Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really struggled a lot to find any easiest crypto payment method for my forex trading education website and then I heard about NowPayments. It is super easy to configure, collect payments from my pr... See more
Company replied
Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.
Company replied
Great platform. Can accept payments from over 300 crypto currencies, all without the user ever leaving my web app. With transaction fees of literally ~0.2% at times, up to ~0.6%. Thank you, NOWPayment... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Services
- E-commerce service
- Financial Institution
- Money transfer service
- Non-bank financial service
Written by the company
Boost your business with NOWPayments – the best crypto payment gateway for effortless payments!
NOWPayments Crypto Payment Gateway: Crypto Happens — Accept It
Written by the company
- Supporting 350+ cryptocurrencies and multiple integration options, NOWPayments allows companies to accept payments, automate payouts and manage crypto transactions with minimal setup. NOWPayments provides flexible tools for businesses looking to integrate crypto payments into their operations: API, invoices, plug-ins, payment links, widgets and buttons.
Accept Crypto, Get Paid Instantly
Fast, secure, and effortless payments
NOWPayments allows your business to start accepting crypto in minutes. Transactions are instant, reliable, and flexible, giving you full control over payments. Focus on growing your business while we handle the technical side safely and smoothly.
Contact info
Tornimäe 5, 2nd floor, Regus 10145, Tallinn, Estonia
- support@nowpayments.io
- nowpayments.io
NOWPayments Affiliate Program
You should know
4.4
Excellent
850 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great solution
2 November 2025
Unprompted review
Reply from NOWPayments
Thank you for your positive feedback! We're glad to hear that you find our solution helpful. If you have any further questions or need assistance, feel free to reach out!
The system is really excellent.
31 October 2025
Unprompted review
Reply from NOWPayments
Awesome to hear! Smooth systems = happy users, happy us 💚💚💚
Yes my name is Brendan
31 October 2025
Unprompted review
Reply from NOWPayments
Hi Brendan,
Thank you for the 5-star review! We really appreciate you taking the time to share your feedback — and it’s great to officially know your name! We’re glad to have you with us and look forward to continuing to provide a great experience.
We are using the platform for our…
We are using the platform for our company and it's super easy and amazing to use the team is very supportive
28 October 2025
Unprompted review
Reply from NOWPayments
Hello!
Thank you for your wonderful review! It's amazing to hear that you are thoroughly satisfied with the integration speed and efficiency as well as the work of our support team! We will surely work on providing the best NOWPayments experience in the future!
We believe you know you can reach out any time if you need any assistance!
top services 100% recommended in quite…
top services 100% recommended in quite a bit I will buy his info pack also , realest man in that industry respect!
24 October 2025
Unprompted review
Reply from NOWPayments
That’s some real love right there! 💚 Big respect back — glad to have legends like you with us at NOWPayments. Keep shining in the crypto game!
Never had a problem with this service
Never had a problem with this service. Used multiple times and ever transaction goes through exactly the same and almost the same speed every time.
-really happy customer
24 October 2025
Unprompted review
Reply from NOWPayments
That’s the kind of consistency we like to brag about 😉 Thanks for sticking with NOWPayments — loyal users like you keep the crypto world spinning smoothly! 💚 Here’s to many more seamless swaps ahead — we’re glad to have you with us!
Still working on procedures
Still working on procedures. But so far a good experience
22 October 2025
Unprompted review
Reply from NOWPayments
Hello! Appreciate your review! It’s great to know things are going well — and we’ll keep improving our processes to make your experience even better.
Great support who immediately fix any issues
Accidentally sent crypto through the wrong network. I contacted support and they responded immediately and had it all fixed within 20 minutes absolute top class service and support.
21 October 2025
Unprompted review
Reply from NOWPayments
Hello!
Thank you for taking the time to share your experience! We’re very pleased to hear that our support team was able to resolve your issue quickly and efficiently. Recovering funds sent through the wrong network can be stressful, and we’re glad our team could provide a prompt and reliable solution.
We take great pride in maintaining a high standard of service and responsiveness, and your feedback reinforces our commitment to delivering top notch support for every customer. Thank you once again for your trust and for recognizing the efforts of our team.
We've used NOWPayments for about two…
We've used NOWPayments for about two years with complete satisfaction. The process is virtually frictionless and very easy for our clients to understand. The fees are less than what we pay for our credit card processor.
17 October 2025
Unprompted review
Reply from NOWPayments
Hello Michael Shuler,
Thank you so much for sharing your experience and for trusting us for two years!
We’re delighted to hear you’re satisfied with our service. We strive to provide the best service possible.
If you ever need additional help, please feel free to reach out to us any time - we're here for you!
Ease of use.
This has to be one of the best and fastest and easiest platforms to make crypto payments.
