NUTBAGS GROOMING Reviews 

378
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Shocking ordered 3 weeks ago. No contact….. tracking doesn’t work and they won’t answer any emails I’ve sent . Avoid at all cost… but I get loads of spam emails offering discount daily

Rated 1 out of 5 stars

DON'T BUY ANYTHING FROM THIS COMPANY, THERE IS ZERO CUSTOMER SUPPORT FOR WARRANTY ISSUES. I have sent dozens of messages and emails, completely ignored.

Rated 5 out of 5 stars

Excellent company. Brilliant product. Outstanding customer support. My shaver became faulty I got in touch and Zoe sorted everything out without any issue. Very helpful extremely nice person. Quick re... See more

Rated 5 out of 5 stars

Excellent company, purchased 2.0 groomer for my son in Dec 23. Became faulty last week. Contacted them, best customer service I have ever had. Dealt with promptly and replacement received quickly. I w... See more

Company details

  1. Health and beauty shop
  2. Toiletries Shop

Written by the company

Nutbags Grooming was founded with the mission of making your life easier when it comes to male grooming. As men ourselves we understand trimming the nuts is a tough task!


Contact info

2.8

Average

TrustScore 3 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(378)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Is Nutbags a Scam

Placed an order with this place on the 19/07/24
Have not received any order conformation or shipping details
Have tried several times to contact them through their so called 24/7 customer service and have yet to receive a response

30 July 2024
Unprompted review
Rated 3 out of 5 stars

I purchased the Nutbag trimmer and nose…

I purchased the Nutbag trimmer and nose n ear trimmer combo. The nutbag trimmer will nick you even when trying to be careful but did do a pretty good job. The ear n nose trimmer is just garbage, useless as tits on a bull , I can see why they offer this as a combo. Didn’t even think about returning the ear n nose trimmer, I had more enjoyment in throwing into the bin.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

To follow up from my previous review

To follow up from my previous review, I finally got a reply from customer services and was offered either a replacement or a refund. I thought fantastic, finally!
I opted for a refund, however the refund has never materialised and it was offered on the 1/3/2024
The company is a complete con and to make matters worse, I’ve been informed by Trust Pilot that they are now trying to have my review taken down!

1 March 2024
Unprompted review
Rated 2 out of 5 stars

Took 12 days to arrive

Took 12 days to arrive. I thought it would be sent from UK seeing as it was a .co.uk website but it comes from Germany.
Because its an imported delivery it gets an import lable on the parcel that says in Capitals "NUTBAG GROOMER"
My package was left with my neighbour so she now knows I shave my nuts.
I havnt used it yet but first impressions of the experiance are not good.

5 February 2024
Unprompted review
Rated 3 out of 5 stars

Virgin user and I bleed

Guys I tried the trimmer for the first time and I nicked my nut sack and bleed everywhere. I am going to assume that I didn't pull my sack taught enough even tho I thought I did and by all reports I shouldn't cut myself.
As a virgin user the little info slip that came in the box didn't give me alot of info.
Maybe a cartoon tutorial on your website on how to do it safely may be helpful. I did use the adjustable comb to trim up first and that worked great. I am building up the courage to try again.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Get it now!

Best product I've used to keep everything near and tidy. No nicks or cuts. Fast efficient. Could ask for better.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Responded quickly and even sent me a free replacement (I had the old one and new blades didn't fit so they sent me the 2.0)

19 January 2024
Unprompted review
Rated 2 out of 5 stars

4th time using it I knicked the…

4th time using it I knicked the underside of my shaft. Haven’t done that in a long time whilst shaving. Guessing I was a little to overconfident in the abilities of this groomer.

11 January 2024
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Jamie,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

worse company to deal with.

worse company to deal with.
I emailed you guys several times about the missing power cable for my trimmer, after sending the email you guys finally replied.
they ended up sending me a whole new trimmer but still didn't have the power cable in it, I emailed again and explained it to them again. they then sent out another trimmer to me.
After receiving my 3rd trimmer and still with no power cable I was shocked as to how they could get this wrong so many times.
I sent them 1 more email.
surprise surprise I recieved the 4th trimmer in the mail.

After haveing 4 useless trimmers I thought that was enough so I told them to send me a refund and I will go elsewhere.

It looks as tho they don't take there customers serious at all and have very bad customer service, on the positive side I did score 4 trimmers for free.

15 December 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Paul,

Thanks for leaving a review, although we are disappointed to read about your experience!

All groomers are supplied with a USB charging cable. However, as discussed via email, you must use your wallplug for the device.

If you need any more help please let us know - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

Cuts more skin than pubes

Been shaving the sacred garden for well over a decade with clippers. These are the only ones I've ever used that the nick the rooster and plums consistently. Bad enough that I'll probably just buy something else.

Regarding the actual quality of the unit, seems to be build well but something bad is going on at the sharp end.

16 December 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Ben,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 4 out of 5 stars

Nice product

We had some issues with items missing but this has now been resolved

11 December 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Martin,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

We can confirm we have responded to all your emails promptly. If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

Sorry guys - draws blood like any other shaver

Sorry fellas, this is little difference to any other electric shaver. It’s smoother on the back and chest than metal/metal shavers. But put on nuts and it draws blood just like any other shaver. I get quite nervous using if I’m honest, kind of holding off a bit which defeats the purpose.

It’s a tidy piece of kit, quiet and good battery but feel quite conned by what they claimed.

14 December 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Karlito,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 2 out of 5 stars

The groomer nicked my testicle and drew…

The groomer nicked my testicle and drew blood. I thought you claim that this wouldn’t or couldn’t happen. I’m terribly disappointed with your product. I’ve got other shavers that do the same thing. That is why I thought I would try yours. But it is no different to other shavers on the market.

8 December 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Gordon,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

No nicks or cuts 🥹

I was a little sceptical at first, but took the plunge and I'm glad I did. It does everything as claimed and most importantly no nicks or cuts.

5 December 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Les,

Thanks for the kind words! Glad you're enjoying your Groomer!

Josh - Nutbags Grooming Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look