I had a great experience purchasing shoes from nyc designer outlet. Their team was extremely responsive and handled everything with professionalism from start to finish. The quality of the service rea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing products and super fast shipping. My second purchase, I highly recommended NYC designer outlet to everybody. Just make sure to check order at their website so you can track item if you don’t r... See more
Company replied
amazing online store for designer lovers that hate designer prices. these guys are just great everything comes so crisp and crazy fast I got my item the next day!! excellent service responds quick hel... See more
Company replied
I ordered shoes that have a width of EE and they sent me shoe that are D that's are super tight and unbearable for $400! The worst part is they put a label maker sticker saying "EE" over the still sli... See more
Company replied
Company details
Written by the company
NYC Designer Outlet is a footwear and accessories company that curates the latest designer brands to offer you at discounted prices. We started in New York City back in 2016 with the goal of sourcing authentic sneakers and shoes from designers such as Gucci, Salvatore Ferragamo, and Tod's. Since 2016 we have consistently sourced authentic goods at best prices for our customers worldwide! Our store provides an incredible selection of quality products for everyone’s needs without breaking your bank account. With unbeatable service and fast shipping times, NYC Designer Outlet has become one of the top shoe retailers on online. We are committed to providing excellent customer service – if you have any questions or concerns please contact us anytime!
Contact info
New York City, United States
- support@nycdesigneroutlet.com
- nycdesigneroutlet.com
4.4
Excellent
257 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had an excellent experience with the…
Had an excellent experience with the purchase of a pair of tod’s loafers.
21 February 2023
quality at a discount with excellent service
Quality genuine merchandise at discounted prices, fast shipping easy returns.
8 February 2023
website is very nice shipping was quick…
website is very nice shipping was quick just a awesome experience
24 January 2023
Is it the shoes?
Wow, incredibly fast shipping, shows were exactly as described and appear to be authentic. Will shop here again.
15 January 2023
Excellent customer service
My original order wasn’t the right size. The exchange was easy and the customer service was great
18 January 2023
I just received my Gucci belt but it…
I just received my Gucci belt but it didn’t came with a box I’m supper dissatisfied.
11 January 2023
Wonderful experience
Wonderful experience. Easy terms .. Easy to deal with..
10 January 2023
Unprompted review
Legit store, amazing prices
Found this store through ebay and I think I won’t stop buying from them.
Customer service was amazing, on of the best communications I’ve established with a store. Delivery was quick, well packaged and most important, original items.
4 January 2023
Unprompted review
Extremely fast delivery
Extremely fast delivery! All products were in original boxing with original tags
And the customer service team was really helpful for me
25 December 2022
Reply from NYC Designer Outlet
Thank you so much!
Reply from NYC Designer Outlet
Were so happy your happy!
Had a great experience shopping here
Had a great experience shopping here! Ordered 2 items. Came quickly, one item sizing didnt work out and they had such great customer service. I was able to return that item quickly and smoothly! And I’m immensely enjoying my other item that I purchased! Thank you for such a great shopping experience!
5 December 2022
Reply from NYC Designer Outlet
Cheers! Thanks and we hope to see you again
Nice belt quick delivery
14 September 2022
Process was simple and easy
Process was simple and easy
Shoes came quickly and looked great!!
Highly recommend
2 June 2022
Really enjoyed ordering from them
Really enjoyed ordering from them
Shoes came right away and looked great!!
3 August 2022
Good communication and service
NYC Designer Outlet communicated promptly, delivered and delivered quickly.
They were very easy to deal with exchanges etc.
Thank you. Will use again
14 September 2022
Great service
19 August 2022
Great transaction!
Very helpful, quick shipping, and excellent communication. Thank you!
15 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.