I visited your walkden branch yesterday,and the leval of service was absolutly brilliant. The gentleman who served me was called Scott. He helped me with my purchases and sorted out my delivery... See more
Company replied
Location
Switch locationLinnyshaw Industrial Estate, Sharp Street, Walkden, M28 3LY Manchester, North West, GB
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See what reviewers are saying
I have never found a more helpful company. From initial call the young lady called me back every time she said she would. supporting me with earliest availability and delivering to my home to help in... See more
Company replied
Ordered fence panels and concrete base panels, they were delivered last Friday as promised. The driver, Andy Hurst was very helpful. Phoned 30 minutes before arriving and unloaded and placed everythin... See more
Company replied
Ordered on line and products were delivered on the day that was agreed, everything was very good quality and couldn’t fault anything. The delivery driver was very helpful and delivered everything into... See more
Company replied
Company details
- #9 of 71 best companies in Timber merchant
- #4 of 18 best companies in Aggregate supplier
- #6 of 125 best companies in DIY Store
- #5 of 30 best companies in Fence Supply Shop
- #14 of 96 best companies in Hardware Shop
- #27 of 243 best companies in Home improvement shop
About North West Timber Treatments - Manchester
Written by the company
North West Timber Treatments (NWTT) is a proud, family-owned timber and builders merchant, and the leading independent supplier of timber, decking, and building materials across the North West of England.
With over 30 years of experience, we’ve built a strong reputation for delivering high-quality products, exceptional service, and outstanding value. Whether you're a DIY enthusiast, a professional tradesperson, a contractor, or a local authority, we’re here to support your project—big or small.
All our depots are fully stocked with a wide range of timber and building materials, and our knowledgeable team is always on hand to offer expert advice and friendly service. At NWTT, we’re committed to keeping our prices competitive while maintaining the high standards our customers have come to expect.
Shop fencing Shop decking Shop timber materials Shop monthly offers
Call into one of our NWTT stores today for inspirational ideas, friendly faces and competitive prices. We have everything you need to transform your outdoor space in an instant. Our friendly & knowledgeable team are on hand to help!
Contact info
Linnyshaw Industrial Estate, Sharp Street, Walkden, M28 3LY, Manchester, North West, United Kingdom
- 01617038066
4.7
Excellent
45 reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Awesome customer service !!!
I visited your walkden branch yesterday,and the leval of service was absolutly brilliant.
The gentleman who served me was called Scott.
He helped me with my purchases and sorted out my delivery day and time and was very profetional all the way through this process.
Scott is a credit to your company and his customer service was faultless
Many thanks to scott and all the team at your walkden branch.
Yours faithfully
Mr Paul Nuttall
23 September 2025
Unprompted review
Reply from North West Timber Treatments - Manchester
Thank you, Mr. Nuttall, for your fantastic feedback! We’re so pleased to hear Scott at our Walkden branch looked after you so well and made the whole process smooth and professional. We’ll be sure to pass your kind words on to him.
Thanks again for choosing NWTT. We look forward to seeing you again soon!
Easy to order online and in person
Easy to order online and in person. Friendly and helpful staff and delivery driver.
16 June 2025
Reply from North West Timber Treatments - Manchester
Thanks so much for the lovely feedback! We're glad to hear both our online and in-person service hit the mark, and we’ll pass your kind words on to the team and driver. Always here to help!
Reply from North West Timber Treatments - Manchester
Thank you for your 5 star review, it means the world to us. Hope to see you again soon!
10 out of 10…
Sleepers delivered when said left in a safe place.Would certainly be putting another order in the near future.
17 May 2025
Reply from North West Timber Treatments - Manchester
Thanks for the great feedback! We're glad your sleepers were delivered on time and left safely. Looking forward to your next order!
The staff and drivers are great
The staff and drivers are great, friendly and helpful. Special mention for John Smith at Walkden, super helpful and polite, but so are all the staff, a credit to the company.
13 May 2025
Reply from North West Timber Treatments - Manchester
Thank you so much for the kind words! We’re proud to have such a fantastic team - and we’ll be sure to pass your lovely feedback on to John Smith and the Walkden team.
Friendly, helpful service is what we’re all about.
I have never found a more helpful…
I have never found a more helpful company. From initial call the young lady called me back every time she said she would. supporting me with earliest availability and delivering to my home to help in a crisis. Then to receive the level of care on the Saturday from Josh the manager Scott and Gary the delivery driver. They went out of there way to help me. I have never received such excellent service. Will always use Nwtt now.
