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Nuovva Reviews 

830
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting they are well-made and offer excellent value for money. Many people also highlight the efficient delivery service, with items arriving quickly and as expected. Furthermore, the exceptional customer support receives frequent commendation for promptly resolving issues and providing helpful advice, ensuring a smooth overall experience. However, some people mentioned that certain products, particularly frying pans, did not live up to their non-stick claims, with food sticking despite following instructions.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the durability, appearance, and value... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality, durability, and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from Nuovva and, just like the first, I absolutely love it. I initially bought the smaller loaf tin, but as I started baking larger loaves, I decided to purchase the bigge... See more

Company replied

Rated 5 out of 5 stars

These pans are absolutely brilliant, wish we had known about them before and not wasted money on other products. Had a delivery issue which was not their fault and Cherri sorted it out brilliantly.... See more

Company replied

Rated 5 out of 5 stars

Bought the Skillet set, followed all instructions and so far everything has held up brillliantly, fantastic value for brilliant quality. Also bought the carbon and standard knife sets, again amazing... See more

Company replied



Company details

  1. #101 of 136 best companies in Kitchen supply shop
  2. #10 of 11 best companies in Chinaware shop
  3. #60 of 93 best companies in Kitchenware Shop
  4. #168 of 237 best companies in Homewares Shop

About Nuovva

Written by the company

Nuovva Cookware

Welcome to Nuovva

Where great cookware meets everyday cooking joy.

Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.

After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.

Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.

Cookware for Every Kitchen

  • Granite – everyday ease, non-stick convenience
  • Stainless Steel – precision, control and longevity
  • Cast Iron – unmatched heat retention and flavour

Whatever your cooking style, we make cookware designed to elevate it.

With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.

Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.

Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.

Built for Kitchens That Work

Written by the company

Quality You Can See, Performance You Can Trust
Nuovva crafts cookware that combines thoughtful design, lasting functionality and effortless usability. Every pan and pot is engineered for real kitchens and real cooks, whether you’re experimenting with recipes, cooking for family or hosting friends.

Why Choose Nuovva

Real Benefits. Real Cooking Joy.

  • Effortless Cooking: smart design that makes prep and cleanup easier.
  • Healthier Meals: precise heat and non-toxic materials preserve nutrients.
  • Versatile Collections: cookware that adapts to any recipe or kitchen style.
  • Time-Saving Performance: fast, even heating so dishes cook perfectly.
  • Long-Term Value: professional-grade quality without the premium price.

Contact info

Promotion box for Nuovva

Seasonal Sale Continues 🔥

Professional-grade cookware, now half price for a limited time

4.5

Excellent

TrustScore 4.5 out of 5

830 reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(830)

820 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service order arrived in time and…

Great service order arrived in time and I’m very happy with my porches

20 June 2026
Nuovva logo

Reply from Nuovva

Hi Riccardo,

Thank you so much for taking the time to leave us such a wonderful review! 🎉We're thrilled to hear your order arrived on time and that you're happy with your 28cm Stainless Steel Wok ! 🍳✨
Enjoy cooking up some amazing meals, and we hope to see you back again soon! 🍜🍳✨

Best Wishes,
The Nuovva Team

Rated 5 out of 5 stars

From the first capsule this product has…

From the first capsule this product has made my bowel movements so much easier, may I say an excellent product thank you

20 June 2026
Nuovva logo

Reply from Nuovva

Hi John!

Thanks for leaving a review! We're happy to hear you're feeling great, but we wanted to let you know that your purchase with us was actually for our Food Storage Containers!
It looks like this review might have gotten posted on the wrong item, but we really appreciate your kindness and support regardless. Hope you enjoy using your new containers! 🙌

Best Regards,
The Nuovva Team

Rated 2 out of 5 stars

The pan set is beautiful but can’t keep stain free

The pan set is beautiful but keeping them clean, untarnished and unstained is a nightmare… I have followed the cleaning instructions, bought white vinegar, soaked the pans and still not cleaning. Really disappointed.

