Nubattery Reviews 

473
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally competitive prices, the consistently high product quality, and the remarkably fast shipping times that make online shopping completely straightforward. Many consumers note that all ordered batteries arrive safely packaged in individual protective cases and work reliably for their various electronic devices. However, some people mentioned delivery issues caused by external couriers or postal carriers failing to complete shipments smoothly as originally expected. Despite these rare logistics hiccups, buyers appreciated when customer support teams quickly stepped in to resolve unexpected shipping problems by sending prompt replacements.

What people talk about most

Product

People report high satisfaction with the authentic and top quality batteries, noting that the products are... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Quality

Users describe positive interactions with quality, noting that the batteries are authentic, highly... See more

Price

Customers had positive experiences with price, frequently highlighting fair costs, cheaper alternatives to... See more

Service

Reviewers mention positive feedback about service, consistently expressing satisfaction with the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed some unprotected flat top 18650s (Zebralight H604d). There's so much scam merchandise around - where to look for bona fide (i.e. safe) lithium-ion batteries? Nubattery popped up on the... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged, all arrived perfectly. I only buy 18650 and larger LiOn batterys from suppliers who sell the real thing, unlike the gamble on Amazon or eBay. I'll be using these guys... See more

Company replied

Rated 5 out of 5 stars

Unfortunately there was an issue with my delivery. The courier didn't fulfill the next day option. I sent an email to Nu Battery and Ollie replied to give me a refund of the shipping costs. Great cust... See more

Company replied

Rated 5 out of 5 stars

Been a vaping battery user for many years, the best for 18650 was fogstar, they now moving away from single cells, and they suggested Nubattery. Made first order today, and put in two orders. Nub... See more

Company replied


Company details

  1. Battery shop

Written by the company

UK based Lithium Ion Battery Retailer Fully compliant, genuine and traceable batteries, ideal for individuals or resellers such as vape shops and distributors. Our industry leading packaging solutions ensure customers have a robust storage case and relevant safety advice available at point of sale, and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(473)

124 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

USB connector only so had to use own…

USB connector only so had to use own plug.

29 September 2025
Nubattery logo

Reply from Nubattery

Hi Alan, certan chargers we sell do not include a USB wall adapter to save cost and E-waste. The product listing details "Supplied with a USB C lead, you can use any 2.1A+ USB wall adapter or the Xtar QC3.0 fast charger to achieve the maximum charge rate."

Rated 5 out of 5 stars

The best

Superb I have bought batteries from these guys twice now and both times a perfect experience with great prices quick delivery rapid postage and the cells all come in battery cases too which is fantastic any time I need batteries I come to these guys now they are the best 💯

28 September 2025
Nubattery logo

Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Nubattery are THE place for ALL your…

Nubattery are THE place for ALL your battery needs, whatever they are. Be that vaping, high powered torches, whatever. The experience is 1st class. It’s easy to navigate site, it’s vast array of batteries. They ALWAYS have what you’re looking for at a price that rivals any other site. Their delivery system is 2nd to none. 4 days from point of purchase to delivery. Whenever I need a good reliable rechargeable battery, nubattery is ALWAYS my first port of call. They’re unbeatable on price & the customer experience. I recommend them to everyone I know. Especially vapers. I’d give nubattery 6 stars if I could. The entire experience is 10/10 ALL day EVERYDAY! So for ALL your battery needs, nubattery is THE place to go.

26 September 2025
Nubattery logo

Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Fast delivery of genuine cells at a…

Fast delivery of genuine cells at a great price. I needed some decent 18650 cells to repair a vacuum cleaner, so ignored the cr@p that is sold on certain selling platforms and got some genuine parts with proper specs from Nubattery.

29 August 2025
Nubattery logo

Reply from Nubattery

Thank you :)

Rated 1 out of 5 stars

replacement 1865 lithium…

I bought a replacement 1865 lithium battery for an led flashlight but it doesn’t seem to work so wasted my money.

28 August 2025
Nubattery logo

Reply from Nubattery

Hi Simon, Flashlights usually require a Protected Button Top 18650, you ordered a Flat Top Unprotected 18650. If you'd like to email us we can facilitate an exchange for a suitable product.

Rated 5 out of 5 stars

Your representative was patient

Your representative was patient, knowledgeable polite and very helpful the item was well-packed and received the following day I have no problem with recommending Nu battery again

1 September 2025
Nubattery logo

Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Recently ordered from Nu Battery

Recently ordered from Nu Battery. One of the plastic cases was broken during shipping and the protective cover on the cell was ever so slightly damaged (can cause a fire risk in some applications). These things happen.

I emailed Nu with a couple of photos, within 5 minutes they'd replied saying that they were sending a replacement cell and a new protective cover which I can easily fit myself.

Excellent service tested when things went wrong!

8 September 2025
Unprompted review
Nubattery logo

Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Reliable company...

Purchased a few times from this company now and always had a good service, batteries always come protected in a case and arrive within a couple of days. Thank you.

30 August 2025
Unprompted review
Nubattery logo

Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Highly recommended, great experience

I had trouble getting the correct batteries for a doorbell camera device. Ollie went above and beyond to help me get the right ones and made it so easy to get sorted. Such incredible customer service you just don't normally get. Thank you! Highly recommended

26 August 2025
Nubattery logo

Reply from Nubattery

Thank you :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look