Nurp Reviews 653

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, often highlighting specific individuals for their exceptional support. The customer service is frequently described as responsive, personalized, and always available, making the overall user experience smooth and easy, especially during onboarding and when addressing questions. However, some people were dissatisfied with the service, particularly regarding the performance of the algorithms and the lack of support when issues arose. These customers reported dissatisfaction with outcomes, concerns regarding algorithm performance, and feeling unsupported after initial setup, despite paying for premium services.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers highlight the ease of use, with... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence. While some reviewers reported positive... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the exceptional service, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nurp has been great to work with so far (since 9/2025). Their products work and they seem to very vigilant in continuously improving them. When issues arise, they also make good decisions that are cus... See more

Company replied

Rated 4 out of 5 stars

NURP continues to innovate. I've been using NURP's services for about 2 years now and there have been some ups and downs in the market. They have always worked hard to innovate to meet the challen... See more

Company replied

Rated 5 out of 5 stars

Jordan has been my support connection to NURP for over 2 years now and never disappoints. Whether I call or email, his replies are prompt and on point. Early on, a few times he had to step in to fix... See more

Company replied

Rated 5 out of 5 stars

The NURP team has been wonderful to work with. This is a new financial tool that I can visualize but not totally grasp. NURP's representatives helped through the entire process. It's been successfully... See more

Company replied


Company details

  1. Software company

Written by the company

Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision. We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve. Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.


Contact info

3.9

Great

TrustScore 4 out of 5

653 reviews

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Rated 5 out of 5 stars

Argos is running great

Argos has been able to handle the chaos in the market extremely well. While not always positive days it corrects and makes up any losing days and make it positive. There is less management then with the other algorithms. Enjoy the team that constantly updates and improves the BOTs.

24 April 2025
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Reply from Nurp

Hello Anthony! We appreciate your feedback and are glad to hear that you've been satisfied with our performance during these challenging times. We strive to provide a reliable and efficient service, and we're committed to continuous improvement.

Rated 5 out of 5 stars

Argos continues to earn my trust…

Argos continues to earn my trust as it adapts to changing markets. The number of trades it performs with successful results is unbelievable. I’ll take 70% wins all day long. Thank you Nurp team and thank you Argos!

24 April 2025
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Reply from Nurp

Hello Greg! Thanks for your review and we are happy you are enjoying the returns!

Rated 5 out of 5 stars

Great results in a tough market

Easy to use, and yields have been phenomenal. I have been running for a short time, started immediately prior to the financial volatility. Despite the volatility, I'm hitting >10% for the month.

24 April 2025
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Reply from Nurp

Thank you for your kind review! We're thrilled to hear you're finding our platform easy to use and that you're seeing positive results. We understand the current market volatility can be challenging, and we're glad our platform is helping you navigate it.

Rated 5 out of 5 stars

Great Customer Service

I feel that my customer service rep Alex really cares about his clients. I have always had prompt responses to any needs or questions. This company is run well.

16 April 2025
Unprompted review
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Reply from Nurp

Hello Giles! Alex is the best. Thank you for the review.

Rated 1 out of 5 stars

This company really really sucks bad

This company really really sucks bad. DO NOT BUY INTO IT. I have been trying almost 2 yrs now to get a refund I'm out $20,000 for the software and not to mention all the monthly fees on top of what they tell you you should be making. I was told keep adding more money you will make greater return. Their service is absolutely the worst I have ever seen. NO I'm not a competitor I am a real person that got taken by slick sales person promising something that does not even come close. Jay Trevorrow 973-886-3020

15 April 2025
Unprompted review
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Reply from Nurp

We understand your frustration and apologize for the difficulties you've experienced. We value your feedback and take all customer concerns seriously. We are committed to providing excellent service and will investigate your situation further.