31 May 2025
Unprompted review
Reply from North West Timber Treatments - Manchester
Thank you so much for your incredibly kind words! We're truly touched by your feedback and so pleased we could support you when you needed it most. We'll make sure Josh, Scott, Gary, and the team know how much their efforts meant to you. We're proud to have earned your trust and look forward to helping you again in the future!
Ordered on line great customer service
Ordered on line and products were delivered on the day that was agreed, everything was very good quality and couldn’t fault anything. The delivery driver was very helpful and delivered everything into my garden as asked
27 April 2025
Reply from North West Timber Treatments - Manchester
Thank you for the fantastic review! We're really pleased everything went smoothly with your order and delivery. Great to hear the driver was helpful too, we’ll be sure to pass that on! We appreciate your support!
1st choice every time.
Used many times. Excellent quality, fair pricing, reliable delivery and good customer service.
15 April 2025
Reply from North West Timber Treatments - Manchester
Thank you for your continued support and kind words! We're thrilled to hear you've had consistently positive experiences with our products, pricing, delivery, and service. Looking forward to helping you again soon!
Great service as always
As usual prompt delivery with drivers who are happy to offload where needed.
Great service
28 March 2025
Reply from North West Timber Treatments - Manchester
Thank you for your kind words! We're glad to hear your delivery was prompt and that our drivers were helpful as always. We really appreciate your continued support!
Helpful friendly staff in Walden
Helpful friendly staff in Walkden, including delivery. Brilliant service thanks.
15 April 2025
Unprompted review
Reply from North West Timber Treatments - Manchester
Thank you for your kind words! We're so pleased to hear you had a great experience with the team in Walkden and that the delivery service met your expectations.
We really appreciate your support – thanks again!
They have always got what I want and…
They have always got what I want and delivery is hassle free
2 March 2025
Reply from North West Timber Treatments - Manchester
Thank you for your kind words! We're glad to hear we consistently have what you need and that delivery is smooth and hassle-free. We really appreciate your continued support!
Quick response to email enquiries
Quick response to email enquiries, friendly conversation with sales staff, helpful, cheerful drivers always willing to help when delivering timber, I have used them many times, as I am retired and use the delivery service regularly. Great bunch of people,
14 February 2025
Reply from North West Timber Treatments - Manchester
Thank you for your wonderful review! We're so pleased to hear that our team—from sales staff to delivery drivers—has provided you with a great experience time and time again. We truly appreciate your continued support and look forward to helping you again in the future!
Reply from North West Timber Treatments - Manchester
Thank you for your great feedback! We're glad to hear you’re happy with our products, timely delivery, and prices. We appreciate your support and look forward to serving you again!
Reply from North West Timber Treatments - Manchester
Hi Del, we really appreciate you taking the time to leave us a 5* review. It's great to hear that you are happy with the service you have received from us and we hope to see you again soon.
Always good value
Always good value. Always efficient when ordering. Always helpful when delivering heavy loads to your home.
28 August 2024
Reply from North West Timber Treatments - Manchester
Hi Harry, thank you so much for your 5 star review! We are delighted to hear that you had a positive experience with us at North West Timber Treatments. We hope to be of help again soon.
Great choice of timbers
Great choice of timbers, sizes and treatments. Easy website to navigate and plenty of payment options. Delivered on time.
16 July 2024
Reply from North West Timber Treatments - Manchester
We always enjoy hearing what our customers have to say, Bob! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Reply from North West Timber Treatments - Manchester
Hi Ray, thank you for taking the time to leave us a 5* review. We are glad to hear that you are happy with the service you received from us.
Very happy with the quality of customer…
Very happy with the quality of customer service. The fence panels were great and we are very happy with them.
19 August 2024
Unprompted review
Reply from North West Timber Treatments - Manchester
Hi Di, we really appreciate you taking the time to leave us a 5* review. We are glad to hear that you are happy with the service and products you received from us and we hope to see you again soon.
Reply from North West Timber Treatments - Manchester
Hi Robert, thank you for taking the time to review us and share your experience at North West Timber Treatments. We are pleased to hear that you are happy with the service that you received, and we hope to see you again soon!
Great company
Have used this company a few times for both internal and external timber and never been disappointed with the quality, price or service especially from the delivery people they are very helpful.
3 June 2024
Reply from North West Timber Treatments - Manchester
Hi Andrew, thank you for visiting us again here at North West Timber and sharing this valuable feedback. We appreciate your loyalty and your continued trust in our products and service. We look forward to seeing you again soon.
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