rec... See more

Company details

  1. Plastic surgery clinic

Written by the company

Türkiye’de Tek Aşamalı İmplantın Akademi Onaylı Hekimi Klasik Yönteme Göre Sorunsuz İmplantasyon Aylarca Beklemeden Tedavi Ağız, Diş ve Çene Cerrahisi Uzmanı olan Mustafa Sabri Şencan 2009 yılından beri kurucusu olduğu Novusklinik’te 20’den fazla diş hekimi, prostodontist, endodontist ve uzman doktorlardan oluşan ekibiyle hizmet vermektedir.


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4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.5

All reviews

(84)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Two root canals and 3 implants

Two root canals and 3 implants. Don't forget to look into getting cash out first because this can save you money and some machines down the road have limits. Staff were kind and patient and even fun (Erdem especially).

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Ebtisame benllahssen

Good experience transfer erdem :)

4 November 2024
Unprompted review
Ozel Çapa Cerrahi Estetik Istanbul  logo

Reply from Ozel Çapa Cerrahi Estetik Istanbul

Hi Sam,
We are so grateful for your kind words. It was a pleasure being with you during your treatment journey.Keep smiling !

Rated 5 out of 5 stars

I'm happy with service and everything

I'm happy with service and everything. And thanks for. Mss. Jihad for the great service.

28 September 2024
Unprompted review
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Reply from Ozel Çapa Cerrahi Estetik Istanbul

Hi Mr Tareq Khder,
It is wonderful to hear that we were able to provide you the excellent experience we strive to provide all our patients. Thank you for your kind review.

Rated 5 out of 5 stars

I dont normally write reviews

I dont normally write reviews. I would like to thank the team at NovusKlinic.
72 hour implants and a full mouth and teeth transformation. Novusklinic team did an amazing job. If I'd known how I'd feel and how easy the transformation would be I'd have done this years ago.
I'm so happy with my new smile, how my face looks with new teeth, and the whole process.
Dr Gulsah - a true perfectionist.
Dr Eliz - a skilled professional with a warm smile.
Dr Dogan - a surgeon with magic hands.
Some of the Staff
Emine - her smile and help does not stop (you can’t miss her always likes to wear black)
Jihad - she helps the minute you arrive at the clinic, she is happy to help with anything.
Mohamed - a recent addition to a great team he is a true gentleman happy to provide additional advice and he is skilled in many languages.
Nazmiye - her tea and coffee is always warm and served with love.
Very greatful to Dr Mustafa Subri Sencan - for his advice and initial design to help me feel the way I feel about my teeth which will be with me for the rest of my life.

14 June 2024
Unprompted review
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Reply from Ozel Çapa Cerrahi Estetik Istanbul

Hi Sam,
We strive for 100% satisfaction and it is great to see you had such a positive experience at Novusklinik . Thank you so much for your wonderful feedback.Keep smiling!

Rated 1 out of 5 stars

Please read entire reveiw before making your decision

After a great deal of research I chose the Novusklinik for a full dental restoration, 8 Implant , 7 extractions, a full set of top of the line Zirconia dentures for the top arch and crowns of the same on all the lowers. I am 50% through the process but am so far, satisfied with their work, professionalism, dedication and follow up with their patients. The 7 extractions were easy and the generous amount of freezing ensured the process was completely pain free. They sent me home with a temporary set of acrylic dentures for the top arch so that the implants have time to heal. Aftercare and follow up communication has been ok.

Visit # 2 completed First week of September 2024. Update: Upper temp dentures removed and lower teeth reshaped to accept crowns and implants, 2 hours after installing the upper arch and lower crowns the upper Arch broke in half while eating soft foods, I let them know and was brought back to the office on the last day of my stay, they made an exact digital copy of the first arch hastily and refitted by Friday evening. Over the next few days I was extremely careful but by day 3 the denture had broken again in exactly the same manner and spot as I slept, directly between the 2 front teeth. I seems that the weak area of the 1st denture had been built in to the 2nd dental appliance . I returned to Canada twelve days ago and am still adjusting to the new teeth but have been i a significant amount of pain on the lower jaw especially when biting down, during the night my jaw throbs without the use of Tylenol.

During my consultations with the clinic I did ask many questions regarding bone density and securement of the upper arch, and did inform the clinic that although I am not a grinder I do often clench my jaw. I was assured that this would not be an issue. I contacted the clinic immediately and now they have informed me that due to bone lose there is an instability in the arch causing it to break. According to them I need to come back and likely get dentures with a re-enforced titanium bar mounted in the overdenture at a cost of 1100 USD, 1600 Can, travel cost 1300 Cad, Hotel and transfers that I am now responsible for Total Cost likely in the 3500 $ range, because the clinic did not get it right the first time and failed to correct the issue the second time. A pain and added expense I could do without.
So to address the comments of bone lose I have seen a Canadian dentist ho has reviewed their work, done density and the securement issues, He has concluded that the break is a defect in the appliance not the implants. He has asked that I seek the guidance of one of Canada's Leading Prostadonist (denture specialist) for further review and a written assessment to address Novus clinics diagnosis of the issue. I will write a further review regarding the outcome when I head back in November. The last thing anyone wants is to have to deal with a costly nightmare like this after placing your trust in folks you feel have integrity.

