Excellent value for great quality VOIP calls and answer phone service with a local UK number which can be used from anywhere in the world via the Softphone mobile app. Both the web browser admin app a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
AVOID! Luckily I was in trial stage. My 0203 number they provided wasn't working. I emailed in, they asked for some details which I wasn't sure about and asked them to call me instead, to receive... See more
Company replied
Customer care, ease of use of the website, help when you need it and a reliable service. We have been using them for almost 2 years now and have had no problems at all.
Company replied
So in all the places ive purchased from these guys have been so consistent Knowledge are next level List of products are endless and nothing is to much even while I was on night shift on br... See more
Company replied
Company details
Written by the company
With a choice of thousands of FREE virtual phone numbers for every UK STD code, FREE 0800 freephone, FREE 0843 and FREE 033 phone numbers, Number People are one of the best and lowest cost virtual phone number providers in the UK. Quickly get a telephone number up and running with instant online activation, NO upfront costs, NO monthly charges, NO contract, NO card details needed, FREE trial credit and LOW call forwarding rates.
Contact info
2nd Floor, 34 Severn Street, SY21 7AD, Welshpool, United Kingdom
- 03333444211
- customerservices@numberpeople.co.uk
- numberpeople.co.uk
3.9
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really easy smooth service
Really easy smooth service - ported existing number without a hitch
8 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Scott, thank you for taking the time to leave us this great 5-star review!
- Number People Customer Care
Yet to see how well it works
Yet to see how well it works, i just signed up
8 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Kes, thank you so much for this great review! If there is anything we can do to make your experience a 5-star one, please let us know.
- Number People Customer Care
Great for affordable VOIP service and excellent support
Had a few initial set-up teething issues and opened a support chat. My support agent Kyle was very fast to respond, very knowledgeable and got me back on track quickly.
I found that Numberpeople are a great way of identifying and obtaining a memorable VOIP number. Very good selection of available numbers and competitively priced. Numbers start at Free, many good ones are £5.
The account management dashboard is fully featured and simple to use.
8 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Jon,
Thank you so much for taking the time to leave us the fantastic 5-star review. It's great to hear that our support team were on-hand when you needed assistance.
Let us know if you need anything else.
- Number People Customer Care
Easy to set up the account and top up…
Easy to set up the account and top up the payment card. Customer service is really helpful and amended my account straight away as requested the wrong number.
8 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Thank you for the amazing 5-star review, Beverley.
Let us know if you need anything else.
- Number People Customer Care
Excellent service
7 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Thank you so much, Alfie!
- Number People Customer Care
Brilliant Option
Super simple and easy option to have a local number of your choice.
Amazing service.
7 February 2023
Unprompted review
Reply from Numberpeople.co.uk
Joji,
Thank you so much for taking the time to leave us this excellent review! We are thrilled to hear that you have found your perfect local telephone number.
- Number People Customer Care
Easy to set up and monitor the calls
Easy to set up and monitor the calls, numbers, and voicemails. You can set up multiple numbers, and connect to multiple phones. It is good value and can grow with your needs. I have already set up another number.
6 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Jane, thank you so much for taking the time to leave us this great review!
Let us know if you need anything else.
- Number People Customer Care
Reply from Numberpeople.co.uk
Thank you so much, Ritesh!
- Number People Customer Care
Set up of new Number easy and straight…
Set up of new Number easy and straight forward, possibly look to improve info on "How To" add new Services and what they are for but you can figure it out.
4 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Garry, thank you so much for this great review!
- Number People Customer Care
Great service
Switchboard works with no issues, easy to top up and good customer service.
3 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Thank you so much, Ben!
Let us know if you need anything else.
- Number People Customer Care
Very easy to sign up
The process to sign up was very easy and fast, i am very excited about using the service.
2 March 2023
Unprompted review
Reply from Numberpeople.co.uk
Jack, thank you so much for sharing this review!
- Number People Customer Care
So far so good
So far so good - reliable service and virtual phone number works well, I have received calls
28 February 2023
Unprompted review
Reply from Numberpeople.co.uk
Martin, thank you so much for sharing this wonderful 5-star review!
- Number People Customer Care
Reply from Numberpeople.co.uk
Thank you so much!
- Number People Customer Care
Brilliant service!
27 February 2023
Unprompted review
Reply from Numberpeople.co.uk
Thank you so much, Pauline!
- Number People Customer Care
Reply from Numberpeople.co.uk
Thank you 😊
- Number People Customer Care
Set up is pretty straightforward
Set up is pretty straightforward. I am yet to make some calls though. But so far I'm happy with the service.
27 February 2023
Unprompted review
Reply from Numberpeople.co.uk
Thank you so much for sharing this great review!
- Number People Customer Care
Definitely Recommend!
I searched many VIOP providers before deciding to go with number people. Like their user friendly website and ease of top up.
26 February 2023
Unprompted review
Reply from Numberpeople.co.uk
Thank you so much, Mandy!
Let us know if you need anything else.
- Number People Customer Care
Reasonably priced and east to use
We started using the call forwarding service recently. they offer 30 days free trial and reasonable prices thereafter.
Easy to use and has good features.
25 February 2023
Unprompted review
Reply from Numberpeople.co.uk
Thanks for leaving us this 5-star ⭐️ review!
- Number People Customer Care
Great service and customer support…
Great service and customer support second to none.
23 February 2023
Unprompted review
Reply from Numberpeople.co.uk
Stephen, thank you so much for this wonderful 5-star review!
- Number People Customer Care
Reply from Numberpeople.co.uk
Greg, thanks for this awesome 5-star review
- Number People Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.