NutriVitaShop Reviews 987

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and purity of the products, often highlighting their effectiveness and competitive pricing. Many appreciate the fast and timely delivery service, noting that orders arrive quickly. People also value the option to buy in bulk, finding it cost-effective. However, some customers were dissatisfied with their orders, experiencing issues such as lost parcels, incorrect import forms leading to returns, or unexpected additional shipping charges upon delivery. A few reviewers also mentioned a decline in product quality for specific items or concerns about the origin of ingredients, despite assurances of being US-sourced.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers appreciate the purity and... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the high quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Price

Users describe positive interactions with price. Many customers praise the fair and affordable pricing, often... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been paying a lot more for simple vitamin C powder from a highly rated company. Not anymore. I'm always provided a C.O.A. & 3rd party testing results for all my bulk purchases. The supplement... See more

Rated 5 out of 5 stars

I have been taking Niacinamide for over 40 years (in many forms, this one from the Nutrivita Shop is by far the best!) since I was diagnosed with thrombotic thrombocytopenia, a chronic auto immune blo... See more

Rated 5 out of 5 stars

Extremely high quility nutrition, at an affordable price. No fillers, just the bare-bones essentials. You can buy them in bulk and save more that way. This site is great if you like making y... See more

Rated 5 out of 5 stars

Always love buying from Nutra Vita, have a huge selection of quality vitamins, aminos and just supplements in general. Prices are fair and quality is high. Shipping is always fast and on time. Great j... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

use the code #twitter5 for additional discounts. for questions email: info@nutrivitashop.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

987 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I haven’t got my order and no follow up…

I haven’t got my order and no follow up from the seller. and so hard to her in touch with customer service m

27 February 2024
NutriVitaShop logo

Reply from NutriVitaShop

Hi Leonisa, sorry to hear that, according to the tracking number it was delivered so please check your mail: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405511206217096433774

Also it's very easy to contact us, our contact information is listed on our website under "contact us" also our phone number is listed on the bottom of our website. If you are having issues with navigating the site, please email us at info@nutrivitashop.com. Thank you again for the review as it greatly helps build our customer experience!

Rated 3 out of 5 stars

I think,need little bit more active…

I think,need little bit more active customer service.

16 February 2024
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Reply from NutriVitaShop

Hello and sorry to hear that. Please contact us so we can sort this out. You can also reach out to us at 949 232 2183 M-F from 10am - 5pm Pacific and we would be more than happy to get this issue resolved for you and sorted. Thank you again for the review as it greatly helps build our customer service experience.

Rated 2 out of 5 stars

Recent Piracetam Order

Placed an order for 2500 grams of Piracetam powder however the container was only about half full with just enough to fill an empty 1 kilo bag. Parcel was not dropped off at residential address but rather wound up at our local postal office instead despite prior instructions. The only positive aspect about this experience was how fast it took to arrive

5 February 2024
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Reply from NutriVitaShop

Hi Crystal, really sorry to hear about your experience. It looks like part of the order was opened by Canadian customs which unfortunately we don't have much control over. Also your postal office dictates on where the package is delivered. Please contact us at info@nutrivitashop.com and we would be more than happy to get this sorted for you! And again thank you for the review as it greatly helps build on the customer experience.

Rated 3 out of 5 stars

Got refunded

Edit: I was not satisfied with my order but NutriVitaShop promptly gave me a full refund.

28 January 2024
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Reply from NutriVitaShop

Hello and sorry to hear that. Please contact us so we can sort this out. You can also reach out to us at 949 232 2183 M-F from 10am - 5pm Pacific and we would be more than happy to get this issue resolved for you and sorted.

Rated 2 out of 5 stars

The products got here timely

The products got here timely. I was a bit dissappointed with the magnesium being from China and lab results showing heavy metals in it. I still tried it and it didn't dissolve well and it irritated my throat, so I stopped taking it. The n cysteine worked out just right!

10 January 2024
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Reply from NutriVitaShop

Hello and sorry to hear that. Please contact us so we can sort this out. You can also reach out to us at 949 232 2183 M-F from 10am - 5pm Pacific and we would be more than happy to get this issue resolved for you and sorted. Thank you again for the review as it greatly helps build our customer service experience.

Rated 3 out of 5 stars

I received my order yesterday

I received my order yesterday. My only complaint is that the exiry date is next year and I bought in bulk. My last package had an expiry date of more that 2 years.

15 January 2024
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Reply from NutriVitaShop

Hello and sorry to hear that. Please contact us so we can sort this out. You can also reach out to us at 949 232 2183 M-F from 10am - 5pm Pacific and we would be more than happy to get this issue resolved for you and sorted. Thank you again for the review as it greatly helps build our customer service experience.

Rated 3 out of 5 stars

Powder stains teeth horribly

Powder stains teeth horribly. Wish it came in capsules. No info on what chemicals used to process this powder

8 January 2024
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Reply from NutriVitaShop

Hello and sorry to hear that. Please contact us so we can sort this out. You can also reach out to us at 949 232 2183 M-F from 10am - 5pm Pacific and we would be more than happy to get this issue resolved for you and sorted. Thank you again for the review as it greatly helps build our customer service experience.

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