NutriPaw Reviews 

5,740
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,976 reviews, reviewers had a great experience with this company. Customers genuinely love the effectiveness of the natural products, frequently noting visible improvements in their pets' teeth condition, calming behavior, and overall mobility during daily walks. Consumers also consistently praise the fast delivery times and how exceptionally easy it is to place new orders smoothly through the official website. However, some customers also noted frustration with the automatic subscription system, finding it quite confusing and difficult to manage or cancel recurring orders. A few people additionally mentioned that certain items did not work as expected or unfortunately caused minor stomach issues for their furry companions.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it works effectively to improve their pets'... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with how effectively the... See more

Subscription

Clients share ambiguous opinions on subscription options, as some consumers appreciate automatic deliveries... See more

Order

Customers consistently note mixed experiences with order processes, as many reviewers report that initial... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast shipping times and great overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product which I am using to break down tartar on my dog’s teeth seems to be working . I have only been using it for approximately 40 days, so far, but I have noticed that he has fresher breath and... See more

Company replied

Rated 5 out of 5 stars

It actually works! The dental drops didn't but she likes the taste of the powder on her food and after 6 weeks the plaque on her back teeth has already reduced by 75%. My insurers won't cover dental... See more

Rated 5 out of 5 stars

A simple and straightforward approach to business. Easy to order from. Great delivery. Plus my dogs love the products. The dental powder has greatly improved their oral hygiene. I'm still evaluating... See more

Rated 5 out of 5 stars

Reasonably priced. Good delivery time and the prebiotic seem to blo0dy work. Our dog has 2 per day crumbled into her food. After 3 days I began to notice a difference. It's been~3 weeks now and it... See more


Company details

  1. Pet shop

Written by the company

NutriPaw helps pets live happy, healthy lives through natural herbal supplements made as tasty, irresistible treats. NutriPaw has developed natural supplements to support some of the most common areas that dogs need help with, including stress, fear, itching, scratching, joint flexibility and strength and aging. Made with only the highest quality and best tasting ingredients these treats will help you take the complexity out of keeping your dog healthy.


Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(5,740)

3,073 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a welcome call from Stefa this…

I had a welcome call from Stefa this morning which was a nice surprise . But as I have only just started the Nutripaw powder I was unable to give an opinion on it yet . But hopefully it works as well as it says it does 👍

25 September 2026
Unprompted review
Rated 5 out of 5 stars

I think it’s helping!

I do believe that NutriPaw Hip and Joint Treats has made a difference to my 14 year old Vizsla! Been on them for a month or so. Happily jumps in and out of her favourite chair and limping greatly reduced. Had a chat with Ann from NutriPaw yesterday and she is lovely, totally gets it being a dog owner.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Works wonders on my Springer

I bought the pre, pro and post biotic chews for my Springer Sammy. She has had pinky red stained fur under her chin and on her feet since she was a puppy. I always thought it was normal until I saw an ad for a rival product. I bought a supply of them and tried her on them for a couple of weeks but they upset her tummy (they had Pork in them) so I had to stop giving them to her.
I then discovered NutriPaw. She has been on these for a while now and she loves them. No upset tummy (always a bonus) and her fur has started to lose the ‘stain’. Her tummy has settled well also. So pleased with this product.

25 September 2026
Unprompted review
Rated 1 out of 5 stars

Getting tied into a subscription and…

Getting tied into a subscription and taking money from people’s bank the product is used in such small amounts that every month is not appropriate to reorder automatically anyway . I’ve been ripped off. Y this company

24 September 2026
Unprompted review
NutriPaw logo

Reply from NutriPaw

Hi Diane,

We are sorry to hear that you had not intentionally signed up for Repeatcare when you purchased with us. We do highlight on the product page and during checkout that the order is a subscription order that comes with a discount and free gift.

We also send you an email to welcome you to signing up for Repeatcare and also reminder emails before your order is due, to allow you to make any changes you may need.

Consistency is key when using our products, so a subscription is a great way to help you support your pet’s wellbeing, while also purchasing the products at a lower price, saving you money each time. Plus, your subscription is fully customizable—pause, edit, or cancel anytime.

