Nxrewards Reviews 

1,229
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 321 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight significant savings and generous cashback offers, finding them highly beneficial for everyday spending. Many also appreciate the prompt and effective customer service, noting their helpfulness in resolving issues. Some users find the monthly subscription beneficial, often receiving refunds and accumulating substantial savings. However, some customers experienced issues with cashback not tracking automatically, often requiring manual receipt submission. A few other people also felt that the reduction or removal of popular gift card discounts, like One4all, was disappointing. Additionally, some reviewers reported inconsistent customer service or difficulties with cashback rejections despite providing information.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues such as hidden monthly fees, unexpected... See more

Refund

People report ambiguous experiences with refund, with some customers saving hundreds through monthly... See more

Discount

Customers had positive experiences with discounts, with many reviewers praising the generous cashback offers,... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration over... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some customers reporting significant savings... See more

Reviews shaping this summary

Rated 4 out of 5 stars

NX Rewards has really helped us save quite a lot on shopping and everyday spending. The cashback offers are useful and easy to use. A bit disappointed that the gift card discounts, especially One4a... See more

Company replied

Rated 4 out of 5 stars

The process of using the NX Rewards site is relatively hassle free. CS are very prompt to reply when there is a problem. When I signed up I agreed to T and C s . However even after reaching the £250... See more

Company replied

Rated 4 out of 5 stars

It saved me a ton during Black Friday! Really the best cash back ever! Although needs follow up to most claims, still think it is worthy. To avoid long waiting time, follow up email for on-line pur... See more

Company replied

Rated 4 out of 5 stars

The idea is great. I love I can use it for extra savings for the cash rebate and the savings from gift cards. The admin work in claiming them is a bit tedious, especially the apps. I love claims can b... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases


Contact info

3.6

Average

TrustScore 3.5 out of 5

1k reviews

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1-star

Asks customers to review

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3.6

All reviews

(1,229)

323 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers

Scammers ! Be aware ! I just bought a ticket, they send you a form to fill for to get few quid back. After filling a form you ending up as a member with 18£ a month to pay ! Absolutely joke ! Unacceptable, how this can be legally??

3 February 2026
Unprompted review
Nxrewards logo

Reply from Nxrewards

Hello Jakub, thank you for giving us a chance to address your concerns. NX Rewards is a membership cashback programme, ideal for people who regularly shop online. By joining, you have to fill out the form presented to you upon making a purchase with one of partner retailers. Once you become a member, you can claim a Welcome Reward, as well as a Monthly Bonus, discounted Gift Cards and 10% cashback at over 1000 retailers. More details are on our website: https://www.nxrewards.com/frequently-asked-questions

For us to help provide details of how you signed up, please share more details through our request here or via email to contact@nxrewards.com

Rated 4 out of 5 stars

Great service but 1 star off

Great service, helpful and responsive. 1 star off for inconsistent customer service at times for approving cashback and only ebay referral link automatic add to the Outstanding Purchases.

28 January 2026
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Reply from Nxrewards

We appreciate your feedback and are glad our service was helpful. We're sorry for the inconsistent cashback approvals you have experienced. We'll look into this and review our processes.

Rated 4 out of 5 stars

Great monthly bonus opportunity and attractive cashback for many retailers

The monthly bonus offers a great opportunity to leverage your cashback once a month. There are plenty of retailers where attractive cashback options are available too. Although it is sometimes difficult to get all purchases tracked automatically, the option of reporting them via email works well with a response in a few days that will add your cashback to your account

27 January 2026
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Reply from Nxrewards

We're happy to hear that you find the monthly bonus and retailer cashback options valuable. We appreciate your feedback regarding purchase tracking. We're glad the email reporting option works well for you and that your cashback is added to your account in a timely manner.

Rated 2 out of 5 stars

Tesco issue

There is an issue with Tesco when orders are tracking that the cashback is appearing as £0. It isn't a case of not meeting the special terms, as I've double checked these and I literally just bought food. I send the receipt in and just receive a reply saying my order wasn't eligible so it tracked at £0, even though it clearly was. This glitch needs looking into please.

Edited to add - I called to query this and was put on hold while they investigated, and then they just disconnected the call after 20 minutes.

13 January 2026
Unprompted review
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Reply from Nxrewards

Hello Deb, we appreciate you bringing this Tesco cashback issue to our attention. We're sorry to hear that your call was disconnected. We can assure you that our representatives have been trained to handle all requests in accordance with our usual high service standards.

We'd like to investigate this issue and the support experience you have encountered. Please share your membership details through our request here and we'll do our best to assist you.

Rated 1 out of 5 stars

Tricked into purchasing

Unauthorised payment made. Bought tickets on National Express site and have ended up being subscribed for an £18 monthly subscription without my agreement. Site is not plain and seems to simply subscibe you with only one inadvertant click.

This is not something a legitimate company would do and seems to rely on you not knowing or checking for the payments to come out.

Don't think I will be using National Express again either!

21 January 2026
Unprompted review
Nxrewards logo

Reply from Nxrewards

Thank you for giving us a chance to address this matter for you. You can be assured that NX Rewards generates significant cashback savings for its members.

NX Rewards is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.nxrewards.com

You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were stated on the signup form that our programme is a paid membership subscription. https://www.nxrewards.com/frequently-asked-questions

Please share your full name and email address through our request here on Trustpilot and we'll do our best to assist you.

