Nugnes 1920 Reviews 894

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 1 out of 5 stars

Bought shoes with 35 percent discount offer, after three days got email, that my order is cancelled. But my credit card was charged immediately. How it can happen that you charged my credit card, bec... See more

Company replied

Rated 5 out of 5 stars

Allow me to be the English review you’re looking for; Made a purchase from New Jersey USA It got shipped within 24 hours, arrived within 3 days. Signed delivery, shipping was a bit expensive a... See more

Rated 5 out of 5 stars

I would highly recommend Nugnes 1920. I ordered it easily online and received it within days. It was also wrapped in lovely wrapping paper, along with the Chloe bag and packaging. Everything was authe... See more

Rated 5 out of 5 stars

I ordered a little unsure of what service I would get but can I just share that the correct item came quicker than expected in lovely packaging. I had made an enquiry before I made the order and they... See more

Company details

  1. Clothing Shop
  2. Bag shop
  3. Men's clothes shop
  4. Shoe shop
  5. Ladies' clothes shop

About Nugnes 1920

Written by the company

About Nugnes 1920

Strongly rooted in its place of birth, Puglia, the story of Nugnes is the evolution of a business idea that was born in tailoring and evolved over the decades into an international reference point in the world of fashion and luxury retail. Always preserving the first and absolute mission: to create a special relationship with each customer, celebrating their uniqueness. Explore Nugnes World, between sartorial history and the evolution of the luxury multi-brand.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

894 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Service

Great Service! Excellent prices and beautiful packaging….so happy with my purchase! I will definitely buy again from this site!

5 June 2023
Rated 1 out of 5 stars

Trainers come dirty with a dirty sole…

Trainers come dirty with a dirty sole like someone has been wearing them. Also heel is creased like someone who doesn’t fit into the size has been trying to squeeze his or hers feet into them. Not happy at all.

4 June 2023
Nugnes 1920 logo

Reply from Nugnes 1920

Dear Customer,
Many thanks for sharing your experience with us. We would like to assure you that every single piece is checked by our quality control team before the shipment. As stated via e mail, we have a boutique in our town and maybe your shoes have been tried by someone before being sent to you.
However, if you are not satisfied with the item, you can return it and, once received, our quality control will carefully check it and proceed with the refund.
Please consider us at your service for any further assistance
Best Regards

Rated 1 out of 5 stars
Nugnes 1920 logo

Reply from Nugnes 1920

Dear Customer,
Many thanks for sharing your experience with us. We promptly got in contact with the courier in order to verify what happened. We have shipped the parcel on the 30th of May as you can check in the Track & Trace page.
However it seems like there has been some problem at the customs in Milan. We will do our utmost to let the parcel reach you as fast as possible.
Please feel free to contact us for any further assistance
Kind Regards
Customer Service Team

Rated 1 out of 5 stars

The reason is I ordered size L you sent me size M, which is too small for me. 😏

The reason is I ordered size L, you sent size M, which is too small for me.
Check it please. Order #11618

15 May 2023
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Reply from Nugnes 1920

Dear Customer,
Thank you for sharing your opinion with us, we will take a good note and do our best to improve our service.
We are sorry for any inconvenience you have faced, we have invited you to return the item, once received we will proceed with a full refund accordingly.
Please consider us at your service for any further assistance
Best regards

Rated 5 out of 5 stars

Great service

Great service, both ways - as I unfortunately had to use the return service 🙏

Very appreciated, that's what make online shopping work like a charm

18 May 2023

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