National Transfer Services - Edinburgh Reviews 188

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the punctuality and professionalism of the drivers. Many appreciate the helpfulness and friendly demeanor of the staff, who often go above and beyond by providing local insights, recommendations, and even snacks or music during transfers. People frequently mention the comfortable and clean vehicles, contributing to a pleasant and smooth journey. The service is often described as reliable and well-organized, making it a stress-free experience for travelers, even with significant luggage.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many praise the reliability,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful time on our drive and excursion. Ozzy was very friendly, helpful, and knowledgeable. He helped us find beautiful photo stops in the Highlands and answered questions about the area.... See more

Company replied

Rated 5 out of 5 stars

Ozzy was an integral part of our Scotland travels, providing two long transfers and one airport transfer in one week. Not only was he punctual and professional, he was a pleasure to be with for all t... See more

Company replied

Rated 5 out of 5 stars

Taslima was excellent. She was a great and very experienced driver. She made contact in advance of pick up to verify our details and check everything was ok. She delivered us safely in good time to th... See more

Company replied

Rated 5 out of 5 stars

After a long haul flight from Australia our transfer from Edinburgh Airport to the West Coast was excellent. Ozzy, our driver left a message before our flight arrived and got in touch to arrange wher... See more

Company replied


Company details

  1. Taxi service
  2. Transportation service

Written by the company

Welcome to National Transfer Services Edinburgh. We pride ourselves in providing reliable, caring and safe transportation to residents and visitors to Edinburgh from all over the world. Whether you are in need of a ride to the airport, a tour of the city, or transportation for a special event or anything else, we've got you covered. We offer a dependable service, taking the stress out of your travel and making every journey seamless and exciting.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Rated 5 out of 5 stars

Ozzy is a great driver and offers a…

Ozzy is a great driver and offers a great service. He is super reliable and just really nice. The best driver in Scotland.

2 September 2023
Unprompted review
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Rated 5 out of 5 stars

We were really satisfied with our…

We were really satisfied with our overall experience. Even we kept the driver “Ozzy” waiting almost 2 hours he was still very welcoming and polite. Helped us with everything we needed. Answered all of our questions thoroughly and we didn’t even understand how the 3 hr long drive past! Everything was just as scheduled.

15 June 2023
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Rated 5 out of 5 stars

Great service

I don't usually write reviews but it was an excellent trip. The car was spotless and most importantly the driver was fantastic. Very friendly yet professional and reliable.

23 October 2023
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Rated 5 out of 5 stars

Excellent service.

Excellent service.
I love using this service for my occasional trips from St Andrews to Edinburgh airport.
My taxi driver is very relaible, friendly, with great manners.

23 October 2023
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Rated 5 out of 5 stars

Ozzy was great

Ozzy was polite, and a great driver, the car was clean and tidy. Great service 👏

22 October 2023
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Rated 5 out of 5 stars

Impressive service

I am impressed with the service.
Nice behavior, available on short notice, genuine prices, clean and tidy vehicle.
Highly recommended from my side.

20 October 2023
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Rated 5 out of 5 stars

Brilliant service

I’d never usually go out of my way to write a review but these guys were excellent every time I’ve called them. Absolutely reliable and brilliant service.Taxis always arrive on time and drivers are super friendly and very helpful. Cars are spotless and eco friendly. My pal came over to Scotland for a visit, she doesn’t speak English at all. She got lost in the airport in Edinburgh BUT the driver saved the day, he went above and beyond to find her and he managed!! even though they couldn’t communicate properly. This is what we call real customer service well done guys! I can only highly recommend them!

15 October 2023
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Rated 5 out of 5 stars

Great service and communication

Great service and communication. They are helpful, highly recommended. Thank you for everything 🙏🏻

12 October 2023
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Rated 5 out of 5 stars

Amazing service,friendly staff.thanks…

Amazing service,friendly staff.thanks to tips driver gave us we had some great lunch at local restaurants. Definitely will use it again. Highly recommended

11 October 2023
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Rated 5 out of 5 stars

Ozzy and the team were great

Ozzy and the team were great. They handled all of our transfer needs and we’re very easy to communicate with through WhatsApp.

16 October 2023
Unprompted review
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