17 October 2025
Unprompted review
Reply from NOWPayments
Hello!
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform fast, easy to use, and efficient for making crypto payments. Delivering a seamless user experience is one of our top priorities, and it’s great to know our efforts are making a difference for our customers.
We’ll continue to optimize our platform to ensure transactions remain secure, intuitive, and reliable. Your support and trust mean a lot to us — thank you for choosing our service!
Terrible and blocked and locked out our…
Terrible and blocked and locked out our accounts
7 October 2025
Reply from NOWPayments
Hello!
Account restrictions are sometimes necessary to ensure compliance with regulatory requirements and to maintain the highest standards of security and integrity across our platform.
Our compliance and support teams are available to review your case in detail and provide clarification. We encourage you to contact us at compliance@nowpayments.io so we can assist you in resolving this matter as promptly as possible.
Reply from NOWPayments
Dear Anis,
Thank you for your review! We're glad you are satisfied with the speed and reliability provided by NOWPayments! We hope your future purchases with us will be as pleasant as this one! We hope you know you can reach out any time if you ever have issues!
My bad
I sent two transfers to myself: 20 USDT (TRC20) and 20 USDT (TRC20).
After all the processing, the amount I received in my wallet was a total of $26. That means approximately 35% was deducted! 🥹
I will not deal with them again. They are not transparent about their fees, and there are hidden charges.
3 October 2025
Reply from NOWPayments
Hello,
Thank you for sharing your feedback. We completely understand how frustrating it can be when the received amount is different from expected. Please know that network fees and service charges are applied, which can vary depending on the blockchain and coin used.
We’d love to help clarify what happened with your transaction. Please reach out to support@nowpayments.io with your transaction ID, and our team will review it carefully and guide you. We want to make sure your future transactions go smoothly and as expected.
Thank you for giving us the chance to assist you — we truly appreciate it.
Amazing Experience with NOWPayments - Highly Recommended!
We’ve been using NOWPayments for about two years now, integrating it into our clients’ platforms — and it has been an excellent experience!
Their customer support is top-notch and incredibly fast, always ready to help whenever we need assistance. A special thanks to Elena (Account Manager) for her outstanding support and professionalism.
The API is well-documented, making integrations smooth and straightforward. It’s truly one of the best solutions for crypto payments available.
Highly recommended to anyone looking for a reliable and efficient crypto payment gateway.
Thank you and good luck to the entire NOWPayments team!
8 October 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you so much for your kind words and for trusting us for over two years!
We're thrilled to hear that our API, support, and overall service have met your expectations. We'll be sure to pass your appreciation on to Elena — she’ll be delighted! We truly value your partnership and look forward to continuing our successful collaboration 🚀
Thank you guys!
I didn't expect answers to be that quick and useful! Keep it up.
6 October 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you for sharing your experience!
We’re delighted to hear that your experience with NOWPayments has been positive.
Our team strives to provide smooth, secure, and easy-to-use payment solutions, and your feedback encourages us to keep moving forward.
Very helpful Support
Their support is really quick and helpful. Even in the middle of the night!
7 October 2025
Unprompted review
Reply from NOWPayments
Night shift heroes to the rescue! 🦸♀️🌙 So glad our support team could be there for you when you needed it most — anytime, anywhere! 💙
Great service !
1 October 2025
Unprompted review
Reply from NOWPayments
We shine because of feedback like yours — grateful for that! 💙
Reply from NOWPayments
Hello Oleg,
We’re truly sorry to hear about your experience. Our goal is always to resolve situations quickly and transparently. In your case, we provided instructions for a refund of the unsupported token.
Please let’s continue the conversation via your support ticket — this way we can resolve the issue as soon as possible. We genuinely want to help and make sure this ends positively for you.
Made a mistake on my end and Serj was…
Made a mistake on my end and Serj was absolutely incredible in helping fix my error. 5-star customer service!!
27 September 2025
Unprompted review
Reply from NOWPayments
Hello!Thank you so much for sharing your experience!
We’re truly glad to hear everything worked out well and that you felt supported along the way.
Our team is always happy to go the extra mile whenever it’s needed, and it’s wonderful to know that it made a difference for you.
Your feedback is greatly appreciated and motivates us to keep providing the best service possible.
The team that assisted me was extremely amazing!!!!!!
The team that assisted me was extremely professional and attentive! They responded very quickly, answered all my questions, and were very understanding. I’m very satisfied!
26 September 2025
Unprompted review
Reply from NOWPayments
Dear Cilas,
We really appreciate your review! It's amazing to hear that our support team has made the NOWPayments experience this simple and pleasant for you! Such things are of utmost importance for us!
If you ever need additional help, please feel free to reach out to us again any time - we're here for you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.