Oakmans Estate Agents Reviews 454

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting that the team goes above and beyond to provide support, clear explanations, and constant updates, ensuring a positive user experience. However, some people were dissatisfied with the company's communication and organization, particularly regarding contact and responsiveness. A few customers mentioned issues with delayed appointments, lack of direct contact information, and difficulties in getting replies to emails, leading to frustration and a perception of disorganization.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the team's professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of staff... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process clear, easy, and... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Many customers praise excellent communication, quick... See more

Based on these reviews

Rated 5 out of 5 stars

My house sale has just gone through thanks to the Oakmans Northfield team. Charlee Evans valued my house and explained what would be happening next. Bill Fan and Dominic Smith did a wonderful job... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Oakmans were superb. We had trouble with selling our property through a different agent, switched to Oakmans and sold within a month. Their sales progression team were excellent,... See more

Company replied

Rated 5 out of 5 stars

Ive recently sold my house with Oakmans estate agents and I cannot thank the Northfield branch enough. Lilly managed to get my house sold within a week for over asking price! Laura was amazing when a... See more

Rated 5 out of 5 stars

Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful howev... See more

Company replied


Company details

  1. Estate Agent

Written by the company

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

454 reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Property pictures with Hau from Oakmans

08/04/26 Hau from Oakmans arrived on time and I was greeted by a very friendly young man. He clarified the process and helpfully moved a few things for me due to my limited mobility. I found Hau to be very efficient in taking the pictures on my property which took approximately 30mins. So far I have nothing but praise for the team at Oakmans in Harbourne.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Jamie was very professional

Jamie arrived on time having previously confirmed the appointment. He was friendly thorough and professional. He talked us through the procedure involved and informed us of what the plan was going forward. We were very satisfied.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Property Photos

Hau visited today to take photos of my property ahead of renting it out. He was efficient and professional, and explained how the whole process worked clearly. It was super cool to see the drone shots of the property - I would highly recommend.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Seamless media session

Seamless media session.
Time changed and it was moved 2hrs earlier.
Photographer turned up 15 mins early so still doing last minute touches.
Photographer knew what he was doing and was helpful. Good service

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Take the pain out of selling your home …

Since deciding to sell our house and appoint Oakmans as our estate agent we have had excellent support throughout the process. Photography of our home was very professional and we were delighted with the results. We cannot speak highly enough of their people and efforts

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service the photographer helped with ideas and moving items to get the best possible photos, polite and professional service.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Showing off our home

Dominic from the marketing team has taken fabulous pictures of our home, that really show it at its best. He was professional and explained everything he was doing during the time he was with us to ensure we were happy. We are really glad we chose Oakmans to sell our home.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

House sale photos

Prior to date selected I received daily email texts and email reminders with opportunity to cancel & rearrange if required.
Dominic Smith was professional, courteous and friendly.
Arrived promptly as arranged, upon which clearly explained plan of action and undertook accordingly.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Property photography.

The photographer arrived promptly at the arranged time,he went around the different rooms and we moved family photos etc,he carried out the photography,video and drone footage in a timely manner,he was polite and very competent , excellent.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

House marketing photography

Photographer arrived 5minutes early; he was courteous and very professional. He was on site for 30minutes with no disturbance to my day. Photos, video and drone footage concluded

20 March 2026
Unprompted review

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