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nutricity.com.auReviews 

164
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TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in receiving their orders, with some waiting weeks or even over a month without updates or delivery. People also experienced issues with product delivery, including items arriving damaged, incorrect, or with seals broken. Several reviewers expressed frustration with the lack of communication regarding their orders and the difficulty in obtaining refunds for undelivered products. However, some customers were satisfied with their purchases, noting that products arrived safely and in good condition, even if there were some delays. A few people also praised the effectiveness of the products, particularly melatonin, describing them as game-changers for sleep. These positive experiences often mentioned good communication about shipping and timely delivery in some instances.

What people talk about most

Order

Clients share ambiguous opinions on order, with many expressing significant frustration due to long wait... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, calling it a... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Extremely sus and RED FLAG to deal with. They demanded a copy of my bank statement. "To proceed with the processing of your order, we kindly ask you to provide us with a screenshot of your b... See more

Company replied

Rated 1 out of 5 stars

Took 6 weeks to be delivered and then was a completely different product and dosage to what I ordered. When I emailed them they wanted me to keep the wrong order with 50% refund. I had to request twic... See more

Rated 1 out of 5 stars

Our order was placed on the 10th Dec 2025. It is now January 8th 2026 and no sign of our order. Tracking tells me it is only half way here from the USA. Bit disappointed so far. If it arrives short... See more

Contact info

2.2

Poor

TrustScore 2 out of 5

164 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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2.2

All reviews

(164)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Instead it was someone else order sent…

Instead it was someone else order sent at my home
The receipt of that order is supposed to be
Amit Soni
1820 Avenue M#726
11230-5347 Briiklyn,NY United States

This is a sheer mistake by your staff and we never trust in the future for such a blunder that you are sending the parcel to the wrong person.

Reply me back.
I will be giving zero rating for your service because for free delivery charges you are wasting the time of the customers.

30 June 2024
Rated 4 out of 5 stars

USA Postal System Rocks

These vitamins came from the USA to Western Australia and I got them within 2 weeks. Australia Post cant get my mail from within my state in that time, that is appalling.

good on you guys super quick service. yay !!!

22 July 2024
Rated 1 out of 5 stars

SCAM!

Order this product over a month ago and still hasn’t been shipped out 🤦🏽‍♀️ then I realised that it’s not an Australian company double-SMDH. At this point I don’t think I’ll even receive my purchase, and if I do I will be sending it right back.

DO NOT WASTE YOUR MONEY spending it on purchasing anything from this site…SCAM 🚨

9 July 2024

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