GREAT COMPANY I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timefram... See more
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Review summary
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It’s simple and absolutely stress free buying all things CPAP related - if you’re not 100% confident of your needs you can always call and chat to a staff member. In every situation I’ve needed help... See more
The go to place in the Sutherland Shire for the best results for you & your specific needs that you require for the best health as well as your sleep. Been coming here for over 2 years and the team... See more
As a regular buyer of CPAP equipment over the years via NSW CPAP. My latest purchase - Löwenstein Prisma20A Automatic CPAP Package was offered at a great price, and when I picked up the package the st... See more
Company details
Written by the company
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Contact info
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australia
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
4.6
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 2 weeks
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Mask is good so far F20
Mask is good so far F20. Love it. But had to follow up with company as sales person forgot to put a name on my invoice so could not claim. Saying that Jeremy was very helpful when I rang advising me about setting. Thanks.
22 June 2026
Delivery speed & cost excessive
I thought that the delivery time of 14 days was too slow for a medical item & the delivery cost of about $15 on the high side. I am sure you could do better on both.
9 June 2026
Good quality nasal mask
The product arrived promptly and is of good quality at a very reasonable price.
10 June 2026
Prompt friendly service
22 June 2026
"Highly recommend NSW CPAP
"Highly recommend NSW CPAP! I recently purchased a new ResMed sleep machine from them and couldn’t be happier. They offered an unbeatable price, and the postage was incredibly quick. Five stars for fantastic value and excellent service!"
10 June 2026
Poor processing and communication.
I have shopped with NSW CPAP for years. They have a good range and fair pricing. Unfortunately the service has fallen off drastically. My recent order (more than $1400) was not processed after one week with NO updates at all. Only after I queried (by email) was it processed and shipped (express). The customer should not have to chase these things up. Anyway this is my experience. I hope yours is better. I won't be shopping with them again.
22 June 2026
Prompt service and friendly
22 June 2026
Very knowledgible staff
10 June 2026
Melody your rep was fantastic
Melody your rep was fantastic , professional and helpful at all times .
9 June 2026
The salesman is very helpful
3 June 2026
A Nice experience
Quick efficient & friendly. Considerable improvement on the service privided a couple of years ago.
Well Done. The lady in Paramatta was amazing, nothing was too much trouble. A nice experience.
17 June 2026
POINTS ACCUMLATING DOES HELP TO…
POINTS ACCUMLATING DOES HELP TO PURCHASE RARE THESE DAYS THUMB UP!
17 June 2026
A very good lady I spoke to who gave me…
A very good lady I spoke to who gave me amazing advice in relation to my cpap device. She spent time explaining things over the phone and clarifying things I did not understand.
This led me directly in putting in an order for a new mask and wipes.
This would also lead me to future orders and recommend you to others with cpap devices
17 June 2026
The mask was expensive but the service…
The mask was expensive but the service by the sales assistant was of a high standard
3 June 2026
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