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Numberoneshoesandhannahs Reviews 

198
•
TrustScore 4.5 out of 5

4.7

Shoe shop
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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the store personnel for being exceptionally helpful, friendly, and always ready to assist visitors with finding the right footwear. Shoppers regularly highlight the fantastic variety of comfortable, high-quality shoes and boots available across multiple branches at very reasonable and attractive prices. Some reviewers were not happy with certain customer service interactions, noting occasional unhelpful staff behavior or facing difficulties when trying to process store exchanges. A few people also mentioned experiencing isolated problems with items arriving damaged or discovering that specific shoe designs offered limited breathability.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that footwear is comfortable,... See more

Staff

Clients share positive opinions on staff, frequently describing team members as helpful, friendly, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with comfortable and... See more

Service

Consumers find service to be positive, highlighting fast, efficient online ordering and helpful staff both... See more

Price

Reviewers mention positive feedback about price, expressing satisfaction with affordable and well-priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful and friendly staff directed me to Cyprus Sport sandals perfect! Very like deleted Hannah's Shark velcro sandals and I've been searching similar for some years.Please keep them on the ma... See more

Rated 5 out of 5 stars

Really appreciate Trixie and her support going out of her way to help us find the right boots we needed as soon as walked in the doors she was right there asking we needed help and she went out to the... See more

Rated 5 out of 5 stars

Fast delivery with the best quality!!! I've never had an issue with any of my orders; they always arrive in amazing condition and also within 2-3 days. I am extremely grateful and happy with the s... See more

Company replied

Rated 5 out of 5 stars

Staff were very helpful. I had order shoes online and took back to exchange size. Staff told me where other shoes were and encouraged to try on. Easy transaction, as well as extra purchase of more san... See more

Company details

  1. Shoe shop

Written by the company

Number One Shoes + Hannahs is your go to for New Zealand's largest range of shoes for Women, Men and Kids. We're proudly NZ owned and operated with stores NZ wide, plus an online store where you can shop 24/7. We have your perfect pair of shoes at the perfect price.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(198)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Variety of options

Variety of options with some really on good deals. It was a smooth purchase what actually I was looking for.
And the customer service was great!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Cambridge store

The staff at the Cambridge store gave me the brand, name and size of the shoes I wanted so I could go home and order online. The ordering was very easy and my shoes arrived in a couple of days.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

I desperately needed a long shoehorn…

I desperately needed a long shoehorn due to recent hip surgery. Phoned this retailer (near my home) whilst on the way home. Found they had one - extremely cheap and they gave me closing time and detailed instructions to find them. Arrived and was treated like a prized customer for a $6 purchase - will definitely shop there again

29 April 2026
Unprompted review

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