Very quick delivery 😀I experienced the calming effects of the device immediately when I used the device for the first time. I have a form of chronic fatigue symdrome. The device helps my body to rem... See more
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Nurosym is the most studied CE-marked non-invasive vagal neuromodulation system in the world.
The Nurosym device sends patented electrical signals to the brain via the vagus nerve, activating specific therapeutic mechanisms that can counter dysregulation in the nervous system and significantly improve health outcomes, as proven by scientific studies.
Nurosym harnesses advanced neuromodulation technology in a sleek and easy-to-use wearable device. Validated by the world’s most elite research institutions in randomised placebo controlled scientific studies.
Written by the company

30-days money back guarantee

4th Floor, 18 St. Cross Street, EC1N 8UN, London, United Kingdom

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I've previously reviewed the product, which I've used for over 6 months now, and find very effective.
However, it's also the after-sales and amazing standard of professional care that I want to highlight today.
The lead to the unit developed a fault, but it was replaced quickly and efficiently with clear communication and no charge.
Wonderful company, highly recommend!

Reply from Nurosym
This device has in the matter days produced a big difference in my life. Progressively over the last 3 weeks I have
Slept better. I wake up energised.
Greatly reduced flight or fight
Felt so much more calm, able to pause and direct my efforts with better focus.
This has only got more apparent once I added morning and evening sessions, which are a ritual in my day.
Nurosym has become a steady aid in my heavy day to day and now I also use it for a quick session if I sense my nervous system is feeling overly tense.
I couldn’t be happier and I am sure progressing in the session scale will further solidify these huge changes in my energy and wellbeing.
Thank you!

Reply from Nurosym
I was kept well informed before and after shipment. The device arrived and I have commenced introductory program. Seems to be working but too early to tell of the real benefits. I'm a great believer in vagus nerve stimulation so am fairly confident my choice of the Nuropod was a good one.

Reply from Nurosym
Can’t review the product yet as I have needed a new earpiece. However the staff dealing with my enquiry have been very helpful and they extended my trial period to allow me time to properly use the device.

Reply from Nurosym
Very difficult to keep sensor on the ear.
Works for a few minutes and then need to increase the charge,

Reply from Nurosym
UPDATE: Nurosym have now resolved the issue
I am prepared to accept that the slow/poor initial response to me was an unfortunate lapse on their part (not helped by 'Nurobot' appearing to be a poor implementation of AI) and they appear genuinely contrite and were more than willing and able to rapidly resolve the issue once they (human beings) had engaged
Nurosym will I trust now work to ensure that they meet their own published standard of responding to issues within a few hours ... and also work to improve the Nurobot whose implementation lets down the customer service standards of the company (AI needs managing and implementing properly if it is to enhance, not detract, from customer service)

Reply from Nurosym

Reply from Nurosym
I am genuinely astonished by the results I’ve experienced with Neurosym. Since using this product, my HRV has improved significantly, and because HRV is one of the most important indicators of overall health, resilience, and well-being, this change has been incredibly meaningful to me.
What stands out most is how clearly Neurosym supports balance and recovery. I feel more regulated, calmer, and better equipped to handle daily stress, and the HRV data reflects exactly how much my nervous system has benefited. Seeing such measurable progress has been both motivating and reassuring.
Neurosym has become a key part of my routine, and I truly believe it has contributed to a noticeable improvement in my overall well-being. For anyone who values objective health metrics and wants to actively support their nervous system, this product is an absolute game changer. I couldn’t be more impressed or grateful for the results.

Reply from Nurosym
I had a comparison with ZenoWell and tested it against Nurosym. Th Nurosym looks like the cheapest Alibaba product. Uncomfortable and hurting even without stimulation turned on. ZenoWell did better in every respect despite costing half the price. Return process takes me already 1 week and after 3 emails I still didn’t get the return address. Not there yet to call it a scam, but their on the track.

Reply from Nurosym
It only lasted a year before the ear piece went. It’s now cost me another £60 to replace. Really poor given how expensive it was to purchase initially. Would suggest alternatives given the poor build quality.

Reply from Nurosym
The ordering and delivery process went really well, with some good research questions by the company to tailor my experience. Since I have started using the device, I have noticed some significant changes regarding stress, anxiety and overall levels of increased positivity and relaxation. It is now part of my daily protocol. I look forward to deeper and even more significant benefits and positive change over the next few weeks, months and years.

Reply from Nurosym
My experience with customer service was amazing. They followed through and helped me every step of the way. Very respectful and patient. They gave me options and solved my issue. Thank you very much. It was a pleasure working with you. I would give you 10 stars if it were possible!!!

Reply from Nurosym

Reply from Nurosym
I've been using nurosym for ten days. I initially bought it for my constant cough and esophagitis. I'm still coughing but it is less frequent. I'm breathing better. I also have secondary raynaud's. With the use of nurosym there is definitely better blood flow to my extremities

Reply from Nurosym
I’ve trialled this device for about 8 months in total
Disappointing
Underwhelming
Expensive
I contacted customer services twice about the earpiece which is hopeless for small tragus to start with and it was giving me a sharp shock periodically
The response was generic reposition it on your tragus not helpful as all it did was slide off constantly or give me electric shock
They don’t help
They don’t stand by their product it’s a bit of a scammy item really.
It didn’t work and the anxiety for why you buy it for is really preyed upon in their marketing pitch

Reply from Nurosym
Didn't work for me, but Nurosym supported and gave an extension on the free trial. Tried various tips, but I couldn't see an effect. This may be condition/person dependent and there are reviews of people it worked for. So you should absolutely give it a try and if it works for you, great. If not the return is no hassle, I had for 2 months and they refunded me. 5 star for customer service and the trial, but it didnt work for me, hence the 4 star.

Reply from Nurosym
You will need to replace the earpiece biannually.
Its a great device, but sold as a premium product and the earpiece broke after 6 months, they begrudgingly replaced it as a 'gesture of goodwill' after i reminded them about about basic consumer rights and product warranty, but ultimately if you read the reviews you will need to replace the earpiece 1 - 2 times a year for the life of the product.
They make a profit on the earpiece, so I guess its in their interest to not improve the design despite all the reviews and feedback that it is exceptionally unreliable and is one of the two crucial components that are needed for this device to work.
If it keeps breaking they get continued revenue and profit from the same user for the life of the product, thats £60-£120 a year on top of the initial payment from every user. I would bet they account for this in their sale forecasting.
Buyer beware, there are many other products on the market that maybe don't have the same marketing, or product aesthetic, but their design means it likely wont require you to replace a component repeatedly for it to work, its a real shame given the price and the premium product positioning.
Review update : The Customer care team were in touch and have been great, very considerate ans have really tried to make a amends. Product review is the same, but the service has been exceptional, thank you.

Reply from Nurosym
This device makes a real difference. I have been using for over a year and whenever I manage to use it as recommended, twice a day for 30 minutes, I feel better. The reason why it is not a five-star review is the earpiece which I believe still needs some work. However, Nurosym was quick in getting back to me and having it replaced. I just wish the earpiece had the same guarantee as the device (2 years)or at least one year rather than 6 months.

Reply from Nurosym
I have been using Nurosym for a month twice a day and have been feeling very grounded even when dealing with challenging situations. My sleep is deeper and I am dreaming again. Easy to use and great results.

Reply from Nurosym
I love it. I use it everyday. I have an overactive symphatic nervous system. Nurosym really calms me down. Its amazing

Reply from Nurosym
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