I ordered two sports bra. Very comfortable and good quality. I really like the brand! Fast delivery. One thing: delivery costs are quite high. This is also the reason I don’t directly order from box,... See more
Company replied
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I like te fabric of the clothes. But for the womans is fitting more on the smaller side. Expescialy the new womens short. Would love some loser/longer fits, its more that the inner short is too sma... See more
Company replied
+ Customer support responded quickly. - Unfortunately, I was unable to add the product to my order later. - Shipping expensive and slow
Couldn’t be happier with these padel shoes! The whole shopping experience was flawless and unbeatable — super easy to navigate, smooth checkout and the delivery time was unbelievably fast. I... See more
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Company details
About NOX SPORT
Written by the company
En NOX, nos apasiona el pádel y nos comprometemos a ofrecer una gama de productos de pádel diseñados para mejorar tu rendimiento en la pista. Tanto si eres un jugador principiante como un profesional del pádel, encontrarás en nuestro catálogo palas de pádel de última generación, accesorios de alta calidad y equipamiento especializado. Nuestras palas de pádel están fabricadas con materiales avanzados y tecnología de punta, pensadas para ofrecer el máximo rendimiento en cada golpe. Además, contamos con una amplia variedad de accesorios de pádel, que van desde grips y protectores hasta mochilas y ropa deportiva, todo ideado para complementar tu estilo de juego y asegurar comodidad en cada partido.
En NOX, nos enorgullece patrocinar a figuras destacadas del pádel mundial como Agustín Tapia y Miguel Lamperti, dos de los nombres más resonantes en el deporte. También respaldamos a las jóvenes promesas del pádel de la Nox Future Academy (NFA), quienes representan el futuro del pádel con su increíble talento y logros en cada competición. Este compromiso con nuestros jugadores refleja nuestra dedicación para promover el crecimiento del pádel en todo el mundo.
Explora nuestro catálogo de palas de pádel, descubre accesorios innovadores y equipamiento diseñado para mejorar tu rendimiento en la pista. Cada producto está concebido pensando en la excelencia y la mejora continua, garantizando que tanto aficionados como profesionales disfruten del pádel en su máxima expresión. Nos esforzamos por ofrecer productos de pádel que no solo cumplan, sino que superen las expectativas, proporcionando soluciones adaptadas a cada estilo y necesidad.
Respaldados por la experiencia y el compromiso de una marca que comparte tu pasión por el pádel, en NOX estamos aquí para brindarte una experiencia de juego única. Nuestra misión es combinar calidad y pasión para avanzar juntos hacia nuevos logros en el pádel.
Únete a la comunidad NOX y descubre la diferencia en cada golpe. Bienvenido a un mundo donde cada detalle marca la diferencia y donde el mejor equipamiento de pádel es tu mejor aliado. Únete a nosotros y siente la excelencia del pádel en cada victoria.
Productos NOX
Obten un 15% de descuento
Written by the company
- Suscríbete a nuestra newsletter! Te llevarás un 15% de descuento en tu primera compra
- Consejos de juego, noticias de los jugadores NOX y ofertas de producto. Mantente al día de todas las novedades con nuestra newsletter, suscríbete ahora y consigue un 15% de descuento en tu próxima compra.
Contact info
Calle Fontsanta 46 planta 3-B, 08970, Sant Joan Despí, Spain
- +34 934 196 834
- atc@noxsport.com
- noxsport.com
Obten un 15% de descuento
4.3
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Fantastic recket
23 June 2025
Nox casual racket review
Delivery and shipping was really fast. I was surprised by cover that came with racket that I ordered. Will order again :)
26 June 2025
Reply from NOX SPORT
Hi!
Thank you so much for your kind words! We're thrilled to hear that the delivery was fast. We look forward to your next order — enjoy your game!
Reply from NOX SPORT
Hi!
Thank you for your great feedback! We're happy to hear you’re satisfied with our prices, delivery speed, and product quality. We truly appreciate your support — see you on the court!
I have yet to receive my order
I have yet to receive my order, which was placed on 23.06. It’s now 16.07, and I’ve had no response to any of my emails to your customer service team. I’m very disappointed with the lack of communication and support, this has been a frustrating experience, and I won’t be ordering from nox again.
25 June 2025
Reply from NOX SPORT
Hi,
We’re truly sorry for the delay and the lack of communication you've experienced.
You had requested the cancellation of your order, and we immediately began the process. Unfortunately, due to a system error, the payment was held by the bank for several weeks.
The issue has now been resolved, and your refund has already been processed — you should have received a confirmation email. The refunded amount will appear in your account within the next 2–7 business days, depending on your bank.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Best regards,
NOX
The products are good quality
The products are good quality, the clothes are fantastic for playing and help with the sweat under heat.
19 June 2025
Reply from NOX SPORT
Thank you so much for your review! We're glad to hear you're enjoying the quality and performance of our products. Keep enjoying your game!
