I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more
Company replied
Already had a fixed rate ISA with OakNorth and was unsure whether I qualified to open another. I asked the question and was assured that it wasn't a problem and the account was set up the following da... See more
Company replied
I really love the OakNorth app.... One of my absolute favourites. Being able to see accounts, balances, interest payable at maturity, time showing how long it has been active and time to maturity is a... See more
Company replied
Company details
- #2 of 50 best companies in Bank
- #28 of 104 best companies in Financial Institution
- #2 of 4 best companies in Private Sector Bank
- #3 of 19 best companies in Savings Bank
About OakNorth Bank
Written by the company
Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more.
OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses.
It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Visit www.oaknorth.co.uk for more information.
Contact info
6th Floor, Ship Canal House, 98 King Street, M2 4WU, Manchester, United Kingdom
- 0330 3801 181
- businessdesk@oaknorth.co.uk
- oaknorth.co.uk
4.8
Excellent
21k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good timed contact
14 August 2026
Reply from OakNorth Bank
Thank you for your feedback. We’re delighted to hear that you were happy with the timely communication you received from us.
Easy to Open OakNorth Bank online…
Easy to Open OakNorth Bank online account. Reasonable interest rates.
Thanks for excellent service.
20 August 2026
Reply from OakNorth Bank
We're delighted to hear that you found opening your account straightforward and are happy with our interest rates. Thank you for your kind words about our service!
Very good 1 year fixed rate and simple system to effect it
Excellent fixed rate product and easy on-line process to set up. Have used Oaknorth a number of times and found them very reliable in every respect
15 August 2026
Reply from OakNorth Bank
We're so pleased to hear you found our fixed-rate product excellent and the online setup process easy. It's wonderful to know you've found us reliable every time you've used our services.
Reply from OakNorth Bank
We're delighted to hear that setting up your account was easy and that you appreciate our great rates. Thank you for your positive feedback!
All good account and set up
15 August 2026
Reply from OakNorth Bank
We're so glad to hear that your account and setup process was all good! We truly appreciate your positive feedback and are happy you had a great experience.
I had a very good experience with the…
I had a very good experience with the bank when I opened a fixed-term bond online. I had been banking with OakNorth for 3 years. Good rates. The whole process was quick and easy.
I’m really happy and feel safe banking with OakNorth. I would definitely recommend the bank to others.
15 August 2026
Reply from OakNorth Bank
We're so pleased to hear you had a very good experience opening your fixed-term bond online and that the process was quick and easy. It's wonderful that you feel safe banking with us and would recommend us to others. Thank you for your continued trust and positive feedback!
Application for a fixed term bond was…
Application for a fixed term bond was straightforward, and quick. Account was ready instantly. Communication was very good
8 August 2026
Reply from OakNorth Bank
We're so pleased to hear that your application for a fixed term bond was straightforward and quick, and that your account was ready instantly. We appreciate your positive feedback on our communication!
Quick and easy to use in transferring…
Quick and easy to use in transferring money and taking money out
15 August 2026
Reply from OakNorth Bank
We're so pleased to hear that transferring and withdrawing money was quick and easy for you. Thank you for your positive feedback!
Simple and easy to use
15 August 2026
Reply from OakNorth Bank
We're delighted to hear that you found our services simple and easy to use! Thank you for your wonderful feedback; we truly appreciate it.
Reply from OakNorth Bank
We're so glad to hear that you appreciate our straightforward approach and consistently fair service. Thank you for your positive feedback!
Very impressed how quick and easy it…
Very impressed how quick and easy it was to set up a account
14 August 2026
Reply from OakNorth Bank
We're so pleased to hear that setting up your account was a quick and easy experience for you. Thank you for your positive feedback!
Very clear products and website
Very clear products and website. Not sure how I get my £30 refer a friend payment, though.
14 August 2026
Reply from OakNorth Bank
Thank you for your feedback. We’re pleased to hear that you found our products and website clear and easy to understand. Rewards from our referral programme are paid once all of the eligibility criteria have been met, including holding funds in the eligible account for 30 consecutive days. Once this qualifying period has ended, referral rewards are paid within 60 days, as outlined in the referral terms and conditions. We’re pleased to confirm that your referral reward has since been successfully paid. We appreciate you taking the time to share your comments.
The registration process was…
The registration process was straightforward and I felt welcomed
23 June 2026
Reply from OakNorth Bank
We're so pleased to hear that your registration was straightforward and that you felt welcomed. Thank you for your positive feedback!
Setting up n account simple.
Process of opening an account on line was straightforward. Very quick and efficient. Information provided good and helpful.
14 August 2026
Reply from OakNorth Bank
We're so pleased to hear that the process of opening an account online was straightforward, quick, and efficient for you. It's wonderful that you found the information provided to be good and helpful!
User friendly App
Very simple to open account. App is user friendly and it’s easy to add money to account. All good so far.
13 August 2026
Reply from OakNorth Bank
We're so pleased to hear that opening your account was simple and that you find our app user-friendly. It's great to know that adding money to your account has been easy for you.
Reply from OakNorth Bank
Thank you for your feedback. We’re delighted to hear that you found your experience with OakNorth straightforward and easy to understand.
Very easy to open a new account via the…
Very easy to open a new account via the website.
14 August 2026
Reply from OakNorth Bank
We're so pleased to hear that you found opening a new account through our website to be a very easy process. Thank you for your positive feedback!
Reply from OakNorth Bank
We're delighted to hear you found our product great and interesting. We truly appreciate your wonderful feedback!
Easy to Open App Based Account
Easy to open and good introductory rates of interest. Refer a friend scheme useful.
12 August 2026
Reply from OakNorth Bank
We're so pleased you found the account easy to open and appreciate your positive feedback on our interest rates and the refer a friend scheme!
Reply from OakNorth Bank
Thank you for your feedback. We’re delighted to hear that you had a positive experience with OakNorth.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.