OakNorth Bank Reviews 

21,023
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that opening accounts online and navigating the website is exceptionally straightforward, secure, and user-friendly. People consistently praise the highly competitive interest rates and efficient fund transfers provided throughout their fixed term investments. Consumers find the overall end to end process extremely smooth, reliable, and well organized from start to finish. However, some customers also noted concerns about unexpected interest rate fluctuations or third party processing issues. A few reviewers mentioned desiring faster access options or experiencing occasional service limitations with certain features. Despite these minor drawbacks, consumer satisfaction remains broadly positive regarding the general banking services offered.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how stress-free and easy... See more

Website

Consumers find website to be positive, highlighting that the online platform is very intuitive and simple to... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with polite, friendly,... See more

Price

Users describe positive interactions with price, frequently highlighting competitive interest rates and easy... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the good interest rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more

Company replied

Rated 5 out of 5 stars

Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy w... See more

Company replied

Rated 5 out of 5 stars

It was really easy to open an account online. I couldn't transfer money directly from my nominated bank account but I think that was due to security from my bank rather than Oak North. Was easyvto do... See more

Company replied

Rated 5 out of 5 stars

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more

Company replied


Company details

  1. #2 of 50 best companies in Bank
  2. #26 of 102 best companies in Financial Institution
  3. #2 of 4 best companies in Private Sector Bank
  4. #3 of 20 best companies in Savings Bank

About OakNorth Bank

Written by the company

Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more. OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Visit www.oaknorth.co.uk for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21k reviews

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4.8

All reviews

(21,023)

3,980 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended bank

Very impressed with your internet setup for opening new accounts - easy to use and fast response, in particular the slick process for transferring funds from nominated bank account. Way ahead above many other similar challenger banks and building societies. I would thoroughly recommend this bank.

8 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear you're impressed with our internet setup for new accounts, finding it easy to use and responsive. It's wonderful that the process for transferring funds was slick and that you would thoroughly recommend us. Thank you for your fantastic feedback!

Rated 5 out of 5 stars

Easy and straight forward to apply for…

Easy and straight forward to apply for account and transfer money to.

8 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that applying for your account and transferring money was an easy and straightforward process for you. Thank you for your positive feedback!

Rated 4 out of 5 stars

Transferring ISA funds

Easy process when transferring my ISA funds

22 July 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that transferring your ISA funds was an easy process for you. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Good rate of interest

Good rate of interest. Easy to use website

20 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you appreciate our interest rates and found our website easy to use. Thank you for your positive feedback!

Rated 5 out of 5 stars

Everything just worked despite my…

Everything just worked despite my fears. Trying to open an account as an attorney was not something I expected to be doing but you provided the assistanceand it just all happened. Thank you.

8 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that opening an account with us was a smooth and positive experience for you, especially given your initial concerns. It's wonderful to know our assistance made the process straightforward.

Rated 5 out of 5 stars

Online experience very simple to use

Online experience very simple to use, even for an octogenarian with limited IT skills!! Was kept informed throughout procedure so not worried that I had omitted any stages. Informed immediately that payments received etc which was very reassuring.

21 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you found our online experience simple to use, and that you felt informed and reassured throughout the process. It's wonderful to know that you had such a positive experience!

Rated 5 out of 5 stars

Fr myself,I never try and navigate …

For myself,I never try and navigate this new system of doing, or sending emails. I would rather speak to person by phone. It is a problem when you are 86 years.
I have always found that gives me great pleasure, when I talk to your infomation desk.They are most obliging and helpful. May it continue.

8 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re delighted to hear that you have found our team helpful and that you value being able to speak with us by phone. We understand that customers have different preferences for managing their accounts and communicating with us, and our team is always happy to provide support over the phone when needed. We appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Easy

Easy, simple and straightforward

8 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to know that you found our product easy, simple, and straightforward to use. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good

Good service

8 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re pleased to hear that you were happy with the service you received from OakNorth. We appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

The software to open and maintain my…

The software to open and maintain my account was easy to use and worked without any problems.

20 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you found our software easy to use for opening and maintaining your account, and that it worked without any problems. Thank you for your positive feedback!

Rated 5 out of 5 stars

The website was first class

The website was first class. This provided a slick process for opening an account.

18 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear you found our website first class and that opening your account was a slick process. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to operate the account

Easy to operate the account, good interest rates

21 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you find managing your account easy and that you appreciate our good interest rates. Thank you for your positive feedback!

Rated 5 out of 5 stars

I am a serial switcher to get the best…

I am a serial switcher to get the best rates. Oaknorth are often but not always up there with the best rates. I like the fact that I get a text to confirm movement of money almost immediately, it saves logging in until convenient. What I would like though is if I could use one email address for both my account and my husbands because he does not have an email.

21 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re pleased to hear that the process of opening and funding your new account went smoothly and that you have found our rates competitive. We’re also glad we were able to speak with you and explain that each OakNorth customer is required to use their own unique email address. This is an important security measure that helps protect each customer’s account and funds. We appreciate you taking the time to share your comments

Rated 5 out of 5 stars

Web site very easy to use

Web site very easy to use, makes life easier

6 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We appreciate your feedback and are so glad you found our website easy to use, making your life easier. Thank you for your positive comments!

Rated 5 out of 5 stars

Accounts easy to open and helpful that…

Accounts easy to open and helpful that they show how much money is accrued whilst the account is open.

7 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear you found the account opening process easy and helpful. We appreciate you highlighting the feature that shows accrued money!

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