You also receive free gifts, or extra discounts with every single order, including additional care products.

We have requested some information so that we can contact you directly, to offer assistance.

Kind regards,
Katie
Nutri Paw

Rated 5 out of 5 stars

My orders come regular and treats are…

My orders come regular and treats are helping my show dogs with journeys and stress at shows

25 September 2026
Unprompted review
NutriPaw logo

Reply from NutriPaw

Hi Robin,

Thank you for your review!

It is fab to hear that our treats are helping your show dogs with journeys at the stress at shows 🐶

Kind regards,
Katie
Nutri Paw

Rated 1 out of 5 stars

O…dear NutriPaw.So very,very paw…get…

O…dear NutriPaw.So very,very paw…get it?
Think long and hard before you place an order with this company.I have no comment to make on the product…a month in and I see no change in behaviour but as their site repeatedly states,it may take up to 3 months.
My issue is with the initial ordering.There is no clear/explicit information that you are entering into a subscription…clearly so well hidden that there are numerous references on this review site that people have been signed up to a subscription without realising.
On their site they inform you of a delivery being due which you can cancel.
This morning I received an email from Nutripaw at 05:05 informing me my order would be sent?? At 05:06 payment was taken from my account!! That’s when I found out I had a subscription.Smoke..mirrors…sharp practice.Its telling,that there are so many reviews on this site reflecting the same experience…
Further to the response below from NutriPaw.If they took the time to read my review rather than a platitude of words it might have felt more appropriate.Fortunately I have every email from NutriPaw since my purchase.My order,my receipt and delivery information.Nowhere on these emails does it mention I have a subscription.An email entitled “A little extra surprise for you” from NutriPaw was delivered to my inbox on Thursday.I didn’t read it,why would I.Of course with hindsight I should have because that was the first time communication from them included a suggestion that I would be getting regular monthly deliveries,actually the term subscription wasn’t used at all.
NutriPaw have agreed to refund the cost minus the return postage of the product.Be warned.

25 September 2026
Unprompted review
NutriPaw logo

Reply from NutriPaw

Hi,

We are sorry to hear that our product did not work for your pet. We can understand your disappointment as you have tried to help your furry friend but have not yet seen any results.

Consistency is key when using our products, this gives the product the best chance of supporting your pet’s overall wellbeing.

After just 2-3 months of consistent use, 94% of NutriPaw customers report visible health improvements in their pets, especially in ear health and overall well-being.

We do highlight on the product page and during checkout that the order is a subscription order that comes with a discount and free gift.

We also send you an email to welcome you to signing up for Repeatcare and also reminder emails before your order is due, to allow you to make any changes you may need.

We have requested some information so we can contact you directly, to support you and your pet on their Nutripaw journey.

Kind regards,
Katie
Nutri Paw

Rated 5 out of 5 stars

My little dog is a fussy eater

My little dog is a fussy eater and I find if he has his
nutri-paw powdered teeth cleaner in his food he seems to eat all the food and lick his bowl clean. His teeth are certainly a lot cleaner and whiter as I have been using the seaweed powder and it is working! I have found the communications with nutriPaw to be very encouraging as the owner and staff really do care about customer satisfaction and have a genuine interest on how your four-legged pet is managing! I would also like to thank nutriPaw for the the little surprise packet of dental chews which have been scoffed by my dog! I need to adjust my subscription! I am pleased so far with the results!

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Older Dog Gets a New Mouth!

I found the dental powder as my 9 year old dog had terrible breath and tartar build up. I sceptical at first but I can't believe how well this worked. Combined with some tough chews his teeth look nearly new and his breath is sooooo much better.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

They work!

Very impressed with these calming treats. I was a bit sceptical but thought I’d give them a go. They really work. My dog is a lot calmer, happier, and not so anxious.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Not another fad…

I was worried this would be another fad thing for our dog that I’d found online, but it’s been a year now and even our vet says the dental water is helping every day with fighting plaque and tartar. So… I’d say it’s worth every penny!

24 September 2026
Unprompted review
Rated 5 out of 5 stars

I wholeheartedly recommend Nutripaw!