Rated 1 out of 5 stars

I was a sucker to buy their program

I was a sucker to buy their program. The salespeople at Nurp are very slick and actually do a good job selling the product.
However, in July of 2024, myself and many others saw our accounts get completely wiped out in one night.
I had actually followed directions and turned off some volatile pairs as recommended by Nurp, but that did not help.
I asked for refund of the fee. They said no outside of the parameters of the agreement. The interesting thing is that the "black swan" event that wiped most people out occurred about 2 weeks after my 60 day trial run. Nevertheless, Nurp has refused multiple requests to refund the fee I paid to utilize the program.
Nurp will undoubtedly respond to my review and say something about not following directions, yada, yada yada. But what they can never deny is that their Fed Bot that they designed and administered wiped out many accounts in July of 2024. Completely wiped out.

8 July 2024
Unprompted review
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Reply from Nurp

We understand your frustration and disappointment with the recent events. We appreciate you taking the time to share your experience. We are committed to providing our users with a reliable and secure platform.

We understand that the unexpected market fluctuations in July 2024 impacted many users, including yourself. We strive to provide our users with the tools and resources to navigate market volatility, but we recognize that these events can be unpredictable. We are constantly evaluating and improving our platform to mitigate risks and enhance user experience.

Rated 1 out of 5 stars

I would avoid Nurp

I started investing with Nurp about a year ago. they enticed me to join with a special monthly rate that was supposed to cover all new algorithms, but as soon as they released the new algo they wouldn't hold to the agreement. the Fed algo had a huge drawdown last year and hasn't made any money since. they definitely over state what you're going to make. in the year i have been with them my best month was 5% gain my worst month was 60% loss. Not great if your looking to expand your portfolio.

7 April 2025
Unprompted review
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Reply from Nurp

We understand your frustration with the recent performance of the Fed algorithm and the discrepancy between the initial agreement and the actual results. It's important to us that our clients have a clear understanding of the potential risks and rewards associated with investing. We strive to provide transparent and accurate information about our services. We appreciate your feedback and will take it into consideration as we continue to improve our offerings.

Rated 3 out of 5 stars

Works well in ranging markets but not…

Works well in ranging markets but not in trending and highly volatile markets. They are changing their platforms to adapt to current volatility. Fees are high, especially after buying into their algos and then having them change their platform to copy trading.

7 April 2025
Unprompted review
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Reply from Nurp

We appreciate you taking the time to share your feedback. We understand your concerns about the platform's performance in volatile markets and the changes to our algorithms. We are committed to providing our users with the best possible trading experience and are constantly working to improve our platform and services. We value your input and will take it into consideration as we continue to develop our platform.

Rated 3 out of 5 stars

It is my opinion that there is value in…

It is my opinion that there is value in algorithmic trading but to have it work successfully you need to have a significant amount of money (minimum 120-150k which is significant to me), and you need guidance for the big draw down events. I tried to make this work for me with a maximum of about $70k and after one year I am leaving having lost money (when you consider the BOT purchase and the monthly payments). When I started with NURP there seemed to be little emphasis put on the fact that you could lose ALL your money, as if it wasn't really possible, and so I didn't even know how to prepare for the big drawdown events that I went through. They have training material, but it doesn't come close to adequately preparing you for when it actually happens. I think having a minimum of $120K-$150K available to use and maybe only deploy 80k with the rest used for the big draw down events is what's needed and also, keep your setting conservative and pay attention to what's going on. Learn how to navigate the BOT you are using. I started to feel pretty comfortable with the FED so when I experienced the big drawdown event the second time I was more prepared, and it was a lot easier to manage through manual intervention. Be careful. It's very dangerous but through guidance and enough backup capital I feel it can be very profitable. But be careful

4 April 2025
Unprompted review
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Reply from Nurp

We appreciate you taking the time to share your experience with our platform. We understand your frustration with the potential for significant drawdowns in algorithmic trading, and we acknowledge that this risk is not always adequately emphasized. We strive to provide comprehensive training materials, but we recognize that the real-world experience of a drawdown event can be challenging to fully prepare for.

