Oaktree Garden Centre Reviews 

2,100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service and excellent communication throughout the ordering process, noting how simple it was to place orders. Many people found the products to be of good quality, exactly as described, and offered at very competitive prices. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly or even earlier than expected. Reviewers also appreciate the helpfulness of the delivery teams and drivers, who often go out of their way to assist with placement. Overall, consumers are very satisfied with their purchases and the seamless experience provided.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Product

Customers consistently note positive experiences with product quality, describing items as good quality,... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the very good and... See more

Order

Consumers find order to be a positive experience, with many reviewers highlighting the straightforward online... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and speed from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality product. Tilting Sun umbrella with granite base. Good information regarding weight of stand needed for size of umbrella. Efficient up to date information about delivery.

Rated 5 out of 5 stars

We have ordered and purchased several items recently including three large established maples and a Ketler Parasol. The plants are excellent and arrived in wonderful condition. The delivery of the par... See more

Rated 5 out of 5 stars

Great service. Communication was excellent with a phone call to confirm order and dispatch. Delivery arrived as expected and driver was very helpful. Very quick service too, and the price of the pr... See more

Rated 5 out of 5 stars

Great price, efficient service very pleased with the product. Delivered by a really helpful gentleman. One picky thing is lack of communication from Oaktree after initial order confirmation to arrangi... See more



Company details

  1. #37 of 122 best companies in Garden Furniture Shop
  2. #170 of 397 best companies in Home Furniture Shop
  3. #86 of 191 best companies in Garden centre
  4. #21 of 35 best companies in Barbecue Shop

Written by the company

Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!

Oaktree Garden Centre

Written by the company

Garden Furniture & BBQ Price Commitment
Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
Seen It Cheaper
Just give us a call on 01344 578333

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(2,100)

57 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor communication

The garden furniture that we purchased from you is of good quality and at a reasonable price however the communication between us was poor. On the website it says that you will provide express delivery but we didn’t receive the delivery until nearly two weeks later. We also arranged a delivery date only to have the items delivered a day early with the delivery driver contacting us when he was 15 minutes away from our house and none of us were at home. Fortunately we were able to get someone to come to our house to accept it.

12 May 2025
Oaktree Garden Centre logo

Reply from Oaktree Garden Centre

Thank you for your feedback. We’re pleased that you’re happy with the quality and price of your furniture, but we sincerely apologise for the delivery issues.
We strive for clear communication and efficient service, and regret any confusion. We believed we contacted you about the delay to align it with our van schedule.
Once dispatched, we regret that your order arrived earlier than expected without proper notice. We appreciate your patience and are grateful that you were able to make arrangements to receive