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Nurosym Reviews 1,172

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's effectiveness in reducing stress, anxiety, and improving sleep, with many noticing significant positive changes in their overall well-being and health markers. The user experience is often praised for being easy and intuitive, making the device a seamless addition to daily routines. Additionally, the customer service is consistently described as excellent, with prompt, helpful, and supportive responses. However, some customers expressed dissatisfaction with the product's quality, specifically mentioning issues with the earpiece and its cable breaking after a few months of use. There were also occasional reports of slow response times from customer support, and a few individuals did not experience the desired effects from the product, with some even reporting adverse reactions like headaches, nausea, or dizziness.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers found the device to be a "game... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the device easy to use, with some... See more

Quality

People report ambiguous experiences with quality. Many customers praise the product's effectiveness, noting... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick delivery 😀I experienced the calming effects of the device immediately when I used the device for the first time. I have a form of chronic fatigue symdrome. The device helps my body to rem... See more

Company replied

Rated 5 out of 5 stars

Life changing! I am calmer, happier, like the old me. No more palpitations, my heart symptoms have improved. After 15 years of waking up feeling full of dread, thinking this was just how I am, using... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the Nurosym for two weeks now, and I’m genuinely impressed by the results. Within three days, I noticed a clear reduction in my stress levels. The constant feeling of panic and bein... See more

Company replied

Rated 5 out of 5 stars

I bought one other vagus nerve stimulation device from Apollo nuero and they make it impossible to return don’t respond to any emails or call. This company is always checking up on you and making sure... See more

Company replied


Company details

  1. #5 of 7 best companies in Medical technology manufacturer

About Nurosym

Written by the company

Nurosym is the most studied CE-marked non-invasive vagal neuromodulation system in the world.

The Nurosym device sends patented electrical signals to the brain via the vagus nerve, activating specific therapeutic mechanisms that can counter dysregulation in the nervous system and significantly improve health outcomes, as proven by scientific studies.

Nurosym harnesses advanced neuromodulation technology in a sleek and easy-to-use wearable device. Validated by the world’s most elite research institutions in randomised placebo controlled scientific studies.

Why Trust Nurosym?

Written by the company

Gold standard in scientific research
Nurosym is a certified wearable device, with over $10M deployed in scientific research, 60+ partner research organisations including Harvard, UCLU, 50+ published papers in leading journals covering our exciting and scientifically significant results. This is why Nurosym is the leading non-invasive vagal neuromodulation system used in scientific neuromodulation research and now widely adopted.
Certified wearable device with confirmed safety
Exposing your nervous system and brain to untested electrical currents can put you at risk of a permanent damage to the brainstem and vagal nerve fibres, worsening your symptoms. Never use or suggest using DIY electrical current devices on your nervous system. Ensuring safety and efficacy requires extensive scientific studies that cost millions of dollars. This is why few Neuromodulation devices have been certified by health regulatory bodies as safe and effective. Beware of websites claiming to deliver benefits from uncertified therapies that present online reviews instead of scientific evidence. Carefully verify if a therapy you’re evaluating is registered as a wearable device, which certifies it is safe and effective to use. When considering any health intervention, be sure to evaluate the status of certification, scientific evidence, warnings and seek advice of trusted health care professionals. Nurosym is one of a few registered neuromodulation based wearable devices with safety confirmed by regulatory bodies in EU in Randomised Placebo Controlled Studies. Nurosym has a CE Mark in the EU and has been awarded FDA Non-Significant Risk Designation, which both confirm safety of our device.
Proven target activity
In addition to safety, it is crucial to consider efficacy of various devices. The fact that a device is delivering a safe electrical current is not enough. It also needs to demonstrate that it indeed stimulates the right nerves and activates them. Triggering nerve action potential to fire requires precise waveform, frequency, wavelength and amplitude of electrical signal, as well as a specific stimulation site on the body closest to a particular branch of the vagus nerve. Without scientific data, we cannot know if a device is 1)actually stimulating the right neural pathways 2)not stimulating unintended neural pathway. Nurosym is demonstrated in scientific studies to stimulate the brainstem via the vagus nerve. Our patented waveform that exerts these effects has been developed over 8 years of laborious research with a total cost of over $10M.
Efficacy confirmed in Randomised Placebo Controlled Studies
Many devices on the market claim benefits when combined with other practices such as meditation or breathing, which independently provide benefits such as relaxation, reduced anxious states, mood, stress, sleep. This fact makes it hard to discern whether claimed benefits are due to the device itself or the additional practice. What’s more placebo effect is a strong influencer on benefits of numerous devices. Only randomised placebo controlled scientific studies can demonstrate whether a device benefit is independent of the placebo effect. Make sure to verify quality of evidence provided by the manufacturer. Nurosym has demonstrated benefits independent of other practices in a number of Randomised Placebo Controlled Studies.

