NG Driving Group Ltd T/A NxtGen Driving Academy  Reviews 

1,294
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional driving instructors for being exceptionally calm, patient, and extremely helpful throughout their lessons. Learners deeply appreciate the well-structured teaching methods and clear, thorough explanations that make them feel completely at ease behind the wheel. People consistently highlight how supportive and encouraging the entire team is, helping nervous drivers successfully build essential road confidence. Many individuals successfully pass their practical driving tests on the very first attempt thanks to this consistently dedicated guidance. Satisfied consumers enthusiastically recommend these professional educational services to friends and family members looking for reliable instruction.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as calm, patient, and... See more

User experience

Customers reported strong satisfaction with the user experience, highlighting well-structured lessons and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t fault the team at NxtGen! From start to finish they catered to my needs and were very supportive. Wayne my instructor will always have my highest regards. I can’t say anything but good about him... See more

Rated 5 out of 5 stars

I had an amazing experience learning to drive with Mevlud Duraki! They were patient, clear, and really helped me build my confidence behind the wheel. Every lesson was well-structured, and they alwa... See more

Rated 5 out of 5 stars

I honestly struggle to put into words how thankful I am to Louise! After years of being too scared to start lessons and not getting on with my first instructor, Louise completely made me feel at ease... See more

Rated 5 out of 5 stars

Conal was a calm, capable & informative driving instructor. I am grateful for his guidance and can happily say I passed on the first go! The app that Next Gen uses is easy to navigate. Overall compl... See more


Company details

  1. Driving school
  2. Driving Licence Training School

Written by the company

NxtGen are one of the UK's fastest growing driving schools, boasting over 60 instructors across the UK and Wales. We offer lessons including intensive courses for both manual and automatic driving across both cars and HGV's.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,294)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and amazing teacher

Alfie is absolutely brilliant. I had not driven in over 3 years and within a week Alfie had me test ready. Great teaching style, very friendly and easy to talk to, and very calm, would 100% recommend Alfie. Got me my pass on my first attempt, I’m very happy with this service.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Carlos is an excellent instructor

Carlos is an excellent, a smart , intelligent and sharp instructor .

Definitely, i would not have managed to pass the test without his knowledge .
Your commitment and dedication to your work and to teach has paid off !!
First attempt and I made it.
Thank you once again Carlos 😊

30 April 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t have done it without Louise…

I couldn’t have done it without Louise from next gen! She was so lovely and made me feel at ease with my driving anxiety. She helped me in every way possible for me to be able to pass my test. Couldn’t recommend enough, thank you so much.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Louise at Nxt Gen.

I should made this review a lot sooner! LOL, but Louise from NxtGen is the reason I finally passed my theory test. When I first reached out to her for lessons, the last thing I thought was I was going to pass my theory with her help. I believe she does have a busy schedule too, so to be able to teach her students and help them with theory? that surprised me. But I am so thankful and I am so excited for my first lesson with her at the end of May. Anyone who gets in contact with her and becomes her student? they will have found the perfect teacher. And from all the good reviews? I think it's very clear that she is a good teacher.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars – Highly Recommended!

I couldn’t have passed my driving test without Louise from NxtGen! She’s been an absolutely amazing instructor—so patient, calm, and helpful throughout every lesson. Louise always made me feel at ease, even when I was nervous, and explained everything clearly. I genuinely looked forward to each lesson. Thank you so much, Louise—you made a huge difference in my journey to passing!

23 April 2025
Rated 5 out of 5 stars

Mevlud The Driving Instructor!

I had Mevlud as my driving instructor for 20 hours, went over everything that was needed. Great instructions and talking through my mistakes, encouraging me every step of the way, had my test on Saturday april 26th in ipswich and genuinely felt so calm and relaxed about everything that i needed to do just because of Mevlud being calm and clear on what i needed to do! Thanks again to Mevlud being a great instructor 100% recommend him if you are in ipswich

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Passed!

Mev was my instructor and he’s been fantastic throughout my journey to passing my test. He made sure to guide me and make everything as comfortable as possible to be a safe and competent driver. I can’t recommend him highly enough.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

It was wonderful experience

It was wonderful experience. . . . !
Mevlud Duraki is best instructor. . . ,
He is so supportive and experienced. . . .such a great man he is. . . .
It is highly recommended. . . .best wishes

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Mev is a fantastic driving instructor

Mev is a fantastic driving instructor! My daughter passed today with 0 faults after only having had 22 hours of lessons (and a little driving with me in between). Mev was always very friendly, supportive and patient throughout and we would not hesitate in recommending him to teach anybody to drive. Thanks again, Liz & Mia

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Best driving instructor!

