I received my watch FINALLY and was pleasantly surprised by the quality of its design and fit. Despite my initial concern when I ordered last November I was recently contacted about the order bei... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I loved the experience of shopping at Nuamore. I loved the 2 pairs of ear rings and bracelet. They look exactly like the pictures , luxurious and high quality. How ever the softwares necklace broke in... See more
Company replied
I ordered my Oceana watch in mid November and finally received early February. Customer service was good at keeping me informed. I had the option to select another watch and offered a discount. I... See more
Company replied
I received my gold Oceana ladies watch and I'm over the moon ecstatic! It's so classy with understated elegance, and heavy. The electronic updates were prompt and accurate, I was kept abreast of its... See more
Company replied
Company details
Written by the company
Our collection is curated with dedication. Each piece whether jewelry, sunglasses, or watches is crafted by artisans in one of the finest ateliers. Our collection symbolizes a blend of timeless elegance and minimalist design, enriched with a touch of luxury. Whether you’re drawn to the classic charm of vintage or the clean lines of modern design, we create our pieces to suit every style, always with a unique twist. Bringing elegance to women in every corner of the globe.
Contact info
Hong Kong
- support@nuamore.com
- nuamore.com
3.8
Great
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Item not delivered
I didn’t receive the watch yet on top of the waiting time was almost 2 months and nothing received
19 May 2025
Reply from Nuamore
We’re so sorry your order was lost in transit, this is definitely not the experience we want for our customers. We’ve resolved the issue and issued a full refund to your account. Thank you so much for your patience and understanding. We truly hope to provide a much smoother experience for you in the future. 💙
Reply from Nuamore
Thank you for your patience! 💙 We’re happy to hear you love your watch and hope it was worth the wait.
The quality and beauty of the packaging…
The quality and beauty of the packaging exceeded my expectations — unboxing the pieces from Nuamore is such a wonderful experience.
I’m absolutely in love with what I received, and I can honestly say it’s so worth buying accessories from them!
19 May 2025
Reply from Nuamore
We’re so happy the packaging and unboxing felt special and you love your Nuamore pieces. Sending you lots of love!
Reply from Nuamore
We’re really glad to hear you love the look of your Nuamore piece!
Amazing customer service
Amazing customer service! I received a watch where the clasp was not working correctly. I notified the company and they wasted no time in fixing the problem and sending me a replacement. Would highly recommend purchasing from them again solely based on their customer service, well done!
26 May 2025
Unprompted review
Reply from Nuamore
Thank you so much for your sweet message! I'm so glad we could sort it out quickly for you.
Can’t wait to hear from you again in the future!
Shipping is slow
When I ordered, it said they typically ship the product in 48 hours and it would take 4-5 business days. It took over a week to ship and then arrived three weeks later.
10 May 2025
Reply from Nuamore
We sincerely apologize for the delay with your order. The shipment was held up due to customs inspection. Thank you for your patience, and we hope you’re enjoying your purchase! 💙
Easy
Easy. Glasses are high quality and look just like the photos. Very comfortable and I’ll be coming back for more! Thank you!
21 April 2025
Reply from Nuamore
It makes us happy to know you’re enjoying your Nuamore sunglasses! ✨
Very happy with my purchase
Very happy with my purchase! Excellent customer service, Katrina was very patient and responsive. Will definitely be coming back to order other items.
22 April 2025
Unprompted review
Reply from Nuamore
💖 So glad you’re happy with everything! Excited to see you back soon for more treats!
Great quality, great service!
I am so impressed with the level of service and quality of goods. I purchased a pair of sunglasses and not only fits really well but also the quality of the lenses was very good. On top of that, I received it straight to my door, in a very beautiful, delicate package in less than 10 days. Thank you!!! It was my firts purchase but definately not the last. Keep the good work.
3 April 2025
Unprompted review
Reply from Nuamore
It makes us so happy to hear your first experience was this positive. We can’t wait to serve you again!
Reply from Nuamore
Thank you so much for the 5-star rating! 🙌
They were so responsive and helpful in…
They were so responsive and helpful in every step of the shipping!
28 March 2025
Unprompted review
Reply from Nuamore
We’re glad we could help every step of the way. Proud to have you as part of the Nuamore experience! 😊
good customer services
24 March 2025
Unprompted review
Reply from Nuamore
Thank you! We’re so glad you had a good experience with our customer service!
Love the Oceana watch
I had such a good experience with the Customer Support with Nuamore. Very swift & mega friendly and helpful. And I am in love with the Oceana watch.
I can recommend to order with Nuamore as they are reliable and they have nice collection to offer. Regrads!
5 March 2025
Unprompted review
Reply from Nuamore
We’re so happy you’re loving your Oceana watch and had a great experience with our customer service! 💫– Team Nuamore
Dear Nerine Bracelet, Eden Ring, Golden Hour Ring
I love the style of the jewelry. It is very modern and elegant. I like how the pieces can easily be worn with other jewelry I already own. I plan to collect more pieces.
14 March 2025
Reply from Nuamore
We love that our pieces mix so well with your other collections!
Can’t wait to see for your next Nuamore piece!
Nice quality of products!
Nice quality of products! water resistent as well :)
17 February 2025
Unprompted review
Reply from Nuamore
We’re really happy you’re enjoying your Nuamore!
WOW! Unique jewelry that can resist water.
WOW! I love these jewelry, they are really unique pieces and they do not get a different colour when showering with them. They have a beautiful design and they are easy to wear. Also, the products arrived very shortly and they were delivered in a beautiful box with an amazing sky blue ribbon.
17 February 2025
Unprompted review
Reply from Nuamore
It makes us so happy to know you love the design and your experience with Nuamore!
They have a nice selection of jewelry
They have a nice selection of jewelry. Delivered quickly and my jewelry was beautifully packaged. They also fit together very nicely. Good service.
17 February 2025
Unprompted review
Reply from Nuamore
So lovely to hear you’re happy with your jewelry and service!
So beautiful
Let’s start from packagings, they are first class, looking so luxurious. And when you open them u see treasures, really high quality and unique designs. Simple but impressive. It’s waterproof, I’m wearing ring like 2 weeks everyday and it’s still like new 👌🏼
6 February 2025
Unprompted review
Reply from Nuamore
We’re truly grateful to hear our work is valued, and so glad you’re loving your Nuamore!
Happy wife happy life
Happy wife, happy life. My gf loves here new earrings. Highly recommend.
10 February 2025
Unprompted review
Reply from Nuamore
So lovely to hear she’s loving the earrings. Thank you so much for recommending us!
I ordered a few products for my…
I ordered a few products for my girlfriend. I am happy with the fast delivery!
3 February 2025
Unprompted review
Reply from Nuamore
It’s great to hear you’re happy with the fast delivery. We hope your girlfriend enjoys her new items!
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