Try Neuromodulation Risk-Free for 30 Days

30-days money back guarantee

30-days money back guarantee
If you try Nurosym daily for 30 days and aren’t happy with your results, we’ll send you a full refund of your Nurosym Kit.  No questions asked.  
Given the remarkable results Nurosym has had in scientific studies and with our users around the world, we’re confident in its health-restoring effects. Our goal will always be to restore our collective health - restoring health for as many people as we can and in turn, restoring the health of our planet. If Nurosym doesn’t work for you for any reason, we’re happy to send you a refund. 

This refund period is available 30 days after the date of purchase and expires the following week (37 days after the date of purchase). 
The refund will be issued once we receive your tracking code for the return.

Contact info

Promotion box for Nurosym

€70 for participation in our research.

Limited spots available for remote research

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Wonderful company

I've previously reviewed the product, which I've used for over 6 months now, and find very effective.
However, it's also the after-sales and amazing standard of professional care that I want to highlight today.
The lead to the unit developed a fault, but it was replaced quickly and efficiently with clear communication and no charge.
Wonderful company, highly recommend!

20 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi David,

Thank you for coming back to share this. We’re really glad to hear Nurosym has continued to be effective for you over the past 6 months, and that we were able to support you quickly and smoothly when an issue came up.

Your trust and recommendation truly matter to our team. We’re grateful to have you with us.

All the best,
Parasym

Rated 5 out of 5 stars

A real positive change …

This device has in the matter days produced a big difference in my life. Progressively over the last 3 weeks I have

Slept better. I wake up energised.
Greatly reduced flight or fight
Felt so much more calm, able to pause and direct my efforts with better focus.

This has only got more apparent once I added morning and evening sessions, which are a ritual in my day.

Nurosym has become a steady aid in my heavy day to day and now I also use it for a quick session if I sense my nervous system is feeling overly tense.

I couldn’t be happier and I am sure progressing in the session scale will further solidify these huge changes in my energy and wellbeing.

Thank you!

19 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Vicente,

Thank you so much for sharing this! It’s wonderful to hear how quickly Nurosym has made such a meaningful difference in your sleep, focus, and overall calm. Knowing it’s become a steady part of your daily routine and a tool to support your nervous system is exactly why we do what we do. We’re so glad it’s helping you feel more energized and balanced.

All the best,
Parasym

Rated 4 out of 5 stars

I was kept well informed before and…

I was kept well informed before and after shipment. The device arrived and I have commenced introductory program. Seems to be working but too early to tell of the real benefits. I'm a great believer in vagus nerve stimulation so am fairly confident my choice of the Nuropod was a good one.

16 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Gary,

Thank you for sharing your experience! It’s great to hear that the process, from shipment to getting started, has been smooth and reassuring. While it’s early days, your confidence in vagus nerve stimulation and your thoughtful approach with the Nuropod is really encouraging. We’re excited for you as you continue the program and discover the benefits.

Warmly,
Parasym

Rated 4 out of 5 stars

Great customer experience

Can’t review the product yet as I have needed a new earpiece. However the staff dealing with my enquiry have been very helpful and they extended my trial period to allow me time to properly use the device.