We value your feedback and will consider how we can improve our communication regarding the potential risks involved in algorithmic trading. We encourage you to reach out to our support team if you have any further questions or concerns.

Rated 2 out of 5 stars

Not as Advertised

Overall this trading program is not as advertised. For starters, their sales people will sell you on higher monthly returns and less oversight than what is reality. They often mentioned 8% - 10% monthly returns while being 95% hands-off (set to their recommended settings). This was never the case, it ended up being closer to 3% - 4% returns with constant anxiety because the bot continuously went into high drawdown. Their monthly fees also are not justified for smaller account sizes. Charging $197 a month on a smaller account that only generates $400 in returns each month is absurd. Their fee structure doesn't make sense unless you're working with a large account (250k+) in my opinion. I will say, I could live with the lower-than-advertised monthly returns because 3% a month over a year is still a great return (not including fees). However the fact that these bots could literally take your account to $0 any given week if you are not paying close attention is alarming.
- I do not recommend this to those without forex trading experience
- I do not recommend this to those without the means to fund a large account (at least 100k)

2 April 2025
Unprompted review
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Reply from Nurp

We appreciate you taking the time to share your experience. We understand your disappointment with the performance of the trading program and the discrepancy between the advertised returns and your actual results. We also acknowledge your concern about the potential for significant drawdowns and the fee structure for smaller accounts. We strive to provide our clients with transparent and accurate information, and we will take your feedback into consideration as we continue to improve our offerings.

Rated 2 out of 5 stars

If it’s true algorithmic trading then…

If it’s true algorithmic trading then the program should be to see market volatility and able to execute on those parameters and reverse itself if conditions are not met However, Nurp’s algo incorporates a martingale strategy works in the premise that the market will reverse itself and increases positions to hedge on its losses when it does. So it supposed to lose money until it reverses. Everything that goes down does eventually go up but we really don’t know when it will nor does NURP! They are telling all their clients that it’s their fault that they did not use a stop loss function! They never advised folks to do so when signing up! And even if they did, the. what is the point of paying so much money for an algo that you have to monitor so closely and learn to adjust settings whenever there’s is volatility. I bought into it when they had a track record and it was blown overnight. It’s making me very upset that they do not own up to it and are still pushing their lies and selling their junk with their online scrubbers constantly covering up the truth on online forums. It’s unconscionable and outright deceitful. Just let Nurp die before it hurts more people.

10 March 2025
Unprompted review
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Reply from Nurp

We understand your frustration and disappointment with the recent performance of the program. We appreciate you taking the time to share your experience and concerns. It's important to us that our clients feel heard and understood.

We recognize that the current market conditions have been challenging, and we are committed to providing our clients with the best possible support and resources. We are always striving to improve our services and address any concerns that our clients may have.

Rated 1 out of 5 stars

Incredibly flawed program! Don't do it!

Now that I am doing my taxes. I am reliving the summer nightmare when the black swan event happened. But other currency pairs were affected as well with their other algos. DAlio, Yellen, Fed. They all went awry. I had been in the program under a year and saw some gains but usually in 3% 4% range. I thought I had vetted the program by verifying what was purported on Myfxbook. There were numerous models but only one is left for public viewing. The program had a good run for a few years but troubles followed with huge drawdowns and the help desk was unable to advise a safe retreat. No they have stop losses, I'm sure but no one was advised to use it back then. Many people lost their life savings. Many reviews here removed in exchange for getting their fees refunded.

5 August 2024
Unprompted review
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Reply from Nurp

This is your 2nd review this month. I have requested you submit additional information to ensure this review is coming from a genuine client. Nurp takes all feedback seriously. Once we receive and verify your information, the team will look over your account and reach out to go over any issues. Thank you!

