Definitely not next day. Ordered Sunday evening, not delivered until Thursday. Paid for sticky pads which were never sent. Quality of plates seems decent to be fair. Initial customer service was rapid... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pros: the number plate looks so good and high quality in the 3D print. Great price for the product. I placed the order on Friday thinking it would be delivered next day, it wasn’t until I actu... See more
Order instructions clear and easy to follow. Fast response in seeking proof of identity and proof the vehicle is registered in customer's name. Would have been 5 star but for slight mis-alignment on... See more
Company replied
Terrible service, my item never even reached the Royal Mail for weeks and after 3 emails (as instructed on there website) requesting cancelation or refund they never responded. I disputed the pa... See more
Company replied
Company details
- #134 of 135 best companies in Car accessories shop
Written by the company
Number Plate Supplier for various styles of number plates from standard to the latest 3D/4D!
Contact info
Regent Place, B1 3NJ, Birmingham, United Kingdom
- accounts@numberplatesnextday.co.uk
- numberplatesnextday.co.uk
2.6
Poor
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible service
Terrible service. Ordered plates on Monday expected them to arrive on Tuesday since the company is called next day plates. Plates did not arrive till Thursday. Ordered a motorbike number plate and fitting kit. The fitting kit provided was absolutely useless as it was normal screws you would use on a car number plate not the bolts and nuts you would use on a motorbike number plate. Will not be using this company again
31 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your feedback, and I sincerely apologize for the inconvenience caused. The fitting kit we sent is a standard kit, and I’m sorry that this wasn't made clearer at the time of your order. We’ve sent these with many motorbike plate orders, and no other customers have reported issues, but I completely understand your frustration.
Thank you again for your feedback, and I apologise for not meeting your expectations.
DO NOT USE
DO NOT USE:
Place an order with next-day delivery. Had to provide my ID and V5C—done this, and the order was dispatched the same day with next-day delivery. I am still waiting for my plates to be delivered. Tried to email the contact email address provided, but the email bounced back.
Do not use this site, scam.
28 March 2025
Unprompted review
Reply from Number Plates Next Day
Hi,
We believe this review is unfair as we received your email just an hour before you posted it, meaning you hadn’t even given us a chance to respond. However, we did respond promptly, explaining the situation and providing you with a full refund.
We apologise for any inconvenience caused, and we assure you that your concern has been addressed. Thank you for your understanding.
Number plates NOT next day
I made the error of not checking trust pilot before I ordered. I needed plates for my car ASAP, promised next day delivery and that did not happen, did not reply to emails and no telephone contact number.
I also ordered a fixing kit and this was missing but could not be bothered with the hassle of trying to contact them. AVOID if you actually want a number plate next day. If I could give 0 stars i would. I have read lots of their replies blaming couriers and everyone else for their poor service but it was not despatched until the day it was due to be delivered.
26 March 2025
Unprompted review
Reply from Number Plates Next Day
Hi,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your frustration with the delay and missing fixing kit. We can assure you that we strive to dispatch all orders promptly, but there were unfortunately some delays outside of our control. We do rely on our couriers to meet delivery times, but we take full responsibility for the missing fixing kit and any inconvenience caused.
We’re sorry to hear that you found it difficult to contact us and that your emails went unanswered. We will work to improve our communication moving forward.
If you’d like to discuss this further or need assistance with your order, please don’t hesitate to reach out.
Poor Customer Service
Plates received weren’t as ordered. Radio silence when tried to contact to resolve.
13 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your feedback. We’re sorry to hear that the plates you received weren't as ordered, and we apologise for the delay in our response. Our customer service team doesn't operate over weekends, but we’ve now got back to you and are ready to help resolve the issue.
Thank you for understanding.
Illegal service!!!!!
I’ve order my reg plates from this company and these arrived pretty quick but upon an MOT test I’ve been told they are illegal as they don’t have standard marks on the bottom!!! This is absolutely ridiculous!!!
5 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your review, and I understand your concerns. After reviewing your order, I can see that you selected the Krystal plates, which are show plates only. Our website clearly states that:
Show plates will be made and spaced exactly as requested and are strictly for off-road use. These are not to be used on a vehicle that will be driven on public roads.
We do not advertise or offer Krystal plates as road legal, and when placing your order, you could only select show plate, which indicates that they are not suitable for use on public roads.
Unfortunately, it is the customer's responsibility to ensure they are using road-legal plates, and we cannot offer a refund for plates that were ordered as show plates, as we have adhered to all regulations in the description.
If you require road-legal plates, we would be happy to assist you with a new order.
Next day on time first class survive ……
Next day on time first class survive … really happy thank you guys
19 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind feedback! We're thrilled to hear that your order arrived on time and that you're happy with our service. It’s always our goal to provide a seamless experience, and we're glad to have met your expectations.
If you ever need assistance in the future, please don’t hesitate to reach out. We're always here to help!
Absolutely not next day delivery
My plate fell off when I was working away and I had previously ordered from this company. Initially they were great as I didn’t have my V5 with me so they used my ID from before to place the order so the plate would be at home by the time I drove back the next day.
The plate didn’t arrive for 4.5 days, 4 emails and 3 voicemails later before I received an acknowledgement that blamed the Royal Mail which is their chosen dispatch company. I should have just gone to Halfords the next day and saved myself the hassle of not being able to drive my car.
