Waited a long time for the website to “find information” on the number I provided. After it finally loaded, they proceeded to tell me I needed to pay their subscription in order to access that informa... See more
Company replied
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See what reviewers are saying
This company provided false informatiom on a njmber I pr ovided.. their advertizememt is to provide yesy messages and phone numbers of who has contacted that number or from the mumber. It did not i... See more
Company replied
I've gone through the cancelling process 3 times and am still getting charged. "Trial" period should be spelled " t-r-a-p period. Going to pissedconsumers website now since I'm not being taken seriou... See more
Company replied
Number Guru never fails to deliver . Anytime I need information on a person I'd like to hire I get the basic information from Number Guru. Thank you for always being there.
Company replied
2.0
Poor
27 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Waited a long time for the website to…
Waited a long time for the website to “find information” on the number I provided. After it finally loaded, they proceeded to tell me I needed to pay their subscription in order to access that information. I have nothing against people monetizing their service, but you need to make it clear that it is a paid service from the beginning. Nothing on their main web page tells you upfront that you need to pay for it; you have to go through the lengthy process, THEN find out that you need to pay for it. Shady, unethical, deceptive business practices.
30 March 2026
Unprompted review
Reply from NumberGuru.com
Hi there,
Thank you for taking the time to share your feedback with us.
We do apologize for any confusion or inconvenience this may have caused.
NumberGuru's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for NumberGuru.
If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.numberguru.com/lp/d8937f/4/select-plan
If we can provide any further assistance, please feel free to email us at support@NumberGuru.com.
This company provided false informatiom…
This company provided false informatiom on a njmber I pr
ovided.. their advertizememt is to provide yesy messages and phone numbers of who has contacted that number or from the mumber. It did not identify the owner of tha mumber.. Twice i spent mp ey om tjis company for false imformation
I believe they are a totally phony scam. I could not find a eay yo speak to anyone from the company.
27 February 2026
Unprompted review
Reply from NumberGuru.com
Hi Joseph,
I'm sorry to hear you had any trouble getting the information you need.
NumberGuru is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards, and utility bills.
The results of a Reverse Phone Search can contain caller id data, phone records data, deep web search and more. Typically, we are able to provide the name of the owner and his or her address, in the full phone report.
If we are not showing some elements of this information in the results of your phone search, then we do not currently have that information for the number in our database. Please know that we are constantly updating and expanding our database to provide the most accurate and current information we possibly can.
When you search a number, we do not provide texts sent or received by that number or call logs for the number. We do not provide the physical location of the phone itself, such as with GPS tracking, etc. The information in our reports comes from public records and this information is not publicly available data.
If we can provide any further assistance, please feel free to email us at support@Numberguru.com.
Reply from NumberGuru.com
Hi Susanna,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that we didn’t meet your expectations.
Can you provide additional information as to how you were using the service that did not work for you?
Please email us at support@NumberGuru.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Less than one star
Less than one star. They charge you even after you cancel subscription.
They don’t provide any useful Information at all. It is part of a larger scam with been verified.
Stay way. Stay away
29 July 2025
Unprompted review
Reply from NumberGuru.com
Hi Pam,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that your experience didn’t meet your expectations.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. Upon further review, it appears that the charge was processed before we received your cancellation request.
NumberGuru is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Furthermore, we were able to locate your account using the information provided and please be assured that your account was canceled and refunded with $32.65. Details about the refund has been sent to the email address on file.
Additionally, we've also located an active BeenVerified account (our sister site) under your name and email. Kindly let us know if you would also like to cancel this.
If you need further assistance, please email us at support@NumberGuru.com.
This is my second time writing about…
This is my second time writing about Number Guru!! This is the most dishonest business EVER! In 12/2024 if signed up for $1 trial for 7 day's, found out my flip phone would not work with this. I canceled as soon as I could. I had no use for this app & even less now! They never canceled and kept charging my account $32.72 each month for 6 months! Maybe 7 months. They said they sent my refund and in a couple day's I would get it. Ok, cool. They emailed me the amount of my refund was $65.44 and thought that was generous! I checked with bank and they had only sent me $32.72 !! Can not be trusted at all!! I don't think the truth is in them!! Now they won't respond to me at all !!Said they can't find my account and that it was closed months ago. If they can't find my closed account, why are they taking it from my debit card? A closed account with Number Guru means nothing to them!! Now I want a FULL refund!! I saw just how untrustworthy they are! Will lie about everything! Run from Number Guru and don't look back!