I have used quite a few product from Nutripaw and currently trying the dental powder. I swapped to this from the dental water as I read the powder helps more with plaque but I must say, I definitely noticed a difference with the whiteness of my greyhounds teeth while using the water. I've been using the power now for around a month and a half and can see some definite movement of the plaque on her teeth so I'm going to stick with it. I'm also now a VIP member - due to how many orders I've made - so now receive 20% off my subscription! So all in all, a very happy customer 😀

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Bought for my daughters Golden…

Bought for my daughters Golden Retriever who is 3 years old who had started to have build up on teeth and breath starting to smell.
Vets said would maybe need deep clean, so tried dental powder to see if this would help first.
Wow, what a difference, within couple of weeks plaque started to come off, 'coffee stick' chew was given to aid the removal of plaque. (Also used goats ears and beef tails as altertive).
Noticeable change in colour of gums not as red.
2 months later almost all the plaque removed, gums nice healthy pink colour and no smelly breath! - win, win
The 2nd tub was for my puppy to keep teeth sparkling as adult teeth just come through, again using with 'coffee stick' to chew.
Yesterday I recommended dental powder to a work colleague who has dashound with smelly breath and plaque build up.

24 September 2026
Unprompted review
Rated 1 out of 5 stars

I bought an item for joint pain as a…

I bought an item for joint pain as a one off purchase. I was then subscribed without consent and the first thing I knew about it was when I received a notification saying they had taken funds from my account. I then contacted them which took way longer than the 12 hour response they promise on their website. I was told I had subscribed myself by one of their team when they eventually got in contact with me - which wasn't the case! I am very careful as I don't use subscriptions. They then removed me off their subscription list but are now refusing to refund the money they stole out of my account! And now they are ignoring me because they are determined to say I have received the item (which I haven't) and won't refund me the full price even if I had got it to send back! They wanted me to return said item and deduct £4 for postage when it is their error!! Absolute cowboys! So not the 100% money back guarantee they promise! Don't use them if you value your money!

14 September 2026
Unprompted review
NutriPaw logo

Reply from NutriPaw

Hi Anne,

We are sorry to hear that you had not intentionally signed up for Repeatcare when you purchased our hip and joint product and that it took longer than expected to get back in touch with you.

We do highlight on the product page and during checkout that the order is a subscription order that comes with a discount and free gift.

We also send you an email to welcome you to signing up for Repeatcare and also reminder emails before your order is due, to allow you to make any changes you may need.

Consistency is key when using our products, so a subscription is a great way to help you support your pet’s wellbeing, while also purchasing the products at a lower price, saving you money each time. Plus, your subscription is fully customizable—pause, edit, or cancel anytime.

You also receive free gifts, or extra discounts with every single order, including additional care products.

We apologise for your poor experience and we have requested some information so that we can contact you directly, to offer assistance.

Kind regards,
Katie
Nutri Paw

Rated 1 out of 5 stars

Waste of money

I bought the probiotic treats which were a complete waste of money as neither of my dogs will go anywhere near them, regardless of how I try to disguise them. I emailed the company as I was encouraged to try them based on their money back guarantee, however they have told me that my dogs refusing to eat them does not fall within the terms of their guarantee. So the expensive pot of treats is now in the bin. Save your money and get probiotic paste which works out a lot cheaper, especially if your dog won’t eat the treats!

24 September 2026
Unprompted review
NutriPaw logo

Reply from NutriPaw

Hi Jennie,

We are sorry to hear that your dogs did not like the digestive treats.

For hesitant dogs, start small: offer a part-serving alongside their normal food for the first few days and build up to the full serving as they get used to the new taste and texture. Giving it with a meal — or alongside a favourite dog-safe food — usually helps it feel like part of dinner rather than something new.

You can crumble the treats over your dog's regular meal and mix them in — most fussy dogs happily eat them this way. We also sell an alternative version in a powder form, which may be more suited to your dog.

We do advise on our website that we would not offer a refund if your dog will not eat the product, as the product itself still has the potential to work.

We have requested some information so we can contact you directly, to offer assistance.

Kind regards,
Katie
Nutri Paw

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