OakNorth Bank Reviews 

21,007
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that opening accounts online and navigating the website is exceptionally straightforward, secure, and user-friendly. People consistently praise the highly competitive interest rates and efficient fund transfers provided throughout their fixed term investments. Consumers find the overall end to end process extremely smooth, reliable, and well organized from start to finish. However, some customers also noted concerns about unexpected interest rate fluctuations or third party processing issues. A few reviewers mentioned desiring faster access options or experiencing occasional service limitations with certain features. Despite these minor drawbacks, consumer satisfaction remains broadly positive regarding the general banking services offered.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how stress-free and easy... See more

Website

Consumers find website to be positive, highlighting that the online platform is very intuitive and simple to... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with polite, friendly,... See more

Price

Users describe positive interactions with price, frequently highlighting competitive interest rates and easy... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the good interest rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more

Company replied

Rated 5 out of 5 stars

Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy w... See more

Company replied

Rated 5 out of 5 stars

It was really easy to open an account online. I couldn't transfer money directly from my nominated bank account but I think that was due to security from my bank rather than Oak North. Was easyvto do... See more

Company replied

Rated 5 out of 5 stars

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more

Company replied


Company details

  1. #2 of 50 best companies in Bank
  2. #28 of 104 best companies in Financial Institution
  3. #2 of 4 best companies in Private Sector Bank
  4. #3 of 19 best companies in Savings Bank

About OakNorth Bank

Written by the company

Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more. OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Visit www.oaknorth.co.uk for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21k reviews

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4.8

All reviews

(21,007)

3,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Good company to deal with

It is simple to use online activities and the interest rates are good

25 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you find our Online Banking simple to use and that you appreciate our interest rates. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to move accounts on maturity

Very straightforward to open the new account .I was kept informed throughout.

26 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that opening your new account was straightforward and that you were kept informed throughout the process. Thank you for your positive feedback!

Rated 4 out of 5 stars

Opening account

I found it easy to open an account but my husband does not have a mobile phone so could not invest with you.

12 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re pleased to hear that you found opening your account easy. We appreciate your comments regarding the mobile number requirement. To support the online application journey and for security reasons, each customer is required to have their own mobile number registered to their account. We appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Moved an Isa over from Shawbrook and it…

Moved an Isa over from Shawbrook and it was so easy and all went like clockwork, also was kept well informed all the way

26 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that your ISA transfer was easy and went smoothly. It's great that you were kept well informed throughout the process. Thank you for your positive feedback!

Rated 5 out of 5 stars

Simple process and good rates

Simple process and good rates. What more do you need!

12 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We are delighted to hear that you found our process simple and our rates good. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Very helpful service whist moving my…

Very helpful service whist moving my ISA To them . They kept me up to date each step of the way

12 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you found our service very helpful during your ISA transfer and that we kept you updated every step of the way. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good Bank.

Good Bank.
Easy to open accounts. Very competitive interest rate rates. When required to communicate directly available to phone. The staff have always been supportive and helpful.
It is a good Bank

12 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear you find us to be a good bank! It's wonderful to know that opening accounts was easy, you appreciate our competitive interest rates, and our staff have been supportive and helpful.

Rated 5 out of 5 stars

The company reminded me to renew my…

The company reminded me to renew my account.

12 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We appreciate you letting us know that our reminder system is working effectively for your account renewal.

Rated 5 out of 5 stars

Easy account to open

11 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that opening your account was an easy process! We truly appreciate you taking the time to share your positive feedback.

Rated 5 out of 5 stars

easy to use website

18 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're truly happy to hear that you found our website easy to use. We appreciate your positive feedback!

Rated 5 out of 5 stars

Quick and simple

11 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re delighted to hear that you found the process quick and simple.

Rated 5 out of 5 stars

Give very good interest rates

Give very good interest rates

25 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We are delighted to hear that you are pleased with our interest rates. Thank you for taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

Easy and quick used many times I have…

Easy and quick used many times I have never had a problem.

11 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so happy to hear that our service has consistently provided you with such a positive experience. We truly appreciate your continued support and kind words!

Rated 5 out of 5 stars
OakNorth Bank logo

Reply from OakNorth Bank

We're happy to hear that you found it quick, easy, and efficient! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Rates were good and communication was…

Rates were good and communication was great so stayed loyal!

25 August 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so glad to hear that you've found our rates good and our communication great, leading to your continued loyalty. Thank you for your positive feedback!

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