Easy to use to apply on line. Very informative Customer Service Rep when I had a question. Great Price for the type of coverage I needed. Less than a minute on hold to speak with a Representative 👍�... See more
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Review summary
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Now INS was much cheaper than the original cost so found by another agency which was 1800 per year whereas NoW INS is just over 100 a year. I would highly recommend!
Very easy to navigate website. I had a minor issue and had to call, customer service responded in less than a minute and issue was resolved. NOW also has the best rates around.
I was referred to NOW by someone and it was quick and easy and clear to understand while applying for the insurance. Another had denied me, so this was a relief because we really needed it. I hope the... See more
Company details
- Insurance company
- also in
- Business insurance company
- Commercial Insurance Company
- Insurance agency
- Liability Insurance Company
- Personal Insurance Company
About Now Insurance Services Inc.
Written by the company
At NOW Insurance, we don’t just simplify insurance, we elevate the experience!
We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.
NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.
Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.
Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.
Insurance made simple. Service you can trust!
Contact info
Get a Quote in Minutes!
4.7
Excellent
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 24 hours
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Good services I am recommend for every
Good services I am recommend for every
People
14 September 2026
Quick and Easy Coverage
The process to get coverage was quick and simple. Got the documentation needed right away and paid a very decent price. Would highly recommend!
11 September 2026
Great job all in all
18 September 2026
Fast and painless
They made getting the necessary coverage really convenient and fast and affordable. The process is painless.
11 September 2026
How fast and wonderful it is.
16 September 2026
Quick resolve the issue
9 September 2026
Accurate and always very helpful 🙂
Helpful and affordable price 👌 Customer service is always available. Thank you Now insurance .
16 September 2026
Hassle free and on time
10 September 2026
Prompt attention.
6 September 2026
Systems not working ?
Hi , I had to change my method of payment to renew. I was on auto pay renewal . The process had taken multiple on line attempts , calls, call backs . Online systems does not enable a customer access to add the new card ,remove another card on file ?
A seamlessly 2 min transaction was a inconvience time waster ?
Going fwd do I not sign up for auto renewal . Kindly ,this is not a criticism only feedback . Thank you
7 September 2026
Reply from Now Insurance Services Inc.
Monique,
We're sorry to hear that your experience didn't meet your expectations. We truly appreciate you taking the time to share your feedback, as we're always looking for ways to improve and optimize our products and services. We don't take your feedback for granted.
I took a look at our system, and at this time, the user portal appears to be functioning as expected. However, if you continue to experience any issues, please don't hesitate to report them so our team can investigate and address them.
Regarding auto-renewal, our goal is to help ensure continuous coverage and avoid any unintended lapse in coverage. We also send email notifications in advance of the renewal to help make the process as smooth and transparent as possible.
Because your policy is written on a claims-made form, maintaining continuous coverage can be particularly important. Auto-renewal is also agreed to during the initial purchase of the policy. If you choose not to renew, action is required from the insured to opt out of the renewal process, even if that simply means responding to our renewal reminders and requesting that the renewal be stopped.
If there's anything we could have done differently to improve your renewal or user portal experience, we'd welcome the opportunity to discuss your concerns and work toward a more positive experience.
NOW Insurance
Thankful
I am very happy with the service I received from Now insurance. The agent was very helpful with helping me solve my issue.
6 September 2026
It smart job.was easy to reconnect with you after…
It was easy to reconnect with you after a couple of hours and proceed with my application process on the phone.
11 September 2026
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