My experience with the lash serum and lash mascara, so far so good i am seeing my eyelashes getting longer and more extra lashes growing but is to soon to say more, but I am excited to see full result... See more
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I had only tried a lash serum once before and had mixed results, so I approached this one with cautious expectations. However, I’ve been pleasantly surprised. I’ve noticed a significant improvement... See more
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Absolutely fantastic! Ordered a few products for the wife to try, and they arrived very quickly. The wife absolutely love it. After a few days of use my wife lashes are fuller, longer, and more volu... See more
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I had purchased the duo a couple of weeks ago and I can honestly say that this is a magical product! Before this I had tried a few alternatives and nothing really stuck so it's nice to have finally... See more
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Company details
- #62 of 73 best companies in Cosmetics Industry
Written by the company
Nuur Cosmetics was founded by clinicians to bridge the gap between beauty and science. Our formulations are developed with sensitivity, safety, and long-term results in mind—free from harsh preservatives and unnecessary additives. Each product reflects years of research and testing for real-world use. Due to the nature of our small-batch production for tight quality control, availability can be limited
Contact info
United Kingdom
- nuurcosmetic.com
4.3
Excellent
35 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with the lash serum and…
My experience with the lash serum and lash mascara, so far so good i am seeing my eyelashes getting longer and more extra lashes growing but is to soon to say more, but I am excited to see full results and I will post before and after pictures. Thank you
11 February 2026
Reply from Nuur Cosmetics
Thank you so much for your lovely review Monica. We sincerely hope that you continue to use and love our products and see the results you deserve. Please keep us posted, we look forward to seeing your lashes in full bloom
Kind regards
Enxhi | Founder
Fab product
Great experience with Nuur ,easy to order ,delivered promptly, lovely product, lashes are loving it .
16 January 2026
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Denise.
We're so happy to hear the ordering and delivery process was smooth for you, and even happier that you're enjoying the product. It really means a lot to our team.
Kind regards,
Enxhi | Founder
I originally saw this on tiktok and…
I originally saw this on tiktok and decided to give it a go! It's been about 2 weeks and I can already see growth. It's safe to say the lash serum will be part of my regular routine now!! 10/10
7 December 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Humaira.
We’re so happy to hear you’re already noticing growth after just a couple of weeks. Consistency really is key, so it’s wonderful to hear it’s becoming part of your routine.
Kind regards,
Enxhi | Founder
Really works
I really didn't expect much after a week but my lashes are beautiful. I can happily recommend Nuur Lash to anyone.
9 October 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, H Al.
We’re so happy to hear you noticed a difference so quickly. It means a lot to us that you’d happily recommend Nuur Lash, and we truly appreciate your support.
Kind regards,
Enxhi | Founder
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Rafia.
We’re really happy to hear everything arrived quickly and that you had a great experience with our service. Your recommendation truly means a lot to our team.
Kind regards,
Enxhi | Founder
Nice…
My daugther just start using it, she’s satisfied, we’re waiting to see how it Works! So far so good!
18 September 2025
Reply from Nuur Cosmetics
Hi Magali,
Thank you so much for updating your review. We’re really happy to hear your daughter is satisfied so far! 💖
With consistent use every night, full results are usually seen between 6 and 12 weeks. We always recommend taking photos or videos every few weeks to track progress, it’s such a nice way to see the transformation build over time.
Thank you again for your trust and support. We can’t wait to hear how her results continue to develop!
With love,
Nuur Cosmetics Team
Lashes are longer and thicker
I noticed my lashes are longer and thicker since using this serum. The progress is slow and steady at first but very worth the time. It doesn't cause any irritation and it's very easy to apply. Would recommend it over other brands!
19 September 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Meera.
We’re so happy to hear you’ve noticed your lashes becoming longer and thicker. Slow and steady progress is exactly what we aim for, so it’s wonderful to hear the serum has been gentle and easy to use as well.
Kind regards,
Enxhi | Founder
Quality 5/5
Quality 5/5
Amazing quality with fantastic results will definitely purchase again
16 September 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Stacey.
We’re so happy to hear you’re seeing fantastic results and enjoying the quality of the serum. It truly means a lot to us that you’re planning to purchase again.
Kind regards,
Enxhi | Founder
Great lash Serum
Great lash Serum, 💯 great product, really happy with the results
16 September 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Rachel.
We’re so happy to hear you’re really happy with the results and enjoying the serum. It means a lot to us that you’re loving the product.
Kind regards,
Enxhi | Founder
Im very sad
Im very sad , within 4 weeks not a noticeable result for the black lash serum, I ordered the most expensive one with very high hopes, nothing noticeable so far
9 August 2025
Reply from Nuur Cosmetics
Hi Mah,
The black Lash Serum (LashMD) you purchased is a prostaglandin lash serum, which means it is the most potent type available and results are scientifically proven. To see the full effect, it must be used every night and consistently for 3 months – one month is too early to notice results.
We also always recommend taking before-and-after photos, because when we look in the mirror every day it’s very hard to notice gradual changes until you compare side by side.
