Nynge 

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Rated 5 out of 5 stars

Have ordered 3 parcels in a week as keep finding such great stuff on their website and getting loads of christmas presents sorted. Still love that the parcel is there when I wake up (usually the next... See more

Company replied

Rated 4 out of 5 stars

I ordered the small plates of the year from Nynge. Delivery was timely and packaging adequate. The price, including delivery, was much lower than from a local retailer. Excellent experience

Rated 4 out of 5 stars

I'd say my experience with nynge is overall good, prices are really great, customer service is good but the shipping could be a little bit faster. Maybe this was just me being unlucky though.

Rated 5 out of 5 stars

You'll get 5 stars from me as I m really happy with my latest order. It was shipped to me fast, I didn't pay for shipping , customer service was good to me and your royal copenhagen products are beaut... See more

Company replied

Company details

Information provided by various external sources

Som medlem af fordelsklubben Nynge får du store rabatter på alt interiør. Du kan spare helt op til 80% på kendte interiørbrands. Vi giver gratis fragt på alle ordrer og op til 30 dages returret.


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(414)

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Rated 5 out of 5 stars

Overall great!

Nynge was overall great when I ordered my Blue fluted mugs from them two weeks ago. Fast delivery, good prices and a nice customer service employee.

13 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Betty,

Thank you for leaving a review of Nynge - We'll have a look at who you've been in contact with and let the person know he or she did a good job! :-)

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 5 out of 5 stars

Just perfect.

Everything was just perfect when I purchased my order from Nynge.com. Really surprising to see that they ship to the US and the prices are amazing. Thanks a lot! :)

13 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Helen,

Thank you for leaving a review of Nynge - See you on Nynge.com!

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 5 out of 5 stars

Could not be happier!

Recieved my package today and everything was perfect! Really could not be happier with my purchase at Nynge.Thanks for your quality service

13 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Karen,

Thank you for leaving a review of Nynge - Have a great day!

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 5 out of 5 stars

Great Experience

Really enjoyed my first experience at Nynge! Bought the most beautiful Royal Copenhagen vase from them and it was delivered without a scratch!

13 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Mary,

Thank you for sharing your experience with us here on Trustpilot - Enjoy your vase! :-)

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 5 out of 5 stars

great

Had a great experience with Nynge – great customer service who cares for you and amazing prices. 5/5 stars from me 

13 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Mary,

Thank you for leaving a review of Nynge - We're glad that you received the help you needed! :-)

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 1 out of 5 stars

Not reliable, worst experience in online shopping in Denmark

Hi,

ALERT: Please be aware when you handle in their website. I just blocked my credit card because I am receiving unnauthorized charges from them.
I subscribed to a promotion to buy 2 Royal CPH cups for 19 kr.
They never sent me an order number, and charged me 19 kr.
And now they are charging me 197 kr monthly.
They never sent me my products, and they are charging me some kind of unnauthorized subscription.
Nynge: You can track my profile with the name Liliana Janette Gomez Castrejon
I opened a legal case with my bank

10 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Liliana,

We're sorry to hear that you're not pleased with us, but we're sure there is an explanation for any amount withdrawn from you.

We do not wish to publish any of your account information, and therefore we're asking you to contact us for any further explanation.

If you have any questions regarding your case or any other enquiries, please dont hesitate to contact us at support@nynge.com.

Best regards,
Nynge.com
Support@nynge.com

Rated 5 out of 5 stars

Great service

Great service, fast delivery and the products are simply amazing!

10 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Zoe,

Thank you for leaving a review of Nynge! We wish you a great day :-)

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 5 out of 5 stars

Nynge.dk Review

I just want to share my experience with Nynge in here, as i think it deserves to be shared. I recieved a broken item - apparently it was damaged under transport - and Nynge sent a new item to be straight away. Here in the US its usually not that easy to deal with these kind of situations, but it was dealt with in no time. Really appreciate it, and i wish you all the best.

10 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Amity,

We appreciate your review and we're extremely happy to see that the situationen was properly handled! :-)

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 5 out of 5 stars

Hello Nynge,

Hello Nynge,

Thanks for providing such a good service. Not a lot of companies are able to supply Royal Copenhagen to the US, but im so happy you did and im really enjoying my new mugs. Much appreciated!

10 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Emily,

Thank you for leaving a review of Nynge - See you on Nynge.com!

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 1 out of 5 stars

Do not order anything from this site!

Do not order anything from this site, they must be avoided.
'Contests' advertised as cheap orders, automatic subscription to a 39€ membership without any sort of notification (via website or email), and account errors so you cannot even cancel the membership. AVOID!

9 November 2017
Unprompted review
Rated 1 out of 5 stars

Unprofessional company and page

I’ve Ordered a few things from the website and after that I got charged an extra €39 I’ve noticed that after checking my bank account statement. When I went on to websites customer care, there was some sort of membership mentioned, which I’ve never heard anything about.. I didn’t sign up for any membership.. I’ve got order confirmation email and email for setting up a password for account with them, but there was nothing mentioned about the membership or monthly pay or whatever.. couldn’t even find the way of canceling this membership on their website!
Extremely unsatisfactorily. Emailed them about the problem, but they are saying that couldn’t do anything

9 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Indra,

We're sorry to hear that you're not pleased with us, but we're sure there is an explanation for any amount withdrawn from you.

Sadly we can not have a look at this yet, as you have not added any order number to your review.

If you have any questions regarding your case or any other enquiries, please dont hesitate to contact us at support@nynge.com.

Best regards,
Nynge.com
Support@nynge.com

Rated 5 out of 5 stars

LOVE IT!

LOVE IT!

Thank you so much for picking me as the winner of your contest! I know the draft was completely random, but i still want to thank you for this great item! The vase looks incredible and delivery was on point as expected! :-)

9 November 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Anna,

Thank you for leaving a review of Nynge - we hope you are enjoying your vase and we'll see you on Nynge.com! :-)

Best regards,
Nynge ApS
Kundeservice@Nynge.dk / Support@nynge.com

Rated 5 out of 5 stars

i misunderstood a poster on instagram

i misunderstood a poster on instagram, and so i wanted my money back, and i got them within 2 days.

4 October 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Alberte,

Thanks for your kind words and for leaving this review! :-)

Best regards,
Nynge
Kundeservice@nynge.dk

Rated 4 out of 5 stars

Super god hjælp over E-mail

27 September 2017
Unprompted review
Nynge logo

Reply from Nynge

Hej Laura,

Tak for din anmeldelse - dejligt at du er tilfreds med vores service!

Mvh Rasmus
Nynge Kundeservice
Kundeservice@Nynge.dk

Rated 5 out of 5 stars

Service

Very good,fast and responsive customer support.
I am very satisfied.

15 September 2017
Unprompted review
Nynge logo

Reply from Nynge

Hello Iveta,


Thanks a lot for your review - We appreciate it! :-)

Best regards,
Nynge

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