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NOWPayments Reviews 850

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 3 out of 5 stars

Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for... See more

Company replied

Rated 5 out of 5 stars

I really struggled a lot to find any easiest crypto payment method for my forex trading education website and then I heard about NowPayments. It is super easy to configure, collect payments from my pr... See more

Company replied

Rated 5 out of 5 stars

Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.

Company replied

Rated 5 out of 5 stars

Great platform. Can accept payments from over 300 crypto currencies, all without the user ever leaving my web app. With transaction fees of literally ~0.2% at times, up to ~0.6%. Thank you, NOWPayment... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Services
  3. E-commerce service
  4. Financial Institution
  5. Money transfer service
  6. Non-bank financial service

Written by the company

Boost your business with NOWPayments – the best crypto payment gateway for effortless payments!

NOWPayments Crypto Payment Gateway: Crypto Happens — Accept It

Written by the company

Supporting 350+ cryptocurrencies and multiple integration options, NOWPayments allows companies to accept payments, automate payouts and manage crypto transactions with minimal setup. NOWPayments provides flexible tools for businesses looking to integrate crypto payments into their operations: API, invoices, plug-ins, payment links, widgets and buttons.

Accept Crypto, Get Paid Instantly

Fast, secure, and effortless payments

2025-09-18-17-24-04 NOWPayments allows your business to start accepting crypto in minutes. Transactions are instant, reliable, and flexible, giving you full control over payments. Focus on growing your business while we handle the technical side safely and smoothly.

Contact info

Promotion box for NOWPayments

NOWPayments Affiliate Program

25% reward per transactions, 1000+ active affiliates, $1853 avg bill!

You should know

4.4

Excellent

TrustScore 4.5 out of 5

850 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super SDK

Super SDK, friendly support team

4 December 2025
NOWPayments logo

Reply from NOWPayments

That’s the combo we aim for — solid SDK and real people behind it 💪💙 Thanks for the love and trust!

Rated 5 out of 5 stars

Very useful service,past work,5 star…

Very useful service,past work,5 star rating

31 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello, Raju!

Thank you so much for such high evaluation! We’re really glad you found the service useful and appreciate you taking the time to share your experience.

Your support means a lot to us!

Rated 5 out of 5 stars

Fast payment

Fast payment! Thanks. I will be using this service agian.

31 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello, Jason!

Thank you for your 5-star review! We're thrilled to hear that you had a great experience with our service. Fast and reliable payments are our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!

Thanks again for choosing NOWPayments!

Rated 5 out of 5 stars

Very helpful customer service and…

Very helpful customer service and support staff and incredibly fast response time.

30 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Thanks so much! 💙 Very happy our team could help — come back anytime for more fast and smooth service! ✨

Rated 5 out of 5 stars

Very fast response time

Very fast response time - more so than any other company I have dealt with

29 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you for your excellent feedback! We’re delighted to hear that our response time exceeded your expectations and stood out compared to other companies you’ve worked with. Providing prompt and efficient support is a key priority for us, and your comments mean a great deal to our team.
Thank you for choosing our service!

Rated 1 out of 5 stars

Hidden Taxes

said i have to pay 10.6 solana then it switched it to 10.86 solana making me pay 25$ extra.
im not dumb i know what network fees are.
EDIT : network fees on solana its are max 10 cents and u can check for yourself in the blockchain xd

28 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello,

Thank you for pointing this out. Changes in the final amount can occur due to network fees.

We want to help you understand exactly what happened in your case. Please contact our support team at support@nowpayments.io and include your exchange ID.
The support team will review the transaction details and provide a clear breakdown of the fees applied.

We’ll guide you through everything and help clarify the situation.

Rated 3 out of 5 stars

I will have to do another review after…

I will have to do another review after the first time of a legal transfer of currency

27 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello, Joseph!

Thank you for taking the time to leave a review. We noticed you gave us 3 stars but didn’t include any specific feedback. We’d really appreciate it if you could share more details about your experience so we can understand what happened and how we can improve.
Please feel free to reach out to our support team or reply here with more information — we’re here to help!
Looking forward to hearing from you!

