NuGen Exteriors Reviews 

Fantastic team, Lenny, Stephanie and the Wider Team. Referral from a friend, response time Brilliant, communication, 1st Class. Definitely recommend NuGen Exteriors for my Gutters, Roof and rough casting. The Team exceeded my expectations.

About four years back, I had Nugen Exteriors take care of my gutters, fascias, and soffits, and they did an outstanding job with exceptional customer service.So, when a roof tile slipped just before I was leaving for vacation a couple of weeks ago, Terry was the first person to come to mind. I reached out to him at 6:06 PM, sharing my concerns about the potential damage if the tile fell.Terry graciously agreed to come by that night and arrived at my place by 6:40 PM to evaluate the situation. Understanding my worries, he promptly organized his team to fix the slipped tile the next day.The customer service was once again top-notch, even beyond regular business hours. I'm incredibly grateful to Terry and his team for responding so quickly and resolving everything within a day. I'll definitely return to them for future needs and highly recommend their services.

Fantastic workforce. All round great company. We had roofing, roughcasting, and some electric work done. Beautiful finish, and a great bunch of guys. Very professional in outlook and attitude.

Service was prompt and efficient. Staff were informative and polite. The job was completed to a high standard and workmen were respectful of my property throughout.

Both workers very professional and helpful.

Choosing a firm to carry out any major work needing done on your home is always a worry. Will the work be done to a high standard? Can I trust them to be honest about what needs done? Will I get value for money?
I can honestly say with Nugen we felt we'd definitely made the right decision.
We were looking to have two gable end's roughcast removed and replaced as water had got in behind it and our roof assessed.
Terry came out and advised after checking the roof inside and out that it would be best to replace the roof. We had expected this after having had a few previous repairs over the years. We also asked for two replacement velux windows and three new windows downstairs.
The quote wasn't the lowest but from past experience we know that's not always the best way to go.
We couldn't be happier with the outcome, the house has been transformed. All work was carried out to a very high standard, the boys on the roof were all hard working and polite and John and his team did an amazing job with the roughcast.
Terry is a perfectionist and made sure a few extra bits and pieces were carried out so he was as happy as us with the finished job.
The site was thoroughly cleaned up after completion, even down to washing windows and downpipes.
Terry and Lenny were there to do a final walk through with us before leaving to ensure we were satisfied.
I've no hesitation in recommending, a firm you can trust to do the job required and do it well.

From inception till completion the experience of working with NuGen has been a pleasure!
Taking time to explain the design, the breakdown of the project and the whole experience was most professional.
I have to complement the general workforce for their attitude, work ethic, skills and politeness. Never once did I hear any bad language, please & thank yous were the norm instead.
Would I recommend NuGen? Absolutely 100% without hesitation. A very professional job completed to the highest standars, value for money and great feedback and attention to detail at all times.

Delighted with the finished works. All work completed to a high standard and the staff were a credit to the company. Special thanks to Lenny for all his assistance

Highly recommend Nu gen.We had a new roof,gutters and soffits put on.A very professional job.A young but highly skilled team.Really friendly,reliable and gave us at least 3 daily updates on progress of work.

Fantastic work carried out by the guys at NuGen. They have been great throughout the new installation of the roof. Would definitely recommend.

All workers very professional and friendly. Worked efficiently and quickly. Finished job on time and made sure they cleaned everything up. Roof looks great. Would highly recommend

We had Nugen Exteriors Ltd. out to do a full roof replacement, as well as new cladding and drainage, and the results are absolutely incredible. To be honest, I was a little skeptical at first because of all the glowing reviews I read online. But after seeing the finished product, I can confidently say that every single positive review was completely accurate.

From the very beginning, Terry, the owner, was fantastic. He kept us informed and updated throughout the entire process, which we really appreciated. The communication was excellent, and we always knew what to expect. The team was professional, efficient, and they worked incredibly hard.

The quality of the workmanship is top-notch. Our house looks brand new, and the attention to detail is remarkable. The new roof, cladding, and drainage have completely transformed the exterior of our home. If you're looking for a roofing company that delivers on its promises, provides outstanding service, and produces incredible results, you can't go wrong with Nugen Exteriors. We couldn't be happier with our new roof.

Really can’t recommend any NuGen highly enough. We had an old flat roof needing replacing, Terry came out saw what needed done, came up with how to improve things. Great service from planning, roof work, roughcasting, interior finishes and painting all included in the price. Terry and Lennie were fantastic throughout, always tidied up at days end, all at a good price. Great company to do business with. 👏👏👏👏.

Excellent job from beginning to end. Nugen had the most competitive quote for my roughcasting. Lenny and John were brilliant and kept in contact throughout the job. I work from home and John helped fit the work around my job to minimise any noise. The guys cleaned up after so my neighbours weren’t inconvenienced. I got the job done in Jan 2025 and we had a storm so John and Lenny came out at night to make sure all the scaffolding was secure. One year later and the roughcasting is still looking as new. I’m so pleased with the work these guys have done for me

Excellent service all round.Communicated all aspects of the work really well and worked right through Christmas and the New year.Used quality materials and did a wonderful job on what was a challenging and complicated roof replacement.Very professional outfit.

work was done to a very good standard and the 3 gentlemen workers where helpful in any questions we had about the job to be done , i would use this company again i need work done

Terry girls on phone very professional as fort the roofing staff everyone superb great squad of lads no there stuff place spotless

Brilliant company. New roof installed fast efficient and guys cleaned up area to a top standard. Would really recommend thus company for a roof installation.

Nugen Exteriors renewed my gutters, fascias and soffits around 4 yrars ago and done an excellent job, with customer service second to none.

So a couple of weeks ago when i was faced with a roof tile that had slipped the night before going on holiday, the first person i thought of was Terry. I contacted him at 18:06 , explained the situation, and that I was worried to leave it as it was in case it fell and caused damage.

Terry kindly agreed to.attend that night, he was at my door by 18;40 and fully assessed the situation
Knowing how concerned I was, he arranged for his team to repair the slipped tiles the following day.

Again, excellent customer service, even outwith normal working hours, I can't thank Terry and his Team enough for attending at very short notice and completing the job within 24 hours. I will definitely use again and would highly recommend.

Lenny and the guys done a great job on our roof. Would recommend.