Best regards,
NOX
Happy and feeling comfortable to wear…
Happy and feeling comfortable to wear NOX clothes (including shoes). Unfortunately, some shirts had different sizes although both were size L.
And products are sold out quite fast.
But, I like that brand.
18 June 2025
Reply from NOX SPORT
Thank you for your kind words! We're happy to know you had a great experience with our service and delivery.
Best regards,
NOX
Everything was as expected
Everything was as expected. I had the product at my hands within the expected timeframe.
10 June 2025
Reply from NOX SPORT
Thank you very much for your feedback! We're glad everything met your expectations and that you received your product on time.
Enjoy it!
Best regards,
We've been waiting a month for delivery…
We've been waiting a month for delivery of our order! No one responds to my emails asking for help
5 June 2025
Reply from NOX SPORT
Subject: Apologies for the Delay – We're Actively Working on It
Hi,
We sincerely apologize for the long wait and understand your frustration.
Please know that we’ve been in constant contact with FedEx for over a month trying to clarify and resolve the situation regarding your shipment.
The delay was mainly caused by a request to change the destination country after the order had already been shipped, followed by another request to re-send it to the original destination. Unfortunately, this has significantly complicated the customs and transit process.
That said, we have already contacted FedEx again to urge them to expedite the necessary export/import procedures, and we're doing everything possible from our side to ensure the delivery is completed as soon as possible.
We truly appreciate your patience and understanding, and we’re here to assist with any further questions you may have.
Best regards,
Reply from NOX SPORT
Thank you so much! We're glad you had a great experience. Hope to see you again soon!
Nox AT10 Shoes
Very good product and quality. No issues with the delivery process. Will definitely order again.
6 May 2025
Amazing
The shoes are amazing. I have sensitive feet and the shoes feel so comfortable. You nailed it. Great shoes for everyone.
29 April 2025
Reactive reply
Giving 3stars due to reactive working since I orderd rackets and some accessories then there is no updated for4-5days. After I sent email to check the status, the staff mentioned that there are a lot orders at that time. If you are professional in service, you should proactive to send and email in early before a client asking for.
24 April 2025
The AT10 Genius 18k 2024
The AT10 Genius 18k 2024 was exactly as described as I was looking for a forgiving racket that had more control and accuracy and the racket head a little head heavy. It was nice to have the new Nox grip added to this racket but I'm still trying to get use to it. I think it could be really good to use for stronger smashes.
22 April 2025
Bad customer service, long time for shipping/return
Had signed up for discount code which I did not receive after 2 weeks. Still placed order without code because I am fan of nox. Accidentally received the code after the order, I asked if they could still process it, which suddenly they couldn't, while returning an amount seems extremely easy to me for a company. Waited a long time for the package to arrive, unfortunately everything just one size too big so want to send it back and get a smaller size, have been waiting for 2 weeks now for my package to get back to them with very expensive return charges. All in all it's been 5 weeks now and still no shirts/money back
23 April 2025
Reply from NOX SPORT
Dear Stevy,
We understand your frustration, and we sincerely apologize for the inconvenience caused.
Your order was placed on Friday, April 18th. Please note that our warehouse does not operate on weekends, so the order was processed on Monday. The shipping delay was due to the transport company, to which we have already escalated your case and requested priority handling.
Regarding return costs, these are determined by the dynamic tariff system, based on the weight of the parcel and the country of origin. These fees are directly charged by the courier services, not by NOX.
As for your return, we are still waiting to receive the items back in our warehouse to proceed with either the exchange or refund, as per your request. We truly regret the delay, but it is due to external logistics issues beyond our control.
We also understand your disappointment regarding the discount code. Unfortunately, once an order is completed, we cannot retroactively apply discount codes due to our payment system limitations. We appreciate your support and are grateful that you chose to proceed with your purchase despite this.
Again, we apologize for the delays and are doing our best to ensure your case is resolved as soon as we receive your return.
Kind regards,
The NOX Team
LOVE NOX and all my padel gear is NOX
LOVE NOX and all my padel gear is NOX, but delayed delivery times on orders is not ok.
23 April 2025
Reply from NOX SPORT
Dear customer,
Thank you so much for your continued support and for choosing NOX for all your padel gear — we truly appreciate it.
We’re very sorry for the delay in your order. We are aware of your case and have already reported the shipping delay to the transport company to avoid future issues.
Thank you for your patience and understanding.
Kind regards,
NOX
Fast delivery and excellent quality of…
Fast delivery and excellent quality of the product!
17 April 2025
Reply from NOX SPORT
Thank you for your kind words. We’re pleased to know you’re satisfied with both the delivery and the quality of our product.
Best regards,
NOX
Received my order promptly and was able…
Received my order promptly and was able to track delivery very easily. Highly recommend
16 April 2025
Reply from NOX SPORT
Thank you for your feedback. We’re glad to hear your order arrived promptly and that the tracking process was smooth. We appreciate your recommendation.
Best regards,
NOX
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