17 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Jamie,

Thank you for the feedback! While you’re still getting set up, we’re really glad to hear our team could support you and make sure you have the time to properly experience Nurosym. We hope once your earpiece arrives, you get to see the full benefits. We’re excited for you to start this next chapter.

Kindly,
Parasym

Rated 2 out of 5 stars

Very difficult to keep sensor on the…

Very difficult to keep sensor on the ear.
Works for a few minutes and then need to increase the charge,

16 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Marcus,

Thank you for letting us know about the issue. We understand how difficult it must be when the earpiece doesn’t stay in place and requires constant adjustment.

The earpiece has a malleable part that you can bend over the ear to allow it to have a better fit.
However, we’ll make sure that someone from our team reaches out to you as soon as possible to help troubleshoot and get it working properly. We truly appreciate your patience while we sort this out.

Kind regards,
Parasym

Rated 1 out of 5 stars

The Nurosym stopped working over the…

UPDATE: Nurosym have now resolved the issue

I am prepared to accept that the slow/poor initial response to me was an unfortunate lapse on their part (not helped by 'Nurobot' appearing to be a poor implementation of AI) and they appear genuinely contrite and were more than willing and able to rapidly resolve the issue once they (human beings) had engaged

Nurosym will I trust now work to ensure that they meet their own published standard of responding to issues within a few hours ... and also work to improve the Nurobot whose implementation lets down the customer service standards of the company (AI needs managing and implementing properly if it is to enhance, not detract, from customer service)

15 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Owain,

We’re really sorry for the frustration the lack of response has caused. We do have a high volume of inquiries at the moment, but please rest assured that we’ll make sure someone reaches out to you personally as soon as possible to get this sorted.

We truly appreciate your patience and for letting us know about this.

Best,
Parasym

Rated 5 out of 5 stars

Caring and proactive

Caring and proactive, willing to help anytime!

15 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Jovita,

Thank you! Your kind words really brighten our day. We’re so grateful to hear that our support has made a difference, and it inspires us to keep doing our best for you.

Warm regards,
Parasym

Rated 5 out of 5 stars

I am genuinely astonished by the…

I am genuinely astonished by the results I’ve experienced with Neurosym. Since using this product, my HRV has improved significantly, and because HRV is one of the most important indicators of overall health, resilience, and well-being, this change has been incredibly meaningful to me.

What stands out most is how clearly Neurosym supports balance and recovery. I feel more regulated, calmer, and better equipped to handle daily stress, and the HRV data reflects exactly how much my nervous system has benefited. Seeing such measurable progress has been both motivating and reassuring.

Neurosym has become a key part of my routine, and I truly believe it has contributed to a noticeable improvement in my overall well-being. For anyone who values objective health metrics and wants to actively support their nervous system, this product is an absolute game changer. I couldn’t be more impressed or grateful for the results.

13 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Franka,

Wow, thank you for sharing this in such detail. It’s genuinely inspiring to hear how Nurosym has had such a tangible impact on your HRV, resilience, and overall sense of balance. Knowing that it’s helping you feel calmer, more regulated, and better equipped to handle daily stress really brings to life the purpose behind what we do.

Thank you for taking the time to share your journey.

All the best,
Parasym

Rated 1 out of 5 stars

Cheap quality, hurts, return process very annoying

I had a comparison with ZenoWell and tested it against Nurosym. Th Nurosym looks like the cheapest Alibaba product. Uncomfortable and hurting even without stimulation turned on. ZenoWell did better in every respect despite costing half the price. Return process takes me already 1 week and after 3 emails I still didn’t get the return address. Not there yet to call it a scam, but their on the track.

13 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Michael,

Thank you for being so honest about your experience, especially having to deal with the return process for a week without a clear resolution.

We’ll make sure that someone from our team reaches out to you very soon to help get this sorted. We truly want to make this right and appreciate you giving us the opportunity to address it.

Best,
Parasym

Rated 2 out of 5 stars

It only lasted a year before the ear…

It only lasted a year before the ear piece went. It’s now cost me another £60 to replace. Really poor given how expensive it was to purchase initially. Would suggest alternatives given the poor build quality.

