Oakleysgardenmachinery Reviews 

712
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, mentioning that the company keeps them well-informed about order progress and provides helpful advice on correct parts. Many people found the ordering process quick and easy, often resulting in fast and prompt delivery, with items arriving the next day or even quicker than anticipated. Reviewers also appreciated that products were accurately described and arrived well-packaged. However, some customers also noted significant issues with delivery, describing it as very slow or experiencing long waits of over two weeks. Some people mentioned that postage costs were disproportionately high compared to the item's value, contributing to dissatisfaction with the overall delivery experience.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising quick delivery, good tracking,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting helpful and quick responses to... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the ease of ordering correct... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Oakley's and their courier APC , good tracking information and delivered within the time slot as advised. I would definitely use Oakley's again for spare parts.

Rated 5 out of 5 stars

Very helpful and quick to answer email enquiry. Advised on correct part number needed, easy to order and pay for, and was received next day delivery. Highly recommended.


Company details

  1. Home & Garden

Written by the company

Oakley's is a leading supplier of garden machinery & equipment. We sell all top brands with an excellent service & parts department. Fast UK delivery.


Contact info

4.2

Great

TrustScore 4 out of 5

712 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(712)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Order dispatched quickly

Order dispatched quickly. There was a problem with the courier delivery but I contacted Oakleys and they sorted it with the parcel arriving the next day

1 July 2024

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