Oakleysgardenmachinery Reviews 

Great company to deal with, quick response to email query for expected delivery date and delivered on time.

The ordering was quick and easy.
The part came the next day

Item was as described, I could have done with it sooner, but it’s probably not a stock item. Well packaged and good communication though.

£7 to send a small locking nut for a strimmer is ridiculous. And over two weeks for delivery with that price is not acceptable

Great customer service, answered everything i asked, went above and beyond.

The crankshaft was delivered on time. However, the crankshaft was not the correct item. There was a refund for the crankshaft with no quibbles. The staff went out of their way to make contact with the manufacture to clarify which was the right crankshaft after doing their own investigations. Very helpful company and I would recommend them to everyone.

Good company can't complain but I would give you five stars but can't because there's always stuff to improve on but honestly great company cheap priced any thing I have bought from you guys has always worked and I have never had an issue with it cheers hock

Good product , great price , prompt delivery !

good price and very quick delivery ,

When ordered stated in stock but took over 7 weeks to deliver!!

Firstly, they pretend that they have parts in stock which they don't have and take your money.
Secondly, they don't rush to get you the parts you've paid for (two weeks to the day in my case).
Thirdly, they send you the wrong parts labelled as the correct parts. Then they expect you to prove they're wrong. And they don't accept incoming phone calls! I wonder why.......

They managed to get a hard to find Stiga / Mountfield part without any problems - great communications. Thank you.

Tried to deliver, didn’t ask a neighbour to take it in so I’ve paid £7 delivery and still not got the part , poor delivery service☹️

Good price and good service, spot on thank you.

SIMPLE TO FIND ITEM

Ordered item not in stock. Great communication from company (Ross) ensuring that I was aware that there may be a delay.

We bought a lawnmower from Oakley's just before the Cressage outlet closed. When we came to take it out of the box to use it was missing the bolts and levers to attach the handle. So having found that very frustrating, we did email them and they were very efficient and ordered the relevant parts to be delivered to us. Thanks! All now working well so came good in the end.

When I ordered the part, I was told 3 working days. It took 7 working days. The reason I was given was that there was a stock check at the warehouse. This stock check would have been planned and I should have been warned that there would be a delay.