NuBrakes Mobile Brake Repair Reviews 

79
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrible Experience. I had heard very positive reviews from friends. I scheduled the appointment and was impressed with the ease of scheduling and transparency of pricing. Received my appointment conf... See more

Rated 5 out of 5 stars

Found NuBrakes while pricing out some break work (rotors, pads, ABS sensor, and fluid). They were very fast with replying to my request for information and even provided quotes via text. Process was e... See more

Rated 5 out of 5 stars

The process was worry-free. Matt took down my location and car information and scheduled the appoint. Derek arrived and diagnosed my brake issues, called me with the results and repaired my brakes wi... See more

Rated 5 out of 5 stars

Pablo was wonderful. He could’ve just told me yeah we need to replace your pads but he said they’re really OK for at least another X amount of miles so I appreciate the honesty and I will definitely... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

NuBrakes is a mobile brake repair service based in Austin, TX, and currently operating in Austin, Houston, and Dallas-Fort Worth. Our certified mobile brake techs provide on-site brake repairs at your office, home or apartment 7 days per week.


Contact info

3.5

Average

TrustScore 3.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(79)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service! Up front pricing with no bs. Didn't replace what wasn't needed! Came early! Can't say enough about them! Thanks Nubrakes!

16 July 2020
Unprompted review
Rated 5 out of 5 stars

I am very impressed with the customer…

I am very impressed with the customer service and convinience I received from Nubrakes, and I will 100% recommend them and use them again. Ben was the person that came out and fixed my brakes in this awful heat. He was such a super nice guy, and very professional. He was quick and efficient. I am 100% satisfied. When I apologized for him having to work in this heat, he said "This is what I signed up for, and it's all good" with a smile on his face. Super nice. Thanks Ben and Nubrakes!

11 July 2020
Unprompted review
Rated 5 out of 5 stars

LS From Highland Village

First time I ever used this service and I highly recommend it to anyone. They lived up to everything they promised! From getting a quick quote, to setting up an appointment quickly, technician Brandon was very polite and efficient. I will never go to a local shop or dealership for brake service again!

10 July 2020
Unprompted review
Rated 5 out of 5 stars

Ray was AWESOME

Ray was AWESOME! Real friendly and easy going. Replaced our break pads quickly and test drive as well. Matt, Ray and the rest of NuBreaks are a great team and company. Highly recommend them to anyone! They have my full service from here on out. Thanks guy!

Roy

9 July 2020
Unprompted review
Rated 5 out of 5 stars

Saw the FB ad…

Saw the FB ad and read a few reviews...was a little skeptical as many times those reviews are not always " kosher "
Sent in the car data and they responded by chat message with EXACT pricing information including taxes etc, etc ...which made my decision better/ easier ..they were significantly BELOW the brake shop and garage down the street.
Technician booked me an appointment for 4 PM the following day ..guy confirmed his arrival about 30 minutes prior ..and was here at 10 min till 4 ..( impressive ) ...had the exact parts in his van , pads , rotors etc ...and had the tires off the car , problem identified and what was needed to fix it in about 5 minutes...
The technician knew exactly what to do...as he was very experienced and knowledgable...answering my pesky questions ...
He did NOT try and up sell me and told me that the front pads and rotors looked good ...
Around 4:35 pm ..I was pleasantly surprised to see him putting his tools away ..The work was DONE...my oil change shop takes 30-40 minutes to change the oil and wiper blades.
We settled the payment by credit card transaction ...fast, secure and safe.

Overall ..FIVE STARS and great professional service with a two year guarantee...at a price about $200 less than the brake shop estimate and $1,000 less than the GMC dealer repair shop...( who goes there for repairs ? )

8 July 2020
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Mike was knowledgeable, timely and courteous. Pads on all four sides replaced very swiftly. Excellent customer service.

5 July 2020
Unprompted review
Rated 5 out of 5 stars

never wasting a day at a repair shop again

The price difference in NuBrakes and buying my own parts was negligible. Technician was on time, courteous, and efficient.

Price paid was exactly as quoted, and best of all I wasn't the one sitting in my driveway under the Texas sun in July.

1 July 2020
Unprompted review
Rated 5 out of 5 stars

Great & Affordable Service

NuBrakes mobile brake service was affordable and provided good warranty and ensured to install OEM products the right way. They also supported with what to expect after install. I would definitely recommend to get brakes changed for any premium Vehicle.

22 June 2020
Unprompted review
Rated 5 out of 5 stars

Such a great job!

Such a great job! Love the fact that they come to me and are incredibly cheaper than dealerships. I will recommend to any friends In need of new brakes.

7 June 2020
Unprompted review
Rated 5 out of 5 stars

Quick transparent service!

Quick service and charged exactly as quoted. Never felt like they were trying to oversell me anything as they only recommended what I needed. I saved about 70 dollars compared to a quote I got from a local shop for just my front brakes. No charge for coming to my home is just the cherry on top! I will be using nubrakes for the foreseeable future for all my brake maintenance!

5 June 2020
Unprompted review
Rated 3 out of 5 stars

5 stars to Brandon

5 stars to Brandon. Excellent tech. But who ever set up the parts to goto the vehicle 1.5 Stars...Loaded wrong equipment into techs van...

2 June 2020
Unprompted review
Rated 5 out of 5 stars

NuBrakes Review

My wife’s car needed brakes and with covid 19 happening I was looking for shops that do brakes. I started checking reviews and NuBrakes was highly recommend. The best part was there a mobile service. After checking prices they were 25% cheaper. Communication was excellent and Michael was efficient on the repairs. Plus they were covid 19 compliant, mask and sanitizer. Would recommend 100%.

31 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look