Placed order on May 23rd. Contacting the vendor "cannot cancel order, as it has already shipped". Today is July 15th. Really two months? This is a scam. I will contact my credit card c... See more
Company replied
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See what reviewers are saying
These people are rouges, what i ordered for was 15pounds but was charged over 100 for what I never agreed to. Immediately I emailed them to cancel the order, I received response that someone will han... See more
Company replied
I bought this product to hide scratches on our vehicle. We had several different types, from deep scratches to faint hairline ones. I was not expecting miracles on the deep scratches, but I thought fo... See more
Company replied
The product can sell itself, The "Wait a minute" deals are an irritation that I would prefer to do without. Buying 4-5 times the quantity of a product I've never used is a waste of my time and patienc... See more
2.1
Poor
175 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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Scam Website
Pains me to say but this site is a scam. I ordered 3 bottles and never received anything. No tracking info, no product. I tried several times to contact them but either I received a standard reply that “they are in receipt of my email” or no response at all?? They took my money and disappeared? I’d suggest not to do the same. Go to your local auto parts guy and find a similar product
13 May 2026
Unprompted review
Reply from NuraFix
Hello Anthony,
Thank you for your feedback. The experience you described is not at all what we aim for.
We want to clarify that we are a legitimate business. We ship real orders, and we have a clear return and refund policy in place.
We are eager to review your case check the status of your shipment. Now, to make sure that everything goes smoothly, your case has been escalated, and an agent will be in touch shortly to further assist you.
Please keep an eye on your inbox for our follow-up.
Kind regards,
Maya from NuraFix
Crooks
Crooks. Scammers. NEVER deal with this company. Still waiting for my order. It was supposed to be only £12 or so. Checking my bank statements today...price has balanced to £19...have no clue why. Am exploring my options. I am not going to he fleeced like this. Takwana Simbi
13 May 2026
Unprompted review
Reply from NuraFix
Hello there,
Thank you for sharing your experience with us.
For clarity, an order is created only after checkout is completed and payment is confirmed. Any add-ons, including warranties or subscriptions or additional units of the NuraFix, must be explicitly selected and confirmed by the customer before the order is finalized.
We want to learn more about what happened with your NuraFix order. To identify your order, we've sent you a request for additional details.
Best regards,
Maya from NuraFix
Have not received the item yet and will…
Have not received the item yet and will do a review when I use it, however, deceptive sales practices are clear. When you order on line you buy a couple. Then instead of providing the total cost with shipping it takes you to a screen for a few more at a discount. You can't get off that screen at all. I fell for it. Then they tack on a warranty change on each one. You don't know this until you're charged. I like the fact that even when you email them as soon as they notice you they say the order is already shipped. I know that can't be really true.
I will upload you all when I test out the product. Take care all of you.
10 May 2026
Unprompted review
Reply from NuraFix
Hello Robert,
Thank you for the review.
For clarity, all order details are displayed during checkout before payment is completed, including the selected currency, shipping costs, and any optional add-ons.
Our record shows that you contacted us, requesting the warranty charge refunded. Now, to make sure that everything goes smoothly, your case has been escalated, and an agent will be in touch shortly to overlook your case and assist you with a warranty refund.
Please keep an eye on your inbox for our follow-up.
Kind regards,
Maya from NuraFix
Nach nur 5 Minuten kein Storno mehr…Finger weg von diesem Laden
Nach nur 5 Minuten kein Storno mehr möglich. Mehr Artikel auf Bestellung als gewollt. Emails auf Englisch. Finger weg.Falls es ankommt werde ich alles zurückschicken.
Not able to cancel my order, i will send the whole order back if i ever will receive it and i want my money back.
Very friendly support, after a few emails i got my whole money back
4 May 2026
Unprompted review
Reply from NuraFix
UPDATE
Hallo,
vielen Dank für diese Information.
Nach Durchsicht Ihrer Korrespondenz mit unserem Kundenservice stellen wir fest, dass die Angelegenheit inzwischen geklärt wurde.
Sollten Sie weitere Fragen haben, zögern Sie bitte nicht, sich erneut an uns zu wenden.