I’ve just passed my driving test after years of trying being put off by incompetent instructors who know how to drive but have no people skills. Louise is an incredible driver and most importantly a brilliant teacher! Wish I had found her earlier. She makes you feel at ease, understands when perseverance is essential to underpin your learning process and patience in abundance. I seriously appreciate everything she stands for to reinforce safety, which in turn creates confidence, equalling a pass!! Thank you Louise , you are truly amazing at what you do. I 100% fully recommend Louise at NXT GEN

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Gave clear instructions

Gave clear instructions, very talkative, friendly and an overall good experience. Really helpful in getting me upto the standard i needed to pass my test.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Louise is the best driving instructor…

Louise is the best driving instructor without her I could not have passed! She was so patient with me and really helped me to overcome everything that I hated when I first started driving before her. I was ready to give up on driving completely, tried once more with Lou and never did I think I would ever say I’ve passed my test! She made me feel so at ease, and always went the extra mile to always help me even when it’s not even on a lesson. She always made me feel comfortable throughout the whole process even when I started and was very nervous. Thanks ever so much Louise!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Another chapter done!!!

I successfully got my driving license! I cannot thank Carlos enough. He helped me make the plan to reach my goal and the both of us kept at it until the end. He honestly made the exam feel fairly straightforward considering how much he ensured I understood and was aware of how I was being examined.Thank you for your patience and advice throughout everything!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

If you’re neurodivergent or an anxious driver, ask for Diane

I’m going to be entirely honest. I had a rough learning experience. I’m autistic and really struggled with a lot of aspects of driving that had nothing to do with car control - reading other road users, juggling attention, switching ‘modes’ between town and national speed limits. My learning was interrupted by Covid multiple times, I had instructors quit on me multiple times, I’d reached out to literally every single instructor in my area only to be booked onto months long waiting lists for lessons. NextGen expanding into my area felt like my final chance.

My first instructor with them wasn’t great but they were very accommodating with the switch over to another instructor. I am so fortunate it was Diane. Diane, as a former teacher, had knowledge and understanding not only of the car and the road but how to actually teach me. It was a long process and not a cheap one but it was worth every penny. When I started with her, I felt like passing my test was literally impossible but she never gave up on me. She was encouraging where she needed to be but understood where and when she should push me. Her feedback was clear and if I didn’t get it at first, she would try different ways until I did.

The difference independence is going to bring to my life really cannot be understated and I honestly do not think I would have ever gotten there without Diane. I’m giving this not because I passed on my first try but because I know if I had failed, Diane would have gotten me there eventually.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

My driving instructor was Alfie…

My driving instructor was Alfie Faulkner and I have been having lessons with him since October. Today, thanks to him, I passed my driving test first time!! Alfie is very patient and kind and is a great teacher, I could not have done this without him. Thank you!!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Louise Rylley-Borrett is the best!

Louise Rylley-Borrett is by far the best driving instructor! I simply wouldn’t have been able to pass without the patience and support that she gave me. I was very anxious and I started to think that driving just wasn’t meant for me. I was quite nervous to begin with but found that Louise was the best instructor I could ask for, as she made me feel safe when driving and slowly boosted my confidence so that I never felt that driving was stressful and I always looked forward to my lessons.I cannot thank Louise enough for her patience and help throughout the process, including the many conversations we had that helped me stay calm and ease any worries I had. Couldn’t have wished for a better teacher. Louise just has this way of teaching that makes everything click. Really recommend!!

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Louise made me so comfortable

Louise made me so comfortable. Always gave good guidance. I didn't have many hours with her and then i was test ready she got me in very quickly and always gave positives. I would 1000000 % recommend her.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service…

Honestly have never known customer service like this! No apology for giving my daughter a new car for the day of her first test - after having an intensive course in a different car and having to wait weeks for a test date. Then to do it again to her on her second attempt! Taking money for training in a car that was not going to be used for the test and knowing so. It’s criminal. My daughter has lost her confidence in driving which has put her back now a while. Terrible.

10 March 2025
Unprompted review

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