27 June 2025
Unprompted review
Reply from NumberGuru.com
Hi Diane,
Thanks for reaching out and apologies for any confusion or inconvenience.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
Our records do not show a previous request to cancel after additional investigation of the account. As a result, the account kept renewing the monthly subscription.
We'd like to look into the situation; could you please give us a screenshot of the email cancellation request or a reference for the cancellation request?
We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat.
Additionally, we successfully located your account using the information you provided, along with details from your recent interaction with our customer care team.
Your account has been suspended because we detected either suspicious activity, activity that fell outside our Terms of Service, or received an alert from your financial institution.
NumberGuru suspended the account for your protection; recent charges amounting $66.38 have been returned to your credit card.
If you have any questions please feel free to contact us at support@NumberGuru.com.
I was looking for a person located in…
I was looking for a person located in Canada but they show me the results in USA
20 October 2024
Unprompted review
Reply from NumberGuru.com
Hi there,
At this time, we provide searchable U.S. public records. You can search U.S.-based individuals, U.S. phone numbers and U.S. properties. We do not currently have international information, so it not possible to run searches on international phone numbers, properties outside the U.S. or on people who are not based in the U.S.
If you have any additional questions, please feel free to contact us.
Pure fraud website operaring in India…
Pure fraud website operating in India with a fake addres. It pretends to he looking up the info with real time feedback (the same info shown for everything you check, such as “looking up photos of person having the number, looking up social media profiles” etc. What a joke. It just a JavaScript timer that does nothing. Then they try to scam your credit card number. Don’t give it them! They will keep charging monthly - and they may cancel it on request only to not be reported as fraud by Visa, but they are a fraud - their actual service doesn’t exist and is a scam service just designed to get your card. They od course reply to reviews like this, and claim to cancel, and add as many fake positive reviews they have time for. Try using your own number to test snd they will of course also give a fake person, or say it is a scam number - because their service itself is 100% fraudulent.
8 October 2024
Unprompted review
Reply from NumberGuru.com
Hi there Ian,
Thank you for taking the time to share your feedback. We are truly sorry to hear that you feel this way, as it’s our goal to provide a reliable and trustworthy service to all of our customers.
Please be assured that we are a legitimate company, and customer satisfaction is our top priority.
We would love the opportunity to better understand what led to your experience.
If there has been a misunderstanding or an issue with our service, we want to make it right.
Could you kindly provide more details by contacting us at support@NumberGuru.com
We appreciate your patience and look forward to working with you to resolve this.
Scam
"Free" doesn't me "Get you to put in lots of effort refining the search, give us your email address to spam, then we charge you at the last step."
24 September 2024
Unprompted review
Reply from NumberGuru.com
Hi Travis:
Thanks for reaching out. NumberGuru's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for NumberGuru.
If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.numberguru.com/lp/d8937f/4/select-plan
I hope that helps, but if you have additional questions, please don't hesitate to contact us.
It's a scam
It's a scam. When you search them it says free. Apparently these foreigners don't understand the term free. BBB is next. Then FCC.
19 September 2024
Unprompted review
Reply from NumberGuru.com
Hi Scott,
Thank you for reaching out.
Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?
Any information is helpful.
Scam service that makes up a bunch of…
Scam service that makes up a bunch of Bull*** to get your credit card info then charges indefinitely. Stay away
31 July 2024
Unprompted review
Reply from NumberGuru.com
Hi there AJ,
Thank you for reaching out.
We are saddened to hear about your experience.
We can assure you that we are not a scam company.
We completely understand your concerns regarding the account. wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up. Each customer must agree to these terms before successfully creating the account.
