While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvases, paints, and brushes, often noting that the finished paintings look professional and vibrant. Many people find the painting process enjoyable and relaxing, appreciating the clear numbers and easy-to-follow instructions. The delivery service is frequently described as relatively quick and efficient, with items arriving well-packaged and in good condition. However, some customers also noted issues with their orders. A few people experienced problems with faded or too-small numbers on the canvas, making it difficult to paint. There were also occasional complaints about the quality of the paint, with some reviewers finding it too watery or insufficient in quantity. Additionally, a small number of customers expressed dissatisfaction with personalized orders, citing distorted images, inaccurate colors, or overly simplified designs that did not match the advertised artwork.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the beautiful colors,... See more

Quality

Consumers find quality to be positive, with many praising the exceptional quality of paints, brushes, and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers report relatively quick delivery... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, praising the quality... See more

User experience

Reviewers highlight positive aspects of the user experience, finding it relaxing and easy to work with. Many... See more

Based on these reviews

Rated 5 out of 5 stars

I have been purchasing paintings from this company for the last 3 to 5 years. The quality is really good and I would highly recommend ordering paintings . Deliveery is relatively quick from Chi... See more

Rated 5 out of 5 stars

I’ve done quite a few of these paintings and enjoyed them all. The last one was rather too small and some numbers too small to see so had to give up but overall they are lovely pictures with a massive... See more

Rated 5 out of 5 stars

The finished painting was great, the colors match the picture shown online. It was a great pasttime to unwind after work, and now i have have a nice decoration on my wall too. Very recommendable.

Rated 5 out of 5 stars

My painting turned out amazing, It's unfortunate we can't attach images here, I would gladly share my lovely painting With y'all.

Rated 5 out of 5 stars

Great variety of paint by numbers, maybe the finer brushes need to be stronger as they tend to break off during painting. Otherwise great thanks

Rated 5 out of 5 stars

I just received my painting, and it looks amazing, I love the canvas, the paints quality, I will start painting right away to gift it to my grandmother.

Rated 5 out of 5 stars

I received my painting within a fortnight in good condition. I'm happy with the canvas quality as well, and not to forget the great customer service.

Rated 5 out of 5 stars

I absolutely enjoyed my “Goldfinch and Sunflowers” paint by number kit, the quality is very good even better than what I expected, the canvas is strong, the numbers are clear and the colors are bright... See more

Rated 5 out of 5 stars

I ordered the ‘Paris Couple Paint by Numbers’ for my 12th anniversary with my wife, it just reminds us of our time in Paris, we both painted different numbers and had a fun and relaxing time, it was a... See more

Rated 5 out of 5 stars

Totally recommending the website, I order my kit on Nov, and I just finished it, it turns out great, the paints are smooth the canvas made of linen and the results were outstanding, I will definitely... See more

Rated 5 out of 5 stars

I am retired . I thoroughly enjoy using NumeralPaint. I enjoy painting a few hours at least 5 days a week. Cheaper than therapy🤣🤣!!!! Although shipping seems quite long at times, they alway... See more

Rated 5 out of 5 stars

Now in my later 70’s I have found Paint by numbers an excellent hobby. There appears to be 100’s of pictures to pick from. The website is very simple to use and postal tracking information spot on. P... See more

Rated 5 out of 5 stars

All my paints are amazing. The colors are beautiful with high quality. All my paints have been gifts for my family or friends. They were surprised and very happy.

Rated 5 out of 5 stars

I didn’t think i’d enjoy it, i really loved thé process, and the outcome is fantastic. Thé numbers on thé Canvas are clear, the paint is smooth, and the instructions are easy to follow, anyone can sta... See more

Rated 5 out of 5 stars

Kits are good quality, paints well and looks great when finished. They have really good customer service, they are always polite and willing to help with any problems.

Rated 5 out of 5 stars

I have done maybe 30 paintings from this company. There is so much selection it takes forever to choose one. I like water scenes and birds and can choose those selections. Sometimes the paintings ta... See more

Rated 5 out of 5 stars

I discovered this site a few years ago when recovering from chemo. I’ve done about 20+ so far and find the quality of the can s no paints very good. I’ve given two to our chemist for the vaccination... See more

Rated 5 out of 5 stars

Dear freinds it has been some years that l paint with numbers, my wall is already full, what l really appreciate is one csn order your you proper photo which that transform into paintng by numbers, th... See more

Rated 5 out of 5 stars

Canvas was exactly as ordered. Good design, good paints, good service.