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy

27 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Easy peasy, just how we like it 😉 So glad you’re happy! We wish you many more smooth exchanges ahead! 💙

Rated 5 out of 5 stars

Excellent one

27 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!

Thank you for your excellent feedback! We truly appreciate your support and are glad you had a positive experience with our service.
We truly appreciate your support and trust - thank you for choosing NOWPayments!

Rated 5 out of 5 stars

Great support service

Great response, fast and helpful, thank you!

26 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hi Sergio,
Thank you for your great feedback! We’re happy to hear that our support team provided a fast and helpful response. Delivering efficient and reliable assistance is very important to us, and we truly appreciate you taking the time to share your experience.
Thank you for choosing our service!

Rated 5 out of 5 stars

Very good

Excellent good

26 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you for your positive feedback! We’re glad to hear you had a very good experience and appreciate you taking the time to share it with us.

Rated 5 out of 5 stars

Easy

Easy , reliable, quik that's what making payments should be all about

24 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Dear Susana,

Thank you for your review! It's important for us to make NOWPayments straightforward, fast and reliable to use, and we are delighted that you are finding it this way! We will strive to keep it up and only provide the best experience for you!

Please feel free to let us know any time at support@nowpayments.io if you ever need help!

Rated 5 out of 5 stars

Excellent customer NOWPayments support service

I made a transfer to a company, but for some reason they refused to credit the funds to their balance. I contacted NOV Support and asked them to cancel the payment and return the money. I'd like to thank Support Lana K and Alex. They helped me resolve my refund issue quickly. Great job!

21 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your kind words and for taking the time to share your experience!
We’re really glad to hear that we were able to assist you and help resolve your refund issue quickly.
Your feedback means a lot to us and motivates our team to continue providing reliable and efficient support.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out — we’re always happy to help!

Rated 1 out of 5 stars

2 time payment Kiya payment

2 time payment Kiya payment
1 time transfer Kiya fund balance cut gaya par fund add nahi hua
2nd time wallets connect kiya fir bhi cut ho gaya par balance add nahi hua
Money add kar dho mara giska liya payment Kiya tha uska ya refund kar kho mara

21 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello,

Thank you for sharing this — we understand how worrying it can be. We truly want to help you resolve this as soon as possible.

Please contact our support team at support@nowpayments.io and include your exchange ID so the team can locate your transaction and check what happened. As soon as they have the details, they’ll be able to assist you further.

Thank you for your patience, and we hope to sort this out for you quickly.

Rated 5 out of 5 stars

i work in IT and even i was impressed…

i work in IT and even i was impressed with how fast the response time was along with how fast the issue was resolved. yall need a raise. (not to mention it was a sunday night)

18 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!

Thank you for your positive feedback! We're glad to hear that you received fast and quality support from NOWPayments team!
If you ever need help, our support team is always here for you.

Rated 5 out of 5 stars

Tatyana was amazing support

18 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!

Thank you for your kind feedback! We’re delighted to hear that Tatyana provided you with excellent support. We’ll be sure to pass along your appreciation to her — feedback like this truly motivates our team to keep delivering outstanding service.

Thank you for choosing our service!

Rated 5 out of 5 stars

Amazing service and support

Amazing service and support! Was impressed by how quickly they responded and resolved my issue.

17 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hi!
Thank you for your fantastic feedback! We’re delighted to hear that you were impressed by the speed and effectiveness of our support. Providing quick and reliable assistance is a top priority for us, and it’s great to know we were able to resolve your issue promptly.
Thank you for choosing our service!

Rated 5 out of 5 stars

Thank you

Thank you, I use Now Payment for my website. easy to use,

18 January 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your kind words!
We’re thrilled to hear that you find NowPayments easy to use for your website.
Our team works hard to make cryptocurrency payments as simple and seamless as possible, so it’s great to know our efforts are making a positive impact.
We look forward to continuing to support you and helping your business grow with smooth and reliable crypto payment solutions!

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