2 July 2026
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Reply from Nuovva

Hi Soulla,

We're really sorry to hear you've had this experience.
Our team has already reached out to you directly so we can look into this further and find the best way to help. Thank you for bringing this to our attention and for giving us the opportunity to make things right.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Good quality

Very helpful in communication

20 June 2026
Nuovva logo

Reply from Nuovva

Hi Miss Lynn,

Thank you for the incredible feedback! 🚀
We pride ourselves on delivering top-notch, helpful communication, so hearing that we hit the mark for you is the best reward we could ask for.
It is always an absolute pleasure assisting you.
Thank you for being a valued part of our Nuovva community! 🌟

Warmest regards,
The Nuovva Team

Rated 5 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi Reece,

Woohoo! 🙌 Thank you for this fantastic review. Looking gorgeous on the counter and slicing like a dream is the ultimate kitchen combo! 🔪✨
Enjoy every single meal prep adventure! ✨🤩💥

Happy chopping!!
The Nuovva Team

Rated 3 out of 5 stars

Delivery was super… the smaller of the…

Delivery was super… the smaller of the 2 pans is wonderful but the larger one sticks no mater what I do. I followed instructions & continue to do so but it’s still sticking so I’m not happy with the quality of the pan. Not what I was promised. Regards.

30 June 2026
Nuovva logo

Reply from Nuovva

Hi Tracey,

We’re really sorry to hear that your item arrived chipped, that’s not the experience we want for our customers.

Our team has already reached out to you directly, so we can look into this thoroughly and resolve it for you as quickly as possible. We appreciate you bringing it to our attention and giving us the chance to make things right.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Great stainless steel pan

Bought the stainless steel pan. Reasonably priced, arrived quickly and well packaged. One month later and we've had no issues - food isn't sticking, it's easy to wash and keep clean.

29 May 2026
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Reply from Nuovva

Hi Maru,

Cleanups that don't require a workout? That’s exactly what we like to hear! 💪🧼
Thank you for taking the time to leave such a wonderful review. We are so happy your stainless steel frying pan is living up to the hype. Cheers to many more culinary adventures! 🍳🔥

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Did what said on the box.

Quick delivery quality itens.

28 June 2026
Nuovva logo

Reply from Nuovva

Hi Bryan,

Thank you for the review, Bryan! 🌟
Delivering great quality and a smooth experience is what we strive for every time.
Thank you for choosing us. We can't wait to welcome you back for your next order! 😊💙

Kind regards,
The Nuovva Team

Rated 4 out of 5 stars

Only used once as only just bought it .

Only used once as only just bought it .
The bread was very nice made two small loafs
Made more for large wide ovens

26 June 2026
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Reply from Nuovva

Hi Mark,

Thank you for your review.

There's nothing better than a successful first bake! We're delighted to hear your loaves turned out so well, and we hope your DoublePro Bread Loaf Pot becomes a regular part of your baking routine.

We also appreciate you pointing out the size. It's a helpful detail that other home bakers will find useful when deciding if it's the right fit for their kitchen.
Here's to many more fresh, homemade loaves. 😊🥖

Happy baking!
The Nuovva Team

Rated 5 out of 5 stars

Swift delivery, good quality product

The delivery was swift, product as described, excellent quality.

24 June 2026
Nuovva logo

Reply from Nuovva

Hi Robert,

Thank you for your amazing review 🎉✨

We're absolutely thrilled to hear that your 5-Piece Stainless Steel Cookware Set lived up to your expectations! Knowing that you love the quality and found it exactly as described means the world to us.

Happy cooking, and we can't wait to serve you again! 🍳❤️

Best Wishes,
The Nuovva Team

Rated 5 out of 5 stars

Sent quickly

Sent quickly, great quality sauté pan, really heat responsive in the induction and nothing sticking… will be back for more products :)

12 June 2026
Nuovva logo

Reply from Nuovva

Hi Emma,

Thank you for your wonderful review.
We're really pleased to hear your sauté pan arrived quickly and that you're happy with its quality.
It means a lot to know you'll be coming back for more products. We can't wait to help you grow your Nuovva collection!

Happy cooking, and thank you for choosing Nuovva! 💛

Best Wishes,
The Nuovva Team

Rated 5 out of 5 stars

Now I have both shapes - and love them both!

I already had the larger round bread pan which I absolutely love (as it is so easy to clean and helps me bake some great bread), so I decided to get the smaller rectangle one to makes some slightly smaller batard loaves. Very happy with it!

11 June 2026
Nuovva logo

Reply from Nuovva

Hi Stephen,

Thank you so much for your fantastic review! 😊
We're delighted to hear you're enjoying both of your bread pans. It sounds like you've found the perfect combination for baking everything from beautiful round loaves to delicious batards! 🍞
Wishing you many more successful bakes and wonderful homemade loaves!