Rated 5 out of 5 stars

Bought the Woman in the Water painting for my daughter's birthday. It arrived in about 12 days, well packaged. The colors are vibrant and the numbered sections are easy to follow. She absolutely loved... See more

Rated 5 out of 5 stars

First time trying paint by numbers and I picked a landscape scene from NumeralPaint. The kit came well packed in about 11 days. Everything was organized nicely numbered pots matching the canvas secti... See more

Rated 5 out of 5 stars

I ordered 3 paint by numbers kits (the floral skull, cowboy skull, and tattoo skull) as a little project for myself. Shipping took about 10 days which I expected. The canvases are good quality and the... See more

Rated 5 out of 5 stars

Shipping was faster than expected arrived in about 10 days to the UK. Everything was well packaged, paints were sealed and nothing leaked. The numbered sections are clear and easy to follow. Great gif... See more

Rated 1 out of 5 stars

I brought a canvas for £25 , I normally get from a different company, the difference is unbelievable. The canvas was creased & poor quality, can bearly see the numbers , paints are loose with differe... See more

Rated 1 out of 5 stars

Order a paint by numbers in Jan 2025 took ages to come then could not see the numbers too faded, been trying to obtain a replacement but keep fobbing me off with different excuses, will never buy from... See more

Rated 2 out of 5 stars

I ordered the Emile Folle portrait kit. Initiall I was hopeful that the skin detail would be good because it has so many divisions. This was not the case. I started with the face, and the colors as... See more

Rated 4 out of 5 stars

Very happy with my first order. The canvas and paints were both great quality and delivery was when expected. I've gone back to order some more and the website has changed. It's really difficult to se... See more

Rated 4 out of 5 stars

I ordered this for a colleague as he'd broken his foot. Although it took some time to arrive and was not what I was expecting, Numeralpaint have since been in contact with me and have rectified the is... See more

Rated 1 out of 5 stars

I ordered a personalised paint-by-numbers from NumeralPaint.com expecting something close to what was advertised on their website. What I received was shockingly poor quality. The image has bee... See more

Rated 4 out of 5 stars

I have completed a few paintings from Numerals’s paint and they have all turned out beautifully!! The dudes on the Numeral paint team are always quick to respond to my questions and are always very... See more

Rated 4 out of 5 stars

I placed two orders on the same day each going to a different address and country, one was sent to my mom’s home in Spain and the other was supposed to arrive here in Morocco.My mom already received h... See more

Rated 4 out of 5 stars

I appreciate the support team, responsive and helpfull. The package arrived in great shape, and within the estimated time. I recommend bigger canvases tho for a better experience! I find the bigger... See more

Rated 1 out of 5 stars

Avoid this company. I have had issues from moment 1. They first never sent me an order confirmation email until I reached out MULTIPLE times over a week and then 3 days after that did they finally con... See more

Rated 1 out of 5 stars

This company is a scam do not use them, the phone numbers don't exist emails bounce back at you. Take the money but no product

Rated 4 out of 5 stars

It was easy to use. The numbers were easy to read on the canvas. Plenty of paint and the brushes that were included worked well.

Rated 4 out of 5 stars

Very relaxing and easy to work with. Take your time; do not rush. Sit back and watch your painting take shape before your very eyes. Started during the lockdown in 2020, and I have continued since. V... See more

Rated 1 out of 5 stars

I paid for a product (paints), but after they said that they couln’t sell it. I asked for the refund and never received!

Rated 4 out of 5 stars

The paint kit arrived with quality paints, decent brushes, a thick printed canvas, and a large paint map that is easy to match to the canvas. The rolled canvas was wrinkle free after a few days und... See more

Rated 4 out of 5 stars

The Autumn at Boston Garden kit is really pretty the fall colors came out great once I got into it. One of the smaller paint pots was a little low on paint but I made it work by mixing carefully. The... See more


Company details

  1. Arts and Crafts Shop
  2. Art Handcraft
  3. Art supply shop
  4. Craft shop
  5. Painting
  6. Paintings store

Information provided by various external sources

Custom paint by number or painting by numbers describes kits having a board on which multiple areas to paint, and each area has a number and a corresponding numbered paint to use. ... In children's activity books, some simple activities are often prese...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

652 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great support

I ordered, a kit from numeralpaint and I was missing a color, so I emailed the support team about the issue, they were fantastic as they have took full responsibility and resent me the missing color. I just finished the painting and it looks great, I will definitely be ordering more paintings for Xmas.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

My painting turned out amazing, It's unfortunate we can't attach images here, I would gladly share my lovely painting With y'all.

