Saw the tables of a couple different websites and Oak Furniture King was the cheapest and had the cheapest delivery cost. Wasn't in a rush so just took standard delivery and the speed at which the ord... See more
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Review summary
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These arrived quickly and were as described. We did have an issue with one chair, but this was replaced quickly thanks to Liz in customer services. Comfortable as well as looking fabulous, hopefully... See more
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I really can't fault this company, from ordering to delivery...The beautiful table that arrived was so easy to assemble, looks absolutely stunning at such a great price. The office ladies Helen & Liz... See more
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I recently purchased a dining table and chairs from Oak Furniture King and I’m very pleased with the service. Delivery was fast, and I was kept updated throughout, including clear communication... See more
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Company details
- #165 of 395 best companies in Home Furniture Shop
Information provided by various external sources
At Oak Furniture King we offer an extensive range of high quality solid hardwood furniture in a variety of styles and finishes to suit any type of home. From solid oak dining sets to rustic oak bedroom furniture we offer the UKs most sought after and current ranges at unbeatable prices. Our large distribution centre located in Birmingham holds thousands of pieces of hardwood furniture in stock at any one time. This ensures that your furniture can be dispatched within days of ordering. Please submit your queries to: Sales: customerservices@oakfurnitureking.co.uk Telephone: 0121 667 2175 Lines are open Monday to Friday from 9.00am to 5.00pm (GMT) (Exc. Christmas Day and Boxing Day) Post: ALM Distribution 10 Dudley Road, Oldbury, West Midlands B69 3DN
Contact info
10 Dudley Road, B69 3DN, Oldbury, United Kingdom
- 0121 552 0331
- customerservices@oakfurnitureking.co.uk
- oakfurnitureking.co.uk
4.7
Excellent
2k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delighted with our furniture
Delighted with our furniture. Ordering was easy and delivery man was lovely. The only hiccup was that he did not tell us when he was going to come. Fortunately we were in.
23 August 2025
Reply from Oak Furniture King
Thank you so much for your kind feedback. We’re delighted to hear that you’re happy with your furniture and that the delivery went smoothly overall. We’re sorry to hear you weren’t given advance notice of the delivery. We’ll be sure to pass this on to our courier to help improve communication in the future.
Kind regards,
Liz
Customer Service Team
Delivery really polite and helpful and…
Delivery really polite and helpful and had to phone you for a missed item really helpful nothing was to much trouble and got my missing item to me within 2 days excellent service wonderful patio set really happy all round would highly recommend this company.thank you
11 August 2025
Reply from Oak Furniture King
Hi Julie,
Thank you so much for taking the time to share your experience with us.
I am very pleased to hear that you are happy with your furniture and the service you received.
If you have any questions or queries regarding the item in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Thank you once again
Kind Regards
Helen
Customer Services
Montana Brown Leather Dining Chairs/Scroll Top
These arrived quickly and were as described. We did have an issue with one chair, but this was replaced quickly thanks to Liz in customer services. Comfortable as well as looking fabulous, hopefully they will last many years. Highly recommend - excellent customer services.
4 August 2025
Reply from Oak Furniture King
Hello
Thanks so much for the 5* review and wonderful feedback.
We are delighted to hear you are happy with your purchase and the service you received. I will pass your kind words on to Liz
If you need anything in future please don't hesitate to reach out
Kind Regards
Helen
Customer Services
Crystal console table
Ordered late afternoon onnline ,received confirmation email and the delivery process was put in place. Kept updated all of the way and had goods by the friday morning. Absolutely over the moon with the console table!
Whole order process was fast and efficient.
29 July 2025
Reply from Oak Furniture King
Hello Jackie!
Thanks so much for the 5* review.
We are delighted to hear you are happy with your purchase and the service you received, we're really glad to hear such kind words.