Rated 1 out of 5 stars

Nurp has shoddy business practices

Nurp has shoddy business practices. They rebranded their whole company after I'd signed up and never sent an email or any other kind of notification to their customers to notify them about what had changed. My customer service rep disappeared and seemingly was replaced without any kind of notification. Their members area UI is not very functional. When I requested a cancelation after their bot blew my account, I didn't hear back from the company and I was billed for the next month of service. I definitely do not recommend doing business with this company.

Update: Since they've auto replied to my review the same as they do to every other review, I'd also like to add that after they finally got back with me about canceling my subscription and issuing a refund.....they issued me a refund for an incorrect much smaller amount. I don't know who is running this company, but it appears as if they've never taken the time to learn ethics.

6 March 2025
Unprompted review
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Reply from Nurp

This review is yet another baseless attempt to discredit our platform while conveniently promoting a competitor. Trading inherently involves both wins and losses, and performance depends on market conditions, risk settings, and proper use of our software.

Nurp provides powerful tools that thousands of traders rely on, with transparency at the core of what we do. We encourage those interested to explore verified results and connect with real users instead of relying on misleading claims designed to steer people elsewhere.

— The Nurp Team

Rated 1 out of 5 stars

Using Nurp's bots will wipe you out…

Using Nurp's bots will wipe you out about twice a year, they resell bots that are not sophisticated and they don't seem to have developers that can pivot quickly to accommodate for market conditions. Every time there's market volatility and I lost money, they just say "well, its market volatility" Basically its like you buy a car without brakes or steering wheel, and when you crash, they tell you "the road had a turn" Their setup is very bad, and their marketing is deceptive. On their circle community they only allow people to post positive wins, and they post things like "I made 35% this month" but if you even remotely follow their recommendations you will make 1%-2% a month and still get wiped out.

11 March 2025
Unprompted review
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Reply from Nurp

This review is yet another baseless attempt to discredit our platform while conveniently promoting a competitor. Trading inherently involves both wins and losses, and performance depends on market conditions, risk settings, and proper use of our software.

Nurp provides powerful tools that thousands of traders rely on, with transparency at the core of what we do. We encourage those interested to explore verified results and connect with real users instead of relying on misleading claims designed to steer people elsewhere.

— The Nurp Team

Rated 1 out of 5 stars

aquelle.blog did myRefynd

5 March 2025
Unprompted review
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Reply from Nurp

This review is yet another baseless attempt to discredit our platform while conveniently promoting a competitor. Trading inherently involves both wins and losses, and performance depends on market conditions, risk settings, and proper use of our software.

Nurp provides powerful tools that thousands of traders rely on, with transparency at the core of what we do. We encourage those interested to explore verified results and connect with real users instead of relying on misleading claims designed to steer people elsewhere.

— The Nurp Team

Rated 5 out of 5 stars

Well run, brilliant company

I've been using their new Intelligent trader for sometime and the results are absolutely incredible. Profit factor of almost 2.8, 62% win rate.

The software itself automatically calculates the lot size to take per trade based on your account size and dynamically adjusts. BIG game changer for the algo space. Absolutely brilliant.

It is kind of bonkers to watch this thing in action - It holds 70-100 open trades at a time and manages them flawlessly. The trade expectancy per trade is only $3.25 but there are so many going on at once that you make sizeable returns.

The staff is the real gem here, they are very knowledgeable and friendly. This is very professionally run and I can only hope my business can replicate 10% of their level of service.

20 February 2025
Unprompted review
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Reply from Nurp

The Nurp Team appreciates your positive review. We hope you continue to have a wonderful experience using our systems!

Rated 5 out of 5 stars

Nurp is a good company

Nurp is a very reliable company and since I started with the Intelligent trader software, it has made everything pretty much hands off. The Fed works great. I am very satisfied.

21 February 2025
Unprompted review
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Reply from Nurp

Tom, thank you for leaving this positive review. Wishing you continued success using our products.

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