Rated 1 out of 5 stars

I am very upset


I am very upset. Joined this venture and i have £30 in my account and was trying to withdraw for two days. Message tells me withdrawals and payments are blocked!!! No answer on phonelines. I have now cancelled my membership. his looks to be a scam.

EDIT: I am unable to add my account details!!!! DIDN'T YOU READ MY REVIEW?

20 January 2026
Unprompted review
Nxrewards logo

Reply from Nxrewards

Hello Pam, we're sorry to hear you have not been able to receipt your payment and that you have already cancelled your membership.

Upon reviewing, you have not completed adding your bank account to your profile. As stated on our FAQ page, "Cashback and rewards are paid to you by bank transfer. They will be transferred to the bank account number as stated in your Profile. If no bank account number is present in your Profile, we will be unable to transfer your Cashback and this will be rolled over into your account balance, until you do provide us with a valid bank account number." https://www.nxrewards.com/frequently-asked-questions

For any questions, you can contact us here: 0800 917 7684*

Rated 5 out of 5 stars

The cash back service is great

The cash back service is great, I ordered lots of things from the website linked to cash back, and I got cash back and monthly bonus to my account, very reliable!

3 January 2026
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Reply from Nxrewards

We're happy to hear that you find the cash back service reliable and that you received cash back and monthly bonuses. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Overall, a good experience

Lots of shops, a simple process, and prompt customer service responses. Overall, a good experience

1 January 2026
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Reply from Nxrewards

We're happy to hear that you had a good experience with our shops, simple process, and prompt customer service. Thank you for your positive feedback!

Rated 2 out of 5 stars

Good rewards but process of claiming…

Good rewards but process of claiming welcome bonus has been impossible.

15 January 2026
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Reply from Nxrewards

We're sorry to hear you're having trouble with claiming your Welcome Bonus. Upon review, your bonus claim has been declined as your submitted receipt has missing details. Please ensure that your receipt has all the details needed to avoid future decline.

Alternatively, you can contact our customer service number below:
0800 917 7684*

Rated 4 out of 5 stars

It's great when it works

It's great when it works and for most of the purchases I have made they have tracked within 24 hours however, I have found that I need to submit receipts for cash back from Tesco almost every time I shop. It's a bit of a nuisance but NXrewards have always dealt with it promptly and I have received all the cash back I am due.

19 January 2026
Nxrewards logo

Reply from Nxrewards

We appreciate your feedback. We're glad most purchases tracked quickly. We're sorry you often need to submit Tesco receipts. We aim to improve this and appreciate your patience. It's good to know our team promptly resolves these issues for you.

Rated 1 out of 5 stars

Thei are not honest

They make me believe that there is only one single payment of £18 for 1 year subscription, when in fact is a monthly payment of £18 .

25 November 2025
Unprompted review
Nxrewards logo

Reply from Nxrewards

Please know that in order to be a member of NX Rewards you must complete the sign up from and agree to the terms and conditions. More details can be found on our website: https://www.nxrewards.com/

For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to contact@nxrewards.com and we'll do our best to help.

Rated 5 out of 5 stars

PROMPT RESPONCE

PROMPT RESPONCE

9 January 2026
Nxrewards logo

Reply from Nxrewards

We appreciate your 5-star review! We're glad to hear you're happy with our customer service responsiveness.

Rated 5 out of 5 stars

amazing every single time

since day one of using this site it's been a godsend tbh, the cashback is also very quick, and at a much higher rate than other cashback sites, any issues or queries are answered and its overall a really reliable ad handy tool to have when shopping online 10+% is huge!

if there was a way to get a referral program going i know i could get so many people signed up solely of showing them my data

thanks nxrewards, truly!

1 January 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you've had a great experience using our site and appreciate the high cashback rates. It's great to know our support has been helpful. We appreciate your suggestion regarding a referral program! Thanks for your positive feedback.

Rated 5 out of 5 stars

Nice and swift replies

Nice and swift replies

9 January 2026
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Reply from Nxrewards

We're happy to hear that you were satisfied with our prompt replies. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Absolutely superb!

I've been with NXREWARDS for a few months now. Originally I was suspicious that it might be scammy and so didn't join - mainly because of the £18 per month subscription, but I have to say it is a legit operation, very efficient and responsive, and always follows its own rules. I have been super-impressed, having now earned a total cash back of £498 in less than 3 months, and I have had all monthly subscriptions refunded for making eligible purchases! I've also taken to purchasing the One4All card every month £100 at 20% discount, so £100 for £80) saving me 20% on countless shopping and dining trips! I load the One4All card into wallet of my iPhone and use it at participating retailers like a debit card.

All-in-all I think nxrewards is superb and I would strongly recommend it to anyone. Just be sure to be diligent in your usage of it and claim your monthly bonus to reimburse the subscription fee.

10 January 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you've had such a positive experience. It's great to know you're maximizing the benefits and finding value in the cashback and One4All card discounts. Thank you for recommending our service!

Rated 5 out of 5 stars

I’ve had a really good experience with…

I’ve had a really good experience with NX Rewards. I recently received £119.90 cashback on a purchase, which I was very happy with.
On a few occasions where cashback was missed, I contacted their team by email or phone, and the support team resolved it quickly and professionally.
Overall, NX Rewards has been reliable, and their customer service really stands out.

1 January 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you had a really good experience and appreciate your positive feedback. We're glad our support team could resolve any issues quickly and professionally. Thank you for acknowledging our reliable service!

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