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Rated 5 out of 5 stars

Extremely pleased with this product. Bought before and knew I wanted to order again. Material solid and color hasn't faded after even after being washed hundreds of times! I would probably order more... See more

Rated 5 out of 5 stars

NW Scrubs are great! They had exactly what I was looking for in my size for a reasonable price!! I just started working in healthcare & my first job is in a pediatric office. They had the exact cartoo... See more

Rated 5 out of 5 stars

The price was better than most other sites and the product was new with tags, as expected. The shipping was free and fast. It was easy to use the website and the current promotion significantly lowere... See more

Rated 5 out of 5 stars

I was nervous about ordering online from a company I knew nothing about but decided to take a chance. I'm glad I did. You have a great selection of high quality scrubs and fast delivery. I love my new... See more

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4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 2 out of 5 stars

Poor shipment time, poor communication

I ordered scrubs 12/5. It is 1/5 and my scrubs still have not shipped. I was told that they were expected at the warehouse before Christmas and would ship early the next week. Every time I call customer service I have to leave a message, never able to reach a representative. I have had to go buy scrubs elsewhere as I needed these for a travel job. I would change my rating if they would contact me and attempt to remedy this situation but so far, they have not done anything to make this experience any better. I am very disappointed. They may have low prices but their service leaves a lot to be desired.

5 January 2016
Unprompted review
Rated 1 out of 5 stars

Hope you didn't need theses any time soon.

I ordered scrubs on 12/29/2014. I didn't receive any emails with a tracking number for over a week, only after writing the company did I receive my tracking number. When I did finally receive my scrubs it was not my whole order and they arrived after 11 days after ordering. The website states that your order will arrive within 3-5 business days. My Order is still not completed after 17 days I am still waiting on a scrub jacket. I will not be using this company again.

14 January 2015
Unprompted review
Rated 3 out of 5 stars

Great price!

Great price but are sized poorly. The tops are way to long for a short person. Pants are thin and baggy. I ordered medium short and they're still a little long and baggy.

23 November 2014
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Extremely pleased with this product. Bought before and knew I wanted to order again. Material solid and color hasn't faded after even after being washed hundreds of times! I would probably order more often but because of being reliable and dependable I save money!! True to size. Have recommended to my co-workers. Very happy with product, service, and merchandise. Will order again!!

22 November 2014
Unprompted review
Rated 3 out of 5 stars

Had some problems with shipping

I started a new job and needed a specific color of scrubs. The tops with plenty of time to start my job, but the bottoms (ordered at the same time) didn't show up within a day, I sent an email requesting info. It was found that the shipping company had only picked up the one package, so I had to run out to a scrub store to buy some pants to work my first day. The pants arrived within a decent amount of time, then the next day I got my pants order again. I did end up keeping both orders of pants, but I wasn't to excited to have to run and get a pair of pants to be able to work.

21 November 2014
Unprompted review
Rated 5 out of 5 stars

Difficult order, great customer service regardless!

As a first time scrub buyer, I had no idea what size(s) I would be. I was told by a coworker to check out "NW Scrubs". I went on line, Grey's Anatomy designs caught my eye. Thought I would try it out. Based on the size chart I would be a medium, but they ended up being WAY too big. I drove to their store location to exchange for size XS. The store sent out the return for me, no charge and was super friendly about the return. 1 wk later, the XS came and they were too small. So I exchanged them again. I mailed it out and received an email in 3 days letting me know they have received my XS. I recently received the size S and loving them. Not once did they question my return nor give me a hard time. Always sent a confirmation email. Service was great even with a difficult order like mine. Would recommend to others!

21 November 2014
Unprompted review
Rated 5 out of 5 stars

Very nice bright colors!

I got these for my daughter in Law who is a nurse working with children. I love the colors and designs you have available.

20 November 2014
Unprompted review
Rated 4 out of 5 stars

Finally!

I was a little concerned about this order. I ordered the 6th of November , cash was transferred from my bank on the 10th and I just received them today the 20th! In my opinion a little long without as much as an email to the status of order. I had not ordered from your company before and was a little apprehensive with the long wait with no word. Product was good.

20 November 2014
Unprompted review
Rated 5 out of 5 stars

Great prices, and quick delivery

I ordered uniforms, what a great price, same quality as other uniform companies.
and I have I had the uniforms within a week.
Highly recommend this site

20 November 2014
Unprompted review
Rated 1 out of 5 stars

awful.....dont use this company

Terrible return policy. I sent back shirts that shrunk at my expense. Ii was told by their employee that " no they did not shrink", and said I had to pay for them to get shipped back. Bad policy. Bad service. Dont order not worth the 5 extra bucks. Dont use this company. Many other companies with awesome return exchange policy.....spent more than I saved on return/exchange shipping.

20 November 2014
Unprompted review
NW Scrubs logo

Reply from NW Scrubs

Jennifer, I'm sorry you had such a bad impression from this experience. Just like all of the scrub companies I'm aware of, we don't accept returns for washed and worn products. We only sell the best brands and we do replace defective products, which is rare but has happened before. The vast majority of products we sell do not shrink at all. Some Koi products with a higher percentage of cotton could shrink a bit if dried with high heat. I believe our employee felt you were trying to return something washed and worn, and using that as the reason. Best of luck with your future purchases.

Rated 5 out of 5 stars

Awesome Scrubs!!

NW Scrubs are great! They had exactly what I was looking for in my size for a reasonable price!! I just started working in healthcare & my first job is in a pediatric office. They had the exact cartoon scrubs I was looking for that I couldn't find anywhere else! They were shipped alot sooner then I though & the shipping wasn't outrageous!

20 November 2014
Unprompted review
Rated 5 out of 5 stars

service

Your service was very quick & a pleasant experience!
Thank you,
Sheila

19 November 2014
Unprompted review
Rated 5 out of 5 stars

Great service

I don't usually order clothing on-line. The uniforms I ordered were the same brand and size I have purchased in stores. They arrived in a timely manner.

19 November 2014
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable!

I was nervous about ordering online from a company I knew nothing about but decided to take a chance. I'm glad I did. You have a great selection of high quality scrubs and fast delivery. I love my new scrubs and will be sure to order my next ones from you, as well. Thank you!

19 November 2014
Unprompted review

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