If you need anything in future please don't hesitate to reach out
Kind Regards
Helen
Customer Services
Oregon 110cm Round Solid Oak Dining Table
Wonderful table - solid and very well made, couldn't tell from the description how it would be delivered but the legs are ready assembled and the top seperate - so just 3 screws to secure the top to the legs. No specific delivery date booking available but spoke to customer services and was able to agree a 2 day window for delivery, was delivered on the second of those dates. Pallet delivery to the front door but the driver took the pallet away which was so helpful. Boxes are large but once opened the legs were easy to carry and we just rolled the table top down the corridor to our flat.
31 July 2025
Unprompted review
Reply from Oak Furniture King
Thank you for your lovely review!
We’re so pleased to hear that you’re happy with the table and found the assembly straightforward. It's also great to know the delivery process worked out smoothly for you.
Kind regards,
Liz
Customer Service Team
The table has a lot of red tones…
The table has a lot of red tones whereas the chairs haven’t got any, looks like a total miss match probably cheep American oak, would never spend nearly £1000 without personally looking at any furniture in the future
17 July 2025
Reply from Oak Furniture King
We’re very sorry to hear that you’re not 100% satisfied with your table and chairs, and we sincerely apologise for any disappointment caused.
However, we were not made aware of any issues with your order prior to this review. We always welcome the opportunity to resolve any concerns and would be more than happy to assist you further.
If you would like us to look into this matter, please don’t hesitate to contact us directly at customerservices@oakfurnitureking.co.uk with your order details and any relevant information.
Kind regards,
Liz
Customer Service Team
Amazing service
Fantastic service and excellent product. Would definitely purchase from them again. Had to ring them to re-arrange delivery and lady was super helpful.
16 July 2025
Reply from Oak Furniture King
Thank you so much for your kind feedback! We're delighted to hear that you're happy with both the product and the service you received.
It’s great to know our team could assist you with your delivery — we’ll be sure to pass on your comments. We really appreciate your support and look forward to serving you again in the future.
Kind regards,
Liz
Customer Service Team
Reply from Oak Furniture King
Hi Pamela!
Thank you for the 5* review- we are delighted to hear you are happy with the service you received.
We hope to have you shop with us again soon.
Many Thanks
Helen
Customer Services
Good experience
The price was fair, the delivery was punctual and what arrived matched with what we saw online. Well done.
4 July 2025
Reply from Oak Furniture King
Thank you so much for your kind feedback.
We're really pleased to hear that everything met your expectations.
If there's anything else we can assist you with, please don’t hesitate to get in touch.
Kind Regards,
Liz
Customer Service Team
Happy purchaser.
Item was described well, included measurements, and met expectations. Delivery was prompt and item well packaged.
23 June 2025
Reply from Oak Furniture King
Thank you so much for your kind review!
We’re delighted to hear that the item met your expectations and that you found the description and measurements helpful. It’s also great to know the delivery was prompt and the packaging met your satisfaction.
If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liz
Customer Service Team
Oak Furniture King
The team were great and very helpful…
The team were great and very helpful and the order was delivered in a few days. It is expensive but it's worth the cost if you had a big order like ours and it all came preassembled.
18 June 2025
Reply from Oak Furniture King
Hi Ismail,
Thank you so much for taking the time to share your experience with us.
I am very pleased to hear that you are happy with your furniture and the service you received.
If you have any questions or queries regarding the item in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Thank you once again
Kind Regards
Helen
Customer Services
Great product and service
Answered all our questions ahead of purchasing and were happy to hold the delivery date until we were ready for the furniture. Great customer service and the daybed is fantastic quality.
11 June 2025
Reply from Oak Furniture King
Hi Allie and Simon,
Thank you so much for your 5-star review!
We're delighted to hear that you're happy with your new daybed.
We pride ourselves on delivering excellent customer service, and it's always our aim to accommodate our customers' needs wherever possible.
We're pleased that we were able to assist you with minimal inconvenience and help make your experience a smooth and positive one.
