From my first contact by telephone through booking an appointment and the appointment itself, North West Hearing were friendly, professional and helpful. I felt the actual hearing assessment was ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From my first contact by telephone through booking an appointment and the appointment itself, North West Hearing were friendly, professional and helpful. I felt the actual hearing assessment was ve... See more
Company replied
Solved my son’s hearing issue quickly and gently. The wax was removed steadily and professionally, and it’s made a huge difference to him. My son felt completely at ease. Great service!
Company replied
Lovely place and helpful staff. I took my daughter there for a hearing check and they were very supportive as I was quite late in arriving and they were very understanding and let us attend a bit late... See more
Company replied
I've been treated by this company for just over 4 years now and I cannot speak highly enough about the service. Dr Nassar is expert in his field, both knowlegeable and pragmatic. Through him, my heari... See more
Company replied
North West Hearing is an independent audiological practice based at The Beeches Consulting Centre in the grounds of the BMI Alexandra Hospital in Cheadle. We are Harley Street Hearing’s clinic in the North West. Harley Street Hearing is London’s largest independent hearing clinic which has been established on Harley Street for 25 years. At North West Hearing we know that customer care is fundamental to a successful audiology clinic. Come to us for all your hearing needs including ear wax removal, hearing tests, new hearing aids and repairs. Having a hearing loss can be isolating and hard to accept, because of this we treat every patient with care and understanding and pay particular attention to their individual hearing needs. The majority of our patients come to us by recommendation or by referral from some of the most well-known ENT specialists in the UK. We also accept referrals direct from your GP and as we are registered with the Health and Care Professions Council, we also accept self-referrals. As we are completely independent we will choose hearing aids which specifically match your personal requirements. We work with all the major hearing aid manufacturers in the UK.
United Kingdom
From my first contact by telephone through booking an appointment and the appointment itself, North West Hearing were friendly, professional and helpful.
I felt the actual hearing assessment was very thorough.
I am now more aware of the state of my hearing and confident that any future needs will be capably handled.

Reply from North West Hearing
Solved my son’s hearing issue quickly and gently. The wax was removed steadily and professionally, and it’s made a huge difference to him. My son felt completely at ease. Great service!

Reply from North West Hearing
Where to go to get my ear wax removed in the greater manchester area ? I go here and will not go anywhere else - I now make it a yearly visit snd cannot recommend them high enough. 10 out of 10 every single visit.

Reply from North West Hearing
Brilliant. Fantastic service, very clear instructions and a thorough, detailed examination. Definitely recommend this service.

Reply from North West Hearing
Lovely place and helpful staff. I took my daughter there for a hearing check and they were very supportive as I was quite late in arriving and they were very understanding and let us attend a bit later than our appointment time. The building is nice and cosy doesn't feel like a hospital. The doctor we visited Dr Greg Nassar was very knowledgeable and was really caring and understanding towards my daughter. Thank you for a lovely service.

Reply from North West Hearing
I contacted NorthWest hearing to find a more personalised service that could help with the management of my daughter’s hearing loss and aids. She has many medical appointments and as such has developed health anxiety. I had a lovely and reassuring talk on the phone with Beth who took her time to really listen and take on board what I told her about my daughter’s medical history and how she found appointments difficult. This was clearly passed on to Dr Nassar and we had what can only be described as the best medical/healthcare appointment we have ever experienced. The clinic is calm and friendly but extremely professional. Dr Nassar took time to listen and my daughter was instantly at ease. We didn’t feel rushed at all and he thoroughly explained to us how her hearing aids work and how she can get the best out of them. We spoke about lots of situations and Dr Nassar helped with all of these situations with practical advice. My daughter usually panics when being spoken to directly as she has a brain injury and struggles to respond to questions etc but she was at ease and was shown step by step how to use an app with her hearing aids. I could go on and on here about how good this experience was and we feel so supported now and know exactly where to come when we need anything further. Thank you so much for everything.

Reply from North West Hearing
An incredible service for musicians! Really put me at ease and were clear with all the information they were giving me about my hearing.
Highly recommend.

Reply from North West Hearing
I always feel welcome and comfortable when I go for my appointments. It’s a down to earth and informative experience with pleasant and experienced staff. Would definitely recommend.

Reply from North West Hearing
Dr Nassar was brilliant .
Good explanation and advice upon hearing options /test results and options moving forward.
Relaxing clinic
Nice and helpful medical secretary
i would highly recommend this company

Reply from North West Hearing
I took my mother in law to an appointment here today. It was excellent, I will definitely be bringing her back and also I'll be coming myself. You just can't get any better service.

Reply from North West Hearing
Always great with our son. Thank you so much for everything.

Reply from North West Hearing
Very efficient and friendly. Wax treatment done very quickly. I can say I really enjoyed my visit.

Reply from North West Hearing
I can honestly say if you need your ear wax removing you will not find better anywhere, they make you feel relaxed and it's done in no time, very professional service.
Thank you.

Reply from North West Hearing
Very impressed with the professionalism and approachability of everyone at North West Hearing on my first visit today. Looking forward to my new hearing aids!

Reply from North West Hearing
Have been going here for about 6 years now. Very friendly and professional. Great service all round.

Reply from North West Hearing
A pleasant, professional and productive experience. First rate.

Reply from North West Hearing
Have been to see Greg previously a couple of years ago. Very friendly, knowledgeable and thorough and great with children. There was a very happy little boy coming out of his room while I was waiting who had to go back in to get his sticker.🥰 Would absolutely recommend him.

Reply from North West Hearing
I have been using North West Hearing for around 8 years for the removal of ear wax and on every visit I have found the whole team to be professional, helpful and friendly which, as a nervous patient, makes you feel instantly relaxed. Dr Nassar is excellent and a true expert. I highly recommend this clinic.

Reply from North West Hearing
Excellent service when my 6 year old aid failed - I have annual reviews anyway and would recommend them - and I speak as a Consultant Neurosurgeon

Reply from North West Hearing
I have been using North West Hearing for years. They are constantly there for me, helpful and dedicated in helping me. Their expertise is vast, and everything is handled in a friendly manner that bolsters my trust in their care.

Reply from North West Hearing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.