20 August 2025
Unprompted review
Rated 2 out of 5 stars

poor color fidelity on the face

I ordered the Emile Folle portrait kit. Initiall I was hopeful that the skin detail would be good because it has so many divisions. This was not the case. I started with the face, and the colors as indicated are very poorly matched to the original artwork. The shadows are too dark, and the eyes are barely discernible. I am somewhat disappointed, but after trying a few producers of these kits, I find it is a constant problem. If are not familar with the artist you may not notice. I am familiar. I do notice

29 July 2025
Unprompted review
Rated 4 out of 5 stars

Very happy with my first order

Very happy with my first order. The canvas and paints were both great quality and delivery was when expected. I've gone back to order some more and the website has changed. It's really difficult to see the paintings without clicking on each individual painting. I wouId love to order some more but l dont have time for that.

19 March 2025
Unprompted review
Rated 4 out of 5 stars

Sorted out my issue - thank you

I ordered this for a colleague as he'd broken his foot. Although it took some time to arrive and was not what I was expecting, Numeralpaint have since been in contact with me and have rectified the issue I had, which I would like to thank them for. So they are reputable and do help when things go wrong .

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Be very wary about using this company

Order a paint by numbers in Jan 2025 took ages to come then could not see the numbers too faded, been trying to obtain a replacement but keep fobbing me off with different excuses, will never buy from them again, what a waste of £34, think it is a scam so beware. Will be contacting Trading Standards.....

24 April 2025
Unprompted review
Rated 1 out of 5 stars

I brought a canvas for £25

I brought a canvas for £25 , I normally get from a different company, the difference is unbelievable. The canvas was creased & poor quality, can bearly see the numbers , paints are loose with different numbers ,you have to do that yourself . I tired to start it but the paint is like water ,doesn't work . Please avoid this company, cheap Chinese imitations & a waste of money

10 March 2025
Unprompted review
Rated 1 out of 5 stars

Order was never delivered

Order was never delivered. I tried to work with them for resolution but they only provided a tracking number that did not exist with the USPS. After that they refused to help. I hope anyone reading this does not order from them. I think they are a scam.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a special for my wife for Christmas. Absolutely superb service. Emails back a forth for a while to get the the request right. Had a delivery today 12 days before Christmas, took a look before wrapping it and it was better than I thought.

13 December 2024
Unprompted review
Rated 2 out of 5 stars

Poor quality

My paint by number canvas came folded and then wrapped around a soft tube. So it had creases that were very difficult to get out, but with ironing and stretching the canvas, its now "acceptable". The paints are partially dried out and more of a gel than an acrylic paint. I have to push the paint on the canvas if that makes sense. Thankfully I do have good quality paints left over from other paint by number projects (from another company) which I will have to use. I will NOT be purchasing from this company again.

24 November 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous company

Horrendous company. They send things from China. Start praying that you get the items once you place your order . Things get lost, and nobody gives answers to the questions you have. DO NOT WASTE YOUR MONEY

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed

First the good points: helpful customer support, good canvas quality, paints with good viscosity. Now the list of the cons:
1. Original order was wrong and took a month to receive correct order.
2. Differently numbers of the paint colors for project were exactly the same so end result of design is terrible.
3. Many parts of the design were not numbered.
4. A reference drawing of the project was not included so identifying what color to apply was nearly impossible. I took pictures to help me out, but still overall the project did not provide the result anticipated. The picture of the finished project does not match the design provided.
This is not my first paint-by-number work and already completed three pictures from a different company so the issue was with this particular design and paint kit.
This design was a walrus.

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Absolute GARBAGE!!

Shame on me for believing that the product I would receive would be the product that was advertised, at such a great price. I ordered a total of three kits and all of them are horrible. I wish we could leave images with our reviews here so I could show prospective customers how awful the product is and how vastly different it is than what is advertised on their website.

The images advertised on their website are high quality, high detail/resolution and gorgeous. The pictures that I got to paint look like a watered down photocopy of this picture with no intricate detail whatsoever, like all the illustration is almost deconstructed, looks incredibly blurry. It's ridiculous.

In some cases it's hard to even make out what the shapes in the image are supposed to be. It's an absolute disgrace. It's false advertising and it's bait and switch. They of course don't allow customers to leave reviews for their products, more than likely because they know their products are garbage. I do intend on leaving this review on every other site I can find to review numeralpaint.com.

Do NOT make the same mistake that I did. Find a higher quality paint by number retailer!

And to numeralpaint.com: either make the product you sell match the listing or make the listing match the product that you sell. It's called truth in advertising, take a lesson in it.

3 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look