12 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Richard,

Thank you for sharing your experience, and we’re really sorry that the earpiece failed after a year and that it resulted in additional costs.

As a note, the earpiece is covered under a six-month warranty due to wear and tear, but we’ll make sure that someone from our team reaches out to you to provide support and discuss the best way forward. We have gone ahead and requested your information. Your feedback is very important to us, and we want to help resolve this for you.

Kindly,
Parasym

Rated 5 out of 5 stars

Love my Nurosym

The ordering and delivery process went really well, with some good research questions by the company to tailor my experience. Since I have started using the device, I have noticed some significant changes regarding stress, anxiety and overall levels of increased positivity and relaxation. It is now part of my daily protocol. I look forward to deeper and even more significant benefits and positive change over the next few weeks, months and years.

10 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Brian,

Thank you so much for sharing your experience! We’re thrilled to hear that the ordering process went smoothly and that our questions helped tailor your experience. It’s wonderful to know that you’ve already noticed meaningful improvements in stress, anxiety, and overall positivity and relaxation.

We’re honored that the Nurosym has become a part of your daily routine, and we’re excited for you as you continue to explore its benefits. Your feedback truly inspires us to keep supporting our users in their wellness journeys.

Best,
Parasym

Rated 5 out of 5 stars

My experience with customer service was…

My experience with customer service was amazing. They followed through and helped me every step of the way. Very respectful and patient. They gave me options and solved my issue. Thank you very much. It was a pleasure working with you. I would give you 10 stars if it were possible!!!

8 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Simona,

We’re thrilled to hear that our team could support you every step of the way. Your feedback truly means a lot to us, and it’s wonderful to know your experience was positive. We’re so grateful for your trust and for taking the time to share this. It really made our day!

Warm regards,
Parasym

Rated 2 out of 5 stars

I don't see a real improvement

I don't see a real improvement

6 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Itri,

We totally understand how discouraging it can feel not to see a real improvement yet. Many people notice changes around 4–12 weeks, and everyone’s response is different. We’ve asked for a bit more info from you so we can really understand your situation and help you get the most out of your device. We’re here to support you through this.

Warmly,
Parasym

Rated 5 out of 5 stars

Reduced frequency of coughing, better breathing, improved blood flow to extremities.

I've been using nurosym for ten days. I initially bought it for my constant cough and esophagitis. I'm still coughing but it is less frequent. I'm breathing better. I also have secondary raynaud's. With the use of nurosym there is definitely better blood flow to my extremities

5 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Eirene,

Thank you for sharing your experience. We know how frustrating it can be to deal with a constant cough and Raynaud’s, so we’re really glad to hear that Nurosym is helping you breathe a little easier and improving blood flow. Your feedback means a lot, and we truly hope it continues to bring you relief.

Best,
Parasym

Rated 2 out of 5 stars

I’ve trialled this device for about 8…

I’ve trialled this device for about 8 months in total
Disappointing
Underwhelming
Expensive
I contacted customer services twice about the earpiece which is hopeless for small tragus to start with and it was giving me a sharp shock periodically
The response was generic reposition it on your tragus not helpful as all it did was slide off constantly or give me electric shock
They don’t help
They don’t stand by their product it’s a bit of a scammy item really.
It didn’t work and the anxiety for why you buy it for is really preyed upon in their marketing pitch

31 March 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Laura,

We’re truly sorry for the experience you’ve had. It’s far from what we want for any customer. Thank you for sharing it with us. We’ll reach out to you directly to make this right and ensure you get the support you deserve.

Kind regards,
Parasym

Rated 4 out of 5 stars

Didn't work for me but support was great

Didn't work for me, but Nurosym supported and gave an extension on the free trial. Tried various tips, but I couldn't see an effect. This may be condition/person dependent and there are reviews of people it worked for. So you should absolutely give it a try and if it works for you, great. If not the return is no hassle, I had for 2 months and they refunded me. 5 star for customer service and the trial, but it didnt work for me, hence the 4 star.

