Bought my first Rolex from Dominic and Farrell, both were super helpful, friendly and educational. After shopping around for some time these two gave me the best price for the best option watch within... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #72 of 131 best companies in Watch shop
- #6 of 12 best companies in Jewellery Valuer
- #21 of 25 best companies in Jewellery Buyer
- #150 of 288 best companies in Jewellery shop
Written by the company
Oakbury was born from a moment of significance—a grandfather passing his cherished watch to his 14-year-old grandson. That gift sparked a passion that grew into a lifelong pursuit. Today, that spirit lives on in every timepiece we source. More than transactions, we create moments of meaning, built on trust, care, and connection. At Oakbury, people come before pieces. You will always know who you are dealing with, and you will always feel our commitment behind every watch we source. Warm, discreet, and deeply personal—that is the Oakbury way.
Contact info
United Kingdom
- oakburywatches.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lichfield visit
Visited the Lichfield showroom just before Christmas - had a very warm reception from Harley on the front desk and was greeted warmly by Brad who made my purchase very smooth. We had a good giggle, would recommend x
Good service overall
Good service overall. Quick payment and easy to arrange.
Great professional service
Great professional service. Delighted with the watch. Looking forward to buying from you again.
I sold my watch and it couldn’t have…
I sold my watch and it couldn’t have been simpler.
Great Service
Great service and experience from Oakbury Watches, extremely happy with my purchase, would definitely use again and recommend to others.
Rolex - King
I recently purchased two watches from Oakbury, and I couldn’t be more impressed with both the quality of the timepieces and the exceptional service I received. I want to give special recognition to Dom, who has been an absolutely fantastic representative of the company.
Throughout the entire process, Dom was professional, ethical, and incredibly patient with all of my questions. He took the time to thoroughly address every query I had, never rushing the conversation and always ensuring I felt confident in my choices. His deep knowledge of the watches he sells was evident from the start, and his guidance made the buying experience smooth and enjoyable.
Thanks to his outstanding support, I now own two beautiful Oakbury watches and will gladly return for future purchases. Dom is truly an asset to the business, and Oakbury is fortunate to have such a dedicated and knowledgeable representative.
Overall I am thrilled with the Rolex I…he
Overall I am thrilled with the Rolex I purchased from Oakbury watches. The quality of the watch and the outstanding customer service made it a truly memorable buying experience - special thanks to Bradley for his expertise. Would highly recommend.
I have been looking to buy a Rolex for the last few years and finally found the right one all thanks the to great customer service and experience of Oakbury watches, thanks you once again.
I have been looking to buy a Rolex for the last few years and fin
Bought a watch from Oakbury for my…
Bought a watch from Oakbury for my partner. 1st class customer service with a great knowledge of products. Felt extremely comfortable from start to finish. Will use again
Great service from oakbury
Great service from oakbury, first class from start to finish. Would highly recommend.
Great watches, even better service
When I was looking for my Cartier I found that Oakbury had a really great selection at fair prices. I had been thinking for a long time about this purchase and the guys at Oakbury really helped out, giving me all my options before I chose my Santos. Kudos to Brad as well who worked with me closely to provide my options and to support this good experience.
Bought a watch
Bought a watch wonderful customer service and friendly . Watch is in perfect condition next day delivered as promised and sized to my wrist before hand .
Look forward to using them again
Purchased my Rolex from Oakbury due to their great selection. Bradley in sales was able to answer every question I had and advise on different options. Would recommend and look forward to using them again.
Great knowledge of the watches plenty…
Great knowledge of the watches plenty of stock to choose from, got what I wanted at a good price would definitely recommend them
Sold a Rolex to Oakbury last month and…
Sold a Rolex to Oakbury last month and whole transaction was very smooth. Actually looking to purchase a Omega soon so will be in touch in the new year!
Recent Cartier purchase
I recently bought a Cartier from Oakbury Watches, and honestly the whole experience was really enjoyable. Farrall was really friendly and super knowledgeable. You can tell he really knows his stuff, but he explains everything in a way that feels helpful rather than salesy.
Love my watch thank you!
Bought a watch super simple and…
Bought a watch super simple and professional and before hand made to fit my hand. Next day delivery as promised to my house . Super friendly service would recommend them to every one
Exceptional Service
We wanted a classic watch for our Son’s 18th birthday so got in touch with Will at Oakbury who couldn’t have been more accommodating. He was extremely knowledgeable with the multiple questions & options we asked him about, never losing patience! We would thoroughly recommend Oakbury & Will & couldn’t be happier with the service we received
Oakbury Watches review
Brought and sold a few pieces through the Oakbury team.
Very responsive and professional. Delivered exactly as promised. Would highly recommend.
Thanks guys.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
