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NowPatient Reviews 199

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and empathetic approach, making every interaction pleasant and reassuring. Many highlight the outstanding customer service, noting the clear communication, quick responses, and personalized guidance received. The delivery service is frequently commended for its speed and reliability, with many receiving their products promptly, often the next day. People are also very satisfied with the quality and availability of the products, especially for hard-to-find items. Consumers appreciate the efficient and streamlined process, from detailed consultations to quick dispatch, making the overall experience smooth and stress-free. The service is often described as knowledgeable, supportive, and trustworthy, providing valuable advice and ensuring patients feel well-informed and confident in their treatment decisions.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its reliability, efficiency, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being kind, helpful, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the excellent and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

Reviewers express satisfaction with product availability and delivery. Many customers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

My local pharmacy had been struggling to get a prescribed drug for me and was not even able to source the substition. They suggested I try other pharmacies but this was not possible, because I current... See more

Rated 5 out of 5 stars

I've struggled with insomnia for years and had heard good things about Quviviq. The consultation process was detailed and professional, and my prescription was dispatched quickly. Follow-up calls have... See more

Rated 5 out of 5 stars

I’ve recently used NowPatient for the first time and I cannot recommend them enough. I have been desperately looking for an item that is out of stock nationally and the team at NowPatient went above a... See more

Rated 5 out of 5 stars

I had a great experience with NowPatient. I have a regular prescription that, unfortunately, is often out of stock and has to be ordered. As a result, I end up going several days without it, which is... See more


Company details

  1. Online Pharmacy
  2. Health consultant
  3. Pharmacy

About NowPatient

Written by the company

Now Patient logo

NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users in the UK and US on-demand access to virtual consultations, prescription services, and AI-powered health tools.

Ownership

The service is owned and operated by Infohealth Ltd, a licensed online pharmacy registered in England and Wales (company no. 04004930) with its registered office at Lynwood House, 373–375 Station Road, Harrow, England, HA1 2AW. Infohealth Ltd holds the necessary MHRA approvals for its pharmacy and telehealth offerings.

What It Does

  • Online Pharmacy: Order NHS-approved prescriptions (UK) or access major US drug-savings programs (coupons, savings cards, manufacturer assistance) with free home delivery.
  • Virtual Consultations: Book GP appointments directly (up to 16 weeks in advance for NHS patients in England) and consult clinicians via video.
  • Medication Management: Set up refill reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
  • Health-Monitoring Tools: Use AI-driven assessments (e.g., genetic risk tests, home test kits, continuous blood-pressure monitoring through smartphone camera via Lifelight partnership).
  • Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.

Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!

Why we built NowPatient

Written by the company

We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.

Contact info

Get Treated Privately with NowPatient

Choose from 200+ treatments and 30+ conditions including weight loss

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Rated 5 out of 5 stars

Excellent level of service

I have been suffering from Insomnia for over a decade and tried all the OTC medication available, which all worked at first but then after a week stopped working. I even tried the dreaded Zoplclon and Valium, both of which never put me to sleep.
I have issues falling asleep and then staying asleep throughout the night.
I came across NowPatient and scheduled a call with them and they punctually called me and listened to my issues and asked many questions to help him diagnose and treat my insomnia.
He offered a treatment plan along with medication, which all promptly arrived the next day.

I tried the medication for the first time and I had the most amazing sleep (sounds strange as sleep should just be sleep), however when you have not slept well in years then when you do finally get to sleep it just feels too good to be true.
I slept like a baby all night long and woke up fresh and full of energy.

Its a shame my GP does not have the same level of knowledge as NowPatient

I highly recommend this company and thanks so much Amish for helping to restore my sleep. I actually look forward to bed time now......

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience - the clinician asked intelligent questions about my insomnia and taught me a lot at the same time. And the medication was dispatched immediately. I’d definitely use them again.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding, professional and friendly service - the clinician was courteous, knowledgeable and thorough throughout my assessment - I would highly recommend this service from one very happy customer
Many thanks
Sue

3 October 2024
Unprompted review
Rated 5 out of 5 stars

The pharmacist was extremely…

The pharmacist was extremely knowledgeable and informative about my treatment and even went so far as to request a further batch of meds from the supplier which is often hard to get - a service where they go above and beyond. I will be back!

16 September 2024
Unprompted review
Rated 5 out of 5 stars

I would like to thank all the team for…

I would like to thank all the team for the support I received. I will definitely use the nowpatient.com for more orders as I am very satisfied with the service I was given. Prices are very reasonable with no hidden charges. I recommend now patient.com for anyone looking for the best products, good prices and delivery.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Cannot speak highly enough of the service and assistance I have received from NowPatient. I was dealing with a very kind and helpful clinician who couldn't do enough to assist. He was knowledgeable about the medication being prescribed and the consultation was thorough. There were some hurdles to overcome to receive the medication overseas and nothing was too much trouble. Highly recommend.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Great consultation

Great consultation! All possible side effects and mechanisms of action were very well explained before we then agreed to try the treatment. Which has worked very well indeed! I will certainly use again.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a good experience after searching for a prescription. The pharmacist/ Dr. Amish was very helpful and help me with my problem, quick response profesional great experience I only can recommend this website.
Many thanks for your help Amish!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience with this company. The pharmacist who helped me was incredibly knowledgeable and took the time to answer all my questions. I was so impressed that I found them on YouTube. The personalized service and quick delivery were top-notch. My medication arrived that morning, which was amazing considering I only paid the day before!

9 August 2024
Unprompted review
Rated 5 out of 5 stars

$1500/- Paxlovid

I had just tested positive for Covid 19 and was looking for Paxlovid because my insurance did not cover it. I was told that it would cost me almost $1500/- which I thought was downright loot.
I emailed patientnow.com and they quickly offered to let me have it for $350.00. In the end I felt that someone else with more severe need could benefit from the help that patient now offer and decided to let Covid run its course without me contributing to the medical extortion of big Pharma. Thanks again to patientnow for the affordable option had I really been in danger of dying.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Professional, efficient and friendly. A co-ordinator called me very quickly after my order on the website, then the pharmacist called and actually at the time arranged, helpful when trying to schedule between work meetings. Highly recommended and I will be using again.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

The initial consultation was carried out by a very helpful and professional person - who kindly organised my required medication to be dispatched immediately.
It duly arrived the next day. Thank you, your assistance was greatly appreciated.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Responsible, quick prescribing

Quick response. Safe clinically led decisions. In particular I needed to get tests to prove the medication I needed did not cause me issues in the future. Very thorough. Happy with service from start to finish. And most importantly Veoza has worked for me after just rwo doses.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Really great service. The consultant was very prompt to get in touch, and spent a good amount of time with me walking me through how things work and answering any questions, before I'd even paid anything. Highly recommend. Medication then arrived next day.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Amish was amazing!

Amish was amazing at answering all of my questions and made me feel comfortable during the entire consultation. I couldn't be any happier with the service!

Thank you Amish!

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Brand Name needed for Ambien CR from the USA

Jay's experience, knowledge, and professionalism tremendously helped me to contact companies and suppliers of the brand name medication Ambien CR.
Although, I could not find a lower cost of $657.52 per month for this medication, needed because of my insomnia, he directed me to many (6 companies and supplier) to help lower the cost of this medication.
He's an asset to your company and I would reach out for help from him again. He actually followed-up with me this morning as he said he would.
Jay’s customer service is a 10!!
Warm regards,
Gale from Florida, USA

22 July 2024
Unprompted review

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