3 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Rob,

We’re truly grateful that you gave Nurosym a real try, and we’re sorry it didn’t provide the results you hoped for. We understand that effectiveness can vary from person to person, and we appreciate you exploring different tips and working with us during the extended free trial.

We’re glad the return and refund process was smooth, and we’re thankful for your kind words about our customer service. Even though it didn’t work for you, we genuinely appreciate your fairness in sharing a balanced review.

Kind regards,
Parasym

Rated 3 out of 5 stars

Earpiece issues, but great customer service

You will need to replace the earpiece biannually.

Its a great device, but sold as a premium product and the earpiece broke after 6 months, they begrudgingly replaced it as a 'gesture of goodwill' after i reminded them about about basic consumer rights and product warranty, but ultimately if you read the reviews you will need to replace the earpiece 1 - 2 times a year for the life of the product.

They make a profit on the earpiece, so I guess its in their interest to not improve the design despite all the reviews and feedback that it is exceptionally unreliable and is one of the two crucial components that are needed for this device to work.

If it keeps breaking they get continued revenue and profit from the same user for the life of the product, thats £60-£120 a year on top of the initial payment from every user. I would bet they account for this in their sale forecasting.

Buyer beware, there are many other products on the market that maybe don't have the same marketing, or product aesthetic, but their design means it likely wont require you to replace a component repeatedly for it to work, its a real shame given the price and the premium product positioning.

Review update : The Customer care team were in touch and have been great, very considerate ans have really tried to make a amends. Product review is the same, but the service has been exceptional, thank you.

17 November 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Harriet,

Thank you for sharing your experience. Your feedback is valid, and we truly appreciate you being candid.

The earpiece is designed to be durable, but like any product with moving parts, it naturally experiences wear and tear over time. How long it lasts can vary depending on usage. We have many customers whose earpieces last for years, and we know that isn’t everyone’s experience — but we also know you’ve been handling it with care.

We hear your concerns about the replacement process and the inconvenience it caused. Your feedback is valuable, and we take it seriously as we continue to improve our products and support.

We’ll make sure someone reaches out to you directly to provide the best support possible and help you get the most out of your device. Thank you again for sharing your thoughts — we appreciate the opportunity to make things right and ensure you’re confident using our product.

Best regards,
Parasym

Rated 4 out of 5 stars

This device makes a real difference

This device makes a real difference. I have been using for over a year and whenever I manage to use it as recommended, twice a day for 30 minutes, I feel better. The reason why it is not a five-star review is the earpiece which I believe still needs some work. However, Nurosym was quick in getting back to me and having it replaced. I just wish the earpiece had the same guarantee as the device (2 years)or at least one year rather than 6 months.

2 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Alex,

We truly appreciate your honesty and your continued commitment to using Nurosym over the past year. It’s wonderful to hear that the device has made a real difference when used as recommended.

We completely understand your concern regarding the earpiece and agree that it’s important for all components to meet your expectations. We’re glad we could respond quickly and provide a replacement, and your feedback about extending the earpiece warranty is very valuable. We’ll definitely take it into consideration as we continue improving our products.

Thank you again for your trust, patience, and thoughtful review. It means a lot to us.

Best,
Parasym

Rated 5 out of 5 stars

Twice a day for optimal regulation

I have been using Nurosym for a month twice a day and have been feeling very grounded even when dealing with challenging situations. My sleep is deeper and I am dreaming again. Easy to use and great results.

1 December 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi there,

We’re truly grateful for your feedback and are thrilled to hear that Nurosym has been helping you feel more grounded, improving your sleep, and even bringing back your dreams.

It means a lot to us that you’re finding it easy to use and seeing such great results. Your support and trust in Nurosym inspire us to keep improving and helping others on their wellness journey.

Warm regards,
Parasym

Rated 5 out of 5 stars

I love it

I love it. I use it everyday. I have an overactive symphatic nervous system. Nurosym really calms me down. Its amazing

29 November 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Nuri,

That’s amazing to hear! We’re so glad Nurosym is helping you feel calmer and more balanced every day. It really means a lot to us to know it’s making a real difference in your life.

Warm regards,
Parasym

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