Thank you for choosing Nuovva! 💛

Happy Baking,
The Nuovva Team

Rated 5 out of 5 stars

Amazing customer service from shianne

Amazing customer service from shianne.very understanding and very prompt to sort my issue out.

26 June 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Karen,

Thank you for your wonderful feedback! 😊
We're delighted to hear that Shianne provided you with such understanding and prompt support. We'll be sure to pass along your kind words they'll mean a lot to her.

We truly appreciate your support and look forward to serving you again!

Best Wishes,
The Nuovva Team

Rated 1 out of 5 stars

Did absolutely nothing nothing

Did absolutely nothing nothing

11 June 2026
Nuovva logo

Reply from Nuovva

Hi Andrea,

Thank you for taking the time to share your feedback. We're sincerely sorry to hear that your experience did not meet your expectations.

Our team has reached out to you directly so we can better understand what happened and work towards the best possible resolution. We appreciate the opportunity to address your concerns and hope to restore your confidence in Nuovva.

Kind regards,
The Nuovva Team

Rated 4 out of 5 stars

Prompt delivery

22 June 2026
Nuovva logo

Reply from Nuovva

Hi James,

Thank you for your review! 😊
Fast delivery is what we aim for, so it’s great to hear we hit the mark for you 💙✨
Enjoy your purchase, and we hope to see you again soon!

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Oh yes my little frying pan is good for…

Oh yes my little frying pan is good for frying sausages bacon and eggs

8 June 2026
Nuovva logo

Reply from Nuovva

Hi Mr Upperton,

That’s fantastic to hear! 😄🍳🔥
We’re so glad your Induction Hob Frying Pan is doing a great job with sausages, bacon, and eggs the perfect breakfast combo! 🥓🍳
Wishing you many more tasty mornings ahead! 💙✨

Happy Cooking
The Nuovva Team

Rated 1 out of 5 stars

My experience ordering Nuovva cookware…

My experience ordering Nuovva cookware was extremely disappointing. My order arrived with missing items, and trying to resolve the issue with customer service was frustrating. Responses were slow, unhelpful, and it felt like no one was taking responsibility for fixing the problem.

I expected much better service, especially when the mistake was not mine. Instead of a quick resolution, I had to spend unnecessary time chasing updates, which made the entire experience stressful.

Unfortunately, based on my experience with missing items and poor customer support, I cannot recommend ordering from Nuovva. I hope the company improves its order fulfilment and customer service so future customers don’t have to go through the same experience.

22 June 2026
Nuovva logo

Reply from Nuovva

Hi Sneha,

Thank you for taking the time to share your experience. We are truly sorry to hear about the issues with your order and the frustration caused by the missing items and the level of customer service you received. This is not the experience we want any of our customers to have.

As requested, we have processed a full refund for your order. We sincerely hope this has helped resolve the matter to your satisfaction.
We have also reached out to you directly regarding this so we can assist you further if needed.

We genuinely appreciate your feedback, as it helps us improve both our order fulfilment and customer support. If there's anything else we can do to help, or if you have any further questions, please don't hesitate to reach out. We hope we'll have the opportunity to provide you with a much better experience in the future.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Great product

20 June 2026
Nuovva logo

Reply from Nuovva

Hi Esther,

Thank you for your review! 😊
We're delighted to hear you're enjoying your product.

We really appreciate your support and hope to see you again soon. 💙

Kind regards,
The Nuovva Team

Rated 1 out of 5 stars

Fmy experience so bad the quality…

From my experience so bad the quality is not the same as provided unfortunately very deceived

20 June 2026
Nuovva logo

Reply from Nuovva

Hi Andromach,

Thank you for taking the time to share your feedback. We're truly sorry to hear that the product didn't meet your expectations and that you were disappointed with the quality.

As requested, we have processed a full refund for your order. We sincerely hope this has helped resolve the matter to your satisfaction.

If there's anything else we can do to help, or if you have any further questions, please don't hesitate to reach out. We truly appreciate your feedback and hope we'll have the opportunity to provide you with a better experience in the future.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Initial delivery issues sorted really…

Initial delivery issues sorted really quickly and items now all here. Thank you

20 June 2026
Nuovva logo

Reply from Nuovva

Hi Simon,

Thank you for your review! 😊
We're really pleased we were able to resolve the delivery issue quickly and get everything to you.

We appreciate your patience and hope you enjoy your items.
Thanks for choosing Nuovva! 💙

Kind regards,
The Nuovva Team

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