I've never had any problems using the Nuuvem website, so that's a big point these days. And of course, great discounts.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The website is very good, fast and reliable, I really liked it and highly recommend it.
Simple, variety of payment methods and fast at setting your order up. Had me worried for a second as the confirmation took a couple of minutes, but nothing unexpected per say. Great service over all.... See more
I was a little bit worried when I finished my purchase, as there was a warning saying that my content would need a review in order to be delivered. But as soon as I went to "My Games", there he was... See more
Company details
Written by the company
Nuuvem is your digital games store for PC, Consoles, Mac and Linux. Discover, buy and download your games instantly!
Contact info
Rua Lauro Müller, n° 116, sala 503 - Torre do Rio Sul - Botafogo, 22290-160, Rio de Janeiro, Brazil
- support@nuuvem.com
- nuuvem.com
Replied to 6% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website is very good
The website is very good, fast and reliable, I really liked it and highly recommend it.
ZERO problems using is 10/10
I've never had any problems using the Nuuvem website, so that's a big point these days. And of course, great discounts.
simple and easy
PT-BR / ENG
PT-BR / ENG
Fiz uma compra no dia 30/12/2025, mas vou relatar a minha experiência geral com a empresa e compra. Sou usuário da Nuuvem há 12 anos. Os preços são bons, o suporte é excelente e eu nunca tive problema com a entrega e funcionalidade das chaves. Importante ressaltar que retail de key é algo sério, pois os mercados cinzas são perigosos, já que a Steam e outras plataformas podem revogar a licença.
Além disso, o site é muito bem feito e as formas de pagamento são amplas. Isso é muito positivo. Algo que é muito interessante é o sistema de cashback deles - Drops. Não só isso, eles avançaram muito na variedade de produtos à venda, como os gift cards, por exemplo, fora os combos e cupons atrativos.
Por fim, o marketing deles é muito inteligente, com um linguajar focado no mercado gamer. ;}
---
ENG
I made a purchase on December 30, 2025, but I’ll share my overall experience with the company and with purchasing from them. I’ve been a Nuuvem user for 12 years. The prices are good, the support is excellent, and I’ve never had any issues with the delivery or functionality of the keys. It’s important to point out that key retail is a serious matter, because gray markets are dangerous, as Steam and other platforms may revoke the license.
In addition, the website is very well designed and offers a wide range of payment methods, which is very positive. Something that’s particularly interesting is their cashback system—Drops. Not only that, they’ve made great progress in expanding the variety of products for sale, such as gift cards, as well as attractive bundles and coupons.
Finally, their marketing is very smart, with language clearly aimed at the gamer market. ;}
For that price
For that price, it doesn't seem true. Especially since the prices from the official distributor aren't those, so you end up being suspicious. But the code activation worked perfectly.
This is awful
This is awful. I bought the game on pre-order to give to my friend as a Christmas gift, and I can't give it to her because Nuvem's crappy policy won't release the key for me to give her as a gift. Why are they even selling this crap then? NEVER AGAIN NUVÃO!
Top Mais valeu a pena legal 👍
Very good!!!
I'm from Brazil and it's great to be…
I'm from Brazil and it's great to be able to buy safely, and I'll buy more here. It's super fast and the service is excellent. Thank you, Nuvem.
There were issues with purchase through…
There were issues with purchase through Paypal, but after contacting your support I linked Paypal to my bank account and used that instead of my debit card and it went through.

Reply from Nuuvem
Fast and works

Reply from Nuuvem
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







