Nutricost Reviews 

I am a physician and previous client who ordered 4 bottles of supplements and received an opened flimsy mailer with only a receipt and a sliced open top. I immediately reported to nutricost and other than multiple questions and delays I have not gotten any answer regarding replacement or reimbursement. Customer service is lacking. I advise others to purchase their supplements somewhere else.

Definitely cheap but has great quality in pills u take its a success for me I'm going nutricost all across my supplements from now on..

Poor quality L-Lysine. I take L-Lysine for cold sores, which usually gives me very good control. However, when I tried Nutricost L-Lysine, I had frequent outbreaks. I switched to a different brand and I now have good control again.
I don't recommend Nutricost L-Lysine

Even though there products are reasonable, good quality. There customer service is the worst. No one answered the phone. No reply to my emails. Don't even try to return something. You pay the shipping cost, and hope to get refunded.

Nutricost and Vitamin E: looking at the type of vitamin E, says they are using a synthetic vitamin E and not a natural. The natural is much better for you than the synthetic. Also, I read that though the company is located in Utah, their products more than likely originate in China.

Neither their caffeine or their guarana contain anything remotely energizing or stimulating. Both products are frauds, and I'm assuming that others are as well.

I've bought a few products from Nutricost noting they claim USP certified. They feature the logo on their website but I noticed not on any jars, so I contacted them asking for evidence of USP certification. They said sure, let them know batches. I did and they sent no information. I also asked for COAs which took many emails over 5 weeks but they finally sent, showing testing for contaminants like salmonella, but NO testing for the substance on the label, that is, COAs do NOT confirm purity or even existence of the labeled product. I asked for more info, crickets. At least some of their products seem to contain some unknown purity of substances claimed, but purity is questionable, their claims of third party USP tested seem false, and they can't or won't document anything related to product contents or certification.

I have purchased Theobromine from Nutricost. Excellent, fast service and great product. Good, low cost. Highly recommend.

I bought l-Argenine on line, it started smelling and tasting like ammonia so strong it couldn’t be used , I contacted Nutricost customer service and they had me send pics of container and product codes then informed me it was the retailer’s problem that I bought THEIR product through and I had to know where o bought it etc . One hoop after another to get a 11.00 product replaced with a usable one / not worth my time , I just will tell anyone and any reviews I do for them will be bad their loss

Nutricost and poor customer service

I ordered the product (MCT 8) on July 20. On July 22 the tracking number showed that UPS supposedly delivered the product to a main post office, but at the post office it said it was pending acceptance. So in other words, UPS said they unloaded it from the truck but the post office is saying they never got it. Finally, after 2 weeks, I contacted the company to report that I never received the product. They told me I had to chase it down with the post office and then they would take care of it. I order a lot of stuff online. This is the only company that has made me do the leg work to try to find the package. Since the post office did not receive it, I went back to the company. They said they would refund the money, all but the shipping. I told them it was not my fault that UPS lost the package and that Nutricost needed to go after UPS for the cost of the shipping but that I should not have to pay for it. They stated that is their policy. So buyer beware, if your package is lost, they will not refund shipping. I understand that if I change my mind and want to return it, that is my choice, my loss, but it should not be my loss when someone else loses the package. Not only that, they can't do the math. When I subtracted the cost of shipping off the original price (product plus tax plus shipping) I came up with a higher figure than what they refunded.

I will not do business with them again. There is plenty of alternate product out there for what I ordered and for much of what they have listed on their website.