14 March 2025
Unprompted review
Reply from Number Plates Next Day
I’m really sorry to hear about your frustration with the delivery and experience. I understand how important it is to receive your items on time, and I truly regret that we fell short on this occasion.
As I mentioned in my emails, sometimes the shipping speed is unfortunately out of our control, especially when dealing with third-party services like Royal Mail. However, I did issue a full refund for your shipping costs to help address the inconvenience caused. I understand that this doesn’t completely resolve the situation, but we’re always looking for ways to improve and provide the best service we can.
Please note, I replied to every one of your emails and kept you updated throughout the process. While I couldn't physically speed up the delivery process on my end, I did my best to keep you in the loop and ensure that I was doing everything possible to help during the delay.
I sincerely apologise for the trouble this has caused you and hope that, despite this experience, you may consider us again in the future.
Damaged
Placed the order on Friday 10am and plates didn’t arrive till Tuesday. Not a big deal as I wasn’t in a rush. The yellow one is fine but the white plate arrived with lots of dot marks all over it which can’t be removed as it’s through the plate. The standard isn’t great.
14 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your feedback, and I’m sorry to hear about the issue with the front plate. I’m glad the rear one arrived fine, but I completely understand your frustration with the dot marks on the front plate.
Please reach out to us with photos of the defects, and I’d be happy to arrange a replacement for you.
Looking forward to resolving this for you.
Fantastic service
Fantastic service
Turnaround as promised and great value in price
14 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind words! I'm really glad to hear you’re happy with the service and value. If you need anything else, don’t hesitate to reach out!
Premium service + Quality
Amazing service, came the next day after ordering as promised and the quality is superb! Highly recommend. Thank you!!
14 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for the fantastic review! We're delighted to hear that you’re happy with the service and quality of the plates. Your recommendation means a lot to us!
If you need anything else, don’t hesitate to get in touch!
they was amazing and really good…
they was amazing and really good quality would recommend
10 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for the great feedback! We're thrilled to hear you're happy with the quality of the plates. Your recommendation means a lot to us!
If you need anything in the future, feel free to reach out!
Ordered the number plate at 9.30am for…
Ordered the number plate at 9.30am for Next day delivery. Didn’t get shipped until the following day. Which ment I didn’t receive my plate untill Monday which was 4 days after I ordered it.
All over the website it says, order before 2pm for next day. Not only did I pay for next day delivery I emailed the company and have been completely ignored. Shocking company when you can’t even get your name correct.
6 March 2025
Unprompted review
Reply from Number Plates Next Day
I’m really sorry to hear about your disappointing experience, and I completely understand your frustration. I checked our records and, unfortunately, I didn’t receive your email. However, if you reach out to us directly, we’d be more than happy to look into your case further and offer compensation for the delivery charge to make up for the delay.
Regarding the next-day delivery, I do apologize for the delay in shipping. While our website indicates orders placed before 1pm will be dispatched for next-day delivery, it looks like there was an issue that caused your order to be shipped the following day. Please rest assured we are working to avoid such issues in the future.
Again, I’m really sorry for any inconvenience this has caused, and I truly appreciate your understanding. Please feel free to contact us, and we’ll make sure you are compensated for the delivery charge.
Purchase was perfect 👌
Perfect from the start.
Placed order with no hastles and was delivered next day. 👌
5 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind feedback! We’re thrilled to hear that your experience was smooth and that your order arrived promptly. We always strive to provide the best service, and it’s great to know you were happy with everything.
If you need anything else, don’t hesitate to reach out!
Very Good Service
I just took delivery of a pair of number-plates for my Husbands Birthday as I got him personalised number.
They are very good, very good service
7 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind words! We're thrilled to hear that you are happy with the number plates and the service. We hope your husband enjoys his personalised plates – what a thoughtful birthday gift!
If you need anything else or have any further questions, please don't hesitate to get in touch.
Very Impressive
Very impressed with the company great number plate, good quality and came next day. Thank you so much
4 March 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your wonderful feedback! We're thrilled to hear that you're impressed with the number plate and the fast delivery. It’s always great to know our customers are happy with both the quality of our products and our service.
We truly appreciate your support and look forward to serving you again in the future.
My order came fast and the plates were…
My order came fast and the plates were very high quality
26 February 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your kind words! We're so glad to hear that your order arrived quickly and that you're happy with the quality of the plates. We truly appreciate your feedback and look forward to serving you again!
Reply from Number Plates Next Day
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the product and the delivery speed. We truly appreciate your feedback and look forward to serving you again in the future!
Fantastic service
I couldn't ask for more from my experience with this company, they have been fast, efficient and my plates are perfect. Thank you.
28 February 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that our service was fast and efficient, and that you're happy with your plates. We truly appreciate your feedback and look forward to serving you again in the future!
Fast delivery
Ordered form here and i’m not too sure what all the bad reviews are about because mine got delivered next day as promised in time for my MOT. Can’t fault them.
24 February 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for sharing your positive experience! We’re so glad to hear that your order arrived on time for your MOT and that everything went smoothly. We strive to deliver the best service possible, and your feedback is much appreciated.
If you need anything in the future, don’t hesitate to reach out. We're here to help!
Fast delivery
Fast delivery, great customer service! 10/10 recommend!
26 February 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your fantastic review! We're thrilled to hear you were happy with our fast delivery and customer service. Your recommendation means a lot to us!
If you ever need anything in the future, don’t hesitate to reach out. We're here to help!
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