Stay Tuned, More to come

24 April 2024
Unprompted review
Rated 2 out of 5 stars

Novusklinik is not recommended! Avoid ! Badly done crowns!

I visited the clinic I February.I had 2 front crowns work undertaken, A couple of hours later, after they were fitted, one of the crowns fell off. I had to come back the next day. Then, 2 weeks later the second one fell off. It had to be fitted in again in London . Since then my 2 crowns have become loose twice. I was told by a dentist in London that I need 2 new crowns. I communicated my difficulties I had with my crowns with the clinic in March. I heard nothing!! I stressed that I was planing to come back to Istanbul for the work to be done properly and highly likely for the crows to be replaced, as they were the wrong fit, but I had no response!
It is extremely disappointing! This has caused me a lots of stress.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

I give 5 Stars

I give 5 Stars. I'm a 58 year's old man from Denmark, I got 5 implants and 28 crowns. They did a very good job, and I had no pain at all. They are very nice at the clinic. I can indeed recommend to get your teeth done there

9 May 2024
Unprompted review
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Reply from Ozel Çapa Cerrahi Estetik Istanbul

Hi Jan ! We strive for 100% satisfaction and it is great to see you had such a positive experience at Novusklinik . Thank you so much for your wonderful feedback ! Keep smiling!

Rated 5 out of 5 stars

28 Crawns

From very beginning my experience with Novus clinic was very positive. Christopher guided me through all the process, so my worries were only my teeth. Whole team made me feel welcomed, and job they done is amazing. Thank you all 😁.

20 April 2024
Unprompted review
Ozel Çapa Cerrahi Estetik Istanbul  logo

Reply from Ozel Çapa Cerrahi Estetik Istanbul

Hi Miroslaw ! Thank you so much for taking time to write about your experience! It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our patients. Keep smiling !

Rated 5 out of 5 stars

The staff overall kindness was very…

The staff overall kindness was very good. I appreciate it the promptness and information that was given to me they were very professional outstanding service. Christopher did a outstanding job being a good Informatik. I appreciate his kindness, understanding explain explanations of services thank you all for your kindness, I highly recommend.

19 February 2024
Unprompted review
Ozel Çapa Cerrahi Estetik Istanbul  logo

Reply from Ozel Çapa Cerrahi Estetik Istanbul

Hi Jessica !
Thank you so much for taking time to write about your experience! It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our patients. Keep smiling !

Rated 5 out of 5 stars

As a result

As a result, the new implants have a natural and aesthetic appearance, I am really satisfied. If you want to get professional and friendly service with single stage implant Istanbul, working with this team will give you an excellent experience.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Implant with sedation Istanbul gave me…

Implant with sedation Istanbul gave me every detail about the procedure and gave me comfort and confidence. They explained everything clearly, from pre-procedure preparations to the implementation phase and aftercare, and allowed me to proceed without any worries.

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Implant with general anesthesia…

Implant with general anesthesia Istanbul was with me like a friend throughout my dental treatment. I was always greeted with a friendly smile and sincerely informed about my treatment process.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to the Novus clinic

Thanks to the Novus clinic, support and trust, I am motivated to better protect my dental health and look to the future with hope. Thanks to Istanbul dental implants, I better grasped the importance and impact of my dental health.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

They openly shared all the necessary…

They openly shared all the necessary information and guidance to increase the success of the treatment. Single stage implant Istanbul procedures could be quite complicated, but thanks to their expertise and attentive approach, I got through the process without any worries.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Implant with sedation Istanbul not only…

Implant with sedation Istanbul not only improved my dental health, but also allowed me to actively participate in my treatment process as a conscious patient. Novus clinic encouraged me to be a part of the treatment process and, as a result, increased the chances of success of the treatment.

19 August 2023
Unprompted review
Rated 5 out of 5 stars

72 hours implant and permanent teeth…

72 hours implant and permanent teeth istanbul, I realized how important regular checkups and care are for my teeth to stay healthy. They also guided me in using dental care products and the right techniques, and guided me in keeping my teeth long-lasting.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

During my time with them

During my time with them, they patiently answered my questions and guided me whenever I needed it. Implant with sedation Istanbul was one of the most important factors affecting the success of my treatment process.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

72 hours implant and permanent teeth…

72 hours implant and permanent teeth istanbul also informed me about providing long-term protection and strengthening. Novus made me aware of the importance of my clinical dental health and emphasized the precautions I can take in my daily life to protect my oral health.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to the support and guidance they…

Thanks to the support and guidance they provided, I became aware of the importance of my dental health and realized how critical regular care is. With Istanbul dental implants, my self-confidence in my dental health has increased and the treatment process has become less scary.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

U Each member motivated me by caring…

U Each member motivated me by caring sincerely and working selflessly and made me feel like they were with me during my treatment process. Thanks to the help of Istanbul dental implants, I will continue to take precautions more consciously.

17 August 2023
Unprompted review

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