Nuur Cosmetics Team
I bought this product for my Partner
I bought this product for my Partner, she's been using the Lash Serum for a few weeks and can really start to see the difference her lashes look longer and natural.
I would recommend this product.
1 August 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Neil.
We’re so happy to hear your partner is already noticing a difference after a few weeks. Longer, natural-looking lashes are exactly what we hope for, so it means a lot that you’d recommend Nuur Lash.
Kind regards,
Enxhi | Founder
Eyelash serum
Eyelash serum, incredible lash growth by about week 3, no irritation and quick delivery. Love it
1 August 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Miss Haley.
We’re so happy to hear you’re already seeing incredible lash growth by week three and that the serum has been gentle with no irritation. It means a lot to us that you’re loving the results.
Kind regards,
Enxhi | Founder
Reply from Nuur Cosmetics
Hi Sofia, thank you for your feedback. I’m really sorry to hear about your concern with delivery. We always provide tracking details with every order so customers can see the estimated delivery date. For your order, the delivery estimate is 27/08/2025.
As we are based in the UK, shipping to Malaysia naturally takes a little longer than to other countries. However, because we’ve had so many requests from happy customers in Malaysia, we’re committed to continuing deliveries there.
We’re a small team who put an enormous amount of effort into offering both the highest quality products and a caring service. Reviews really do have a big impact on us, so we’d be very grateful if you could reconsider the one-star rating once your order arrives safely.
Thank you again for choosing us.
Warm regards,
Nuur Cosmetics
Customer Support Team
Reply from Nuur Cosmetics
Dear Rahaf,
We’re very sorry to hear about your experience. As per our policy, we are not responsible for orders placed with incorrect addresses. That said, we still issued you a full refund, and you are welcome to keep the parcel should it arrive.
We take pride in dispatching all orders on time and doing our very best for our customers. If you feel this has now been resolved fairly, we would greatly appreciate it if you could consider updating your review.
Esa Badr
Co-founder and Clinical Lead
Nuur Cosmetics Team
I was really disappointed to be honest
I was really disappointed to be honest, I’ve been watching your TikTok’s for a while and was so excited to be ordering your lash serum however after a consistent month and a half of using it I haven’t noticed any differences and all my new lashes are just falling after a few days.
25 June 2025
Reply from Nuur Cosmetics
Hi Mariam, I’m really sorry to hear this, I know how disappointing it feels when you’ve been excited to try something and don’t see the change you hoped for.
Our serum is designed to work gently and gradually, with most customers noticing the real difference closer to 8–12 weeks. Sometimes there’s even a short shedding phase in the early weeks, which is part of the natural lash cycle.
We’d love to take a closer look at your order, routine, and batch to make sure everything’s on track. Please get in touch with us at info@nuurcosmetic.com and we’ll work with you directly to put this right.
Thank you for giving us a try — we really do want you to love your results.
Esa Badr
Co-founder and Clinical Lead
Nuur Cosmetics Team
Amazing serum and mascara duo
I have been using the lash serum and mascara now for a few weeks and starting to see the difference! my lashes look longer naturally and I’ve got lashes growing back from where they were pulled out from lash extensions!
29 July 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Chlo.
We’re so happy to hear you’re already noticing a difference after a few weeks. It’s wonderful to hear your natural lashes are looking longer and that they’re growing back after lash extensions.
Kind regards,
Enxhi | Founder
Lash Serum
My mum loves the lash serum, raves about it being THE BEST ON THE MARKET - don’t hesitate just buy it, you won’t be disappointed
1 March 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review.
We’re so happy to hear your mum is loving the lash serum and seeing such great results. It truly means a lot to us that you’d recommend Nuur Lash so highly.
Kind regards,
Enxhi | Founder
My lashes are longer, healthier seeing results affter a short perid. Package nicely packed. Great service
My lashes are longer
4 July 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Patricia.
We’re so happy to hear you’re already noticing longer, healthier lashes and that everything arrived nicely packaged. It truly means a lot to us that you had a great experience with both the product and our service.
Kind regards,
Enxhi | Founder
Was a little worried
Tried and did not like some of the others, had a vad reaction so was hesitant. After 2 years on my fyp I decided to give it a go. It took only 3 weeks to see growth, really happy with it.
29 June 2025
Unprompted review
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Kat.
We’re so happy to hear you decided to give Nuur Lash a try after seeing us for so long and that you noticed growth within just a few weeks. It means a lot to us that the serum has been gentle for you after previous reactions.
Kind regards,
Enxhi | Founder
I didn’t expect much, but it’s holding upought this on a bit of a whim after…
I bought this on a bit of a whim after seeing it on Instagram. I’ve tried a few serums before and never stuck with them, but this one’s been easy to use and hasn’t caused any irritation. Took about a month to notice a difference, but my lashes do seem stronger now. Not a miracle, but I’m sticking with it.
10 June 2025
Reply from Nuur Cosmetics
Thank you so much for your lovely review, Fatima.
We’re really happy to hear the serum has been easy to use and gentle with no irritation. It’s wonderful to hear your lashes are already feeling stronger, and we’re excited for you to see how they continue to develop with consistent use.
Kind regards,
Enxhi | Founder
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