_________________________
Guten Tag,
vielen Dank für Ihr Feedback.
Zur Klarstellung möchten wir darauf hinweisen, dass der Gesamtbetrag von der während des Bestellvorgangs ausgewählten Produktmenge abhängt. Darüber hinaus ist unser Versandsystem teilweise automatisiert, um sicherzustellen, dass Bestellungen so schnell wie möglich versandt werden. Das bedeutet leider, dass wir nicht mehr eingreifen können, sobald eine Bestellung bereits versandt wurde.
Dennoch möchten wir Ihren Fall gerne prüfen. Da wir Ihre Bestellung anhand dieser Überprüfung allein nicht finden konnten, haben wir Ihnen eine separate Anfrage mit der Bitte um weitere Informationen gesendet.
Bitte schauen Sie in Ihrem E-Mail-Posteingang nach unserer Nachricht, sobald Sie Zeit haben.
Bleiben wir in Kontakt,
Maya von NuraFix
I've used Nurafix before and want the 5…
I've used Nurafix before and want the 5 I ordered as fast as possible.
Thank you,
Donald Marsaw
1 May 2026
Unprompted review
I disliked your attempt to sell…
I disliked your attempt to sell additional products without warning and a final pricing that was greater than advertised for 3 containers. Just hope the product is as good as claimed, or just another scam.
1 May 2026
Unprompted review
Reply from NuraFix
Hello Duff,
Thank you for your feedback.
For clarity, any add-ons must be actively selected and confirmed before the order is finalized. Our system does not add additional units of the product or anything to the order without customer's authorization.
That said, we are eager to review your case. We have sent you a separate request for further information. Please check your inbox!
Let's keep in touch,
Maya from NuraFix
Quick and easy
30 April 2026
Unprompted review
Helpful reading information
It looks like the information I read could help remove the scratches from my vehicle.
29 April 2026
Unprompted review
as another poster said the before and…
as another poster said the before and after photos are clearly manipulated, not only are they the same angle but even the shadows are identical. so when was the product used and how long did it take ? 30 seconds? what a dumb giveaway
29 April 2026
Unprompted review
Reply from NuraFix
Hi Alf,
Thank you for taking the time to share your feedback.
We focus on providing clear and transparent product presentation so customers know what to expect from NuraFix.
Your concern regarding the before and after photos has been recorded and will be reviewed by our team.
If you have additional questions or concerns, please contact support@nurafix.com
Best wishes,
Maya from NuraFix
Easy to order
Easy to order - affordable and hope it does what they claim.
23 April 2026
Unprompted review
Great experience
22 April 2026
Unprompted review
High Hopes
Hoping this product lives up to its advertisement. Just never like that you want to buy something and at the end they keep throwing more stuff at you before you can get your receipt.
22 April 2026
Unprompted review
I haven't bought any but seriously…
I haven't bought any but seriously folks. How is it the before and after photos are all taken from EXACTLY the same spot. Smacks of editing rather than genuine photos and should be a giveaway to all.
23 April 2026
Unprompted review
Reply from NuraFix
Hello Kevin,
We encourage all customers to share their feedback with us, positive or negative, so we can improve. We comply with the platform’s review guidelines, ensuring that all feedback on our profile is authentic and reliable.
We'd be more than happy to answer any of your questions or concerns regarding the product, so please don't hesitate to reach out via support@nurafix.com.
Best wishes,
Maya from NuraFix
I’m hoping this really works on my car
I’m hoping this really works on my car. I just didn’t want the temptation of buying “extras”.
14 April 2026
Unprompted review
I got more for less
I got more for less, and it was quick at checkout. I need it fast 'cause my headlights are so fogged up it's hard to see the road at night. I applied for fast delivery, so let's see how fast it will get here. I'll let you know about my review.
8 April 2026
Unprompted review
I was having problems trying to cancel…
I was having problems trying to cancel an order. Thankfully it got sorted and I now have my refund coming to me.
6 April 2026
Unprompted review
The process was very smooth and quick
The process was very smooth and quick, very pleased,
7 April 2026
Unprompted review
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