Should you need any help or have any questions in the future please don’t hesitate to reach out to us directly.
Kind regards,
Helen
Customer Service Team
Patio table and chairs
From start to finish it was a very good experience. The furniture is top quality delivery was on time and exactly where we wanted it would recommend it to anybody.
6 June 2025
Reply from Oak Furniture King
Thank you so much for your kind feedback. We're delighted to hear you’re happy with both the furniture and the delivery experience. Your recommendation means a lot to us!
Kind regards,
Liz
Customer Service Team
Lovely unit good delivery
10 June 2025
Reply from Oak Furniture King
Hi There
Thank you for 5* review
We are delighted to hear that you are happy with your furniture
If we can help with anything in the future please do not hesitate to contact us
Many Thanks
Helen
Customer Services
Fabulous chairs
Bought a set of six leather dining chairs. Great quality and beautifully made. Delivery was fast, customer service is amazing with excellent communication.
I'll be buying more from oakfurnitureking in the future. Highly recommend!
20 June 2025
Unprompted review
Reply from Oak Furniture King
Hi Don!
Thank you for the 5* review- we are delighted to hear you are happy with your chairs and the service you received.
If you need anything in the future please do not hesitate to contact us- We hope to have you shop with us again soon.
Many Thanks
Helen
Customer Services
Fantastic Customer Service
We purchased an 8 seater rattan garden furniture back in 2020 and can I say it still looks brand new even though we no longer have the covers to protect it. We were missing one of the back cushions and due to the time we purchased and Covid we never got to use the furniture. I called them the following year and a member of staff came out to my address with a replacement cushion after they had finished work. Now 5 years on we are in need of replacement clips that hold the furniture together. I emailed them to enquire how I go about buying new ones and straight away I got a reply saying they were replacing them free of charge and no delivery cost. What can I say but FANTASTIC and PRICELESS customer service. They go above and beyond. Would definitely recommend this company to anyone. Such quality items at very reasonable prices. Very prompt service every time.
16 June 2025
Unprompted review
Reply from Oak Furniture King
Hi Christine
Thank you so much for your kind words and thoughtful feedback – we truly appreciate it!
It’s wonderful to hear that your furniture is still looking great, and we're so glad we could help with the replacement parts.
We always strive to provide the best service possible, so it means a lot to know it made a difference.
If there’s anything else you ever need, please don’t hesitate to get in touch – we’re always happy to help!
Kind regards,
Helen
Customer Services
we ordered them online
we ordered them online. we was a bit skeptical about it they looked really good in the photos but we ordered them anyway. the delivery was quick and packed very well. when we opened them we was very pleased with them and they are made really well. i would highly recommend and they look fabulous.
29 May 2025
Reply from Oak Furniture King
Thank you for your lovely review! We're so glad you took a chance on us and that the chairs exceeded your expectations. It's great to hear you were happy with the quick delivery and quality—thank you for recommending us!
Best regards,
Liz Smith
Customer Service Team
Reply from Oak Furniture King
Hi Tony
Thank you for your review
We are delighted to hear that you are happy with your furniture
If you need anything in the future please do not hesitate to contact us
Many Thanks
Helen
Customer Services
Reply from Oak Furniture King
Hi !
Thanks so much for the 5* review and wonderful feedback.
We are delighted to hear you are happy with your purchase and the service you received.
If you need anything in future please don't hesitate to reach out
Kind Regards
Liz
Customer Services
Helen Barrett at Customer services was…
Helen Barrett at Customer services was very helpful, everything we required was sent out immediately after speaking over phone. Very happy customer today
Very kind regards
John
16 May 2025
Unprompted review
Reply from Oak Furniture King
Thanks so much for the 5* review and wonderful feedback.
We are delighted to hear you are happy with your purchase and the service you received.
If you need anything in future please don't hesitate to reach out
Kind Regards
Liz
Customer Services
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