With this action our customers confirm they are fully aware of the subscription details including the instructions on how to cancel.
Our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.
If you require further assistance from us, please feel free to email us at support@NumberGuru.com
Don't do it.
I've gone through the cancelling process 3 times and am still getting charged. "Trial" period should be spelled " t-r-a-p period. Going to pissedconsumers website now since I'm not being taken seriously I'm my attempt to cancel.
20 June 2024
Unprompted review
Reply from NumberGuru.com
Hi there,
Your account is now cancelled, as you requested. If you have any paid time remaining in your plan, you still have access for the remainder of that time, however you will not be billed going forward.
We're sorry to see you go, but glad you were able to try out our website. Please know that you always have access to log back in and reactivate if you need our services again in the future.
If you have additional questions, please don't hesitate to contact us.
FALSE
I used it to look up A number and didn’t sign up for auto renewal. Discover found you had been charging me for almost two years at 29.99 per month! Discover finally canceled the “subscription” that was never asked for and it WAS made sure that it never went passed 7 days and when disputed you refunded 6 out of 18+ months! So by refunding you have ultimate admitted responsibility for taking my money and I want my remaining $476.67! I was given an email address for your account review department but your customer service representative disconnected me before finishing the email address. I want the email address and will contact the BBB and/or take legal action UNTIL this is resolved. Maryalice Glaser
15 March 2024
Unprompted review
Reply from NumberGuru.com
Hello Maryalice,
When signing up for our background reports we do outline that this is a subscription plan and will auto-renew until elected to cancel. This is a term that has to be agreed to before an account is created. This account was closed due to a requested chargeback from Discover. At this time, we are locked out of transactions and any additional refunds would need to be requested from your financial institution.
I tried to cancel the subscription
I tried to cancel the subscription and even emailed them about it, they have not done anything. My account is deleted and everything and there is still 30 bucks a month being taken out of my bank.
5 November 2023
Reply from NumberGuru.com
Hello Ella,
Your NumberGuru account was cancelled on 01/03/2024 as requested. We do apologize, but after review we were unable to locate any prior requests to cancel or delete your account. Please contact us at support@numberguru.com and we would be happy to assist you.
always gives me plenty of data to make…
always gives me plenty of data to make decisions based on their reports
23 December 2023
Reply from NumberGuru.com
Hello Clancy,
We are happy to be of assistance in your searches!
I was satisfied with services
I was satisfied with services, except for when I cancelled my subscription they kept billing me and trying to charge the card I had on file.
26 December 2023
Reply from NumberGuru.com
Hello Tracy,
Thank you for your review. I was able to locate your account and process a cancellation and refund at this time. You will receive an email shortly with your email confirmation.
Very easy to use and information was…
Very easy to use and information was accurate. Has multiple ways of searching
26 December 2023
Reply from NumberGuru.com
Hello James,
Thank you for your feedback!
Pretty good,Some times the info isn't…
Pretty good,Some times the info isn't correct,There was info on my name that wasn't correct, How do you get that info off?
26 December 2023
Reply from NumberGuru.com
Hi Carrie,
NumberGuru is an easy-to-access collection of public record information sourced from official government records and other sources of publicly available information.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. Because we do not create the information, we cannot edit the information. Corrections occur through ongoing, systematic database updates.
So while we cannot edit your publicly available information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Alternatively, if you would like to remove your listing from NumberGuru's people search results, we provide an easy online opt-out process. Please use the link below to opt your name out of NumberGuru's people search results:
www.NumberGuru.com/optout
To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out.
If you are having trouble with the online process, or are receiving a message that you cannot use your email address, please reply to this email to let us know how we can help and we will get back to you as soon as possible with additional assistance.
Reply from NumberGuru.com
Hello Robert,
Thank you for your review!
The Number Guru always provides me with accurate information.
The Number Guru always provides me with information that I'm seeking about a phone number or person that has invaded my space.
5 December 2023
Reply from NumberGuru.com
Hello Susan,
We are happy to hear you are satisfied with our service!
Reply from NumberGuru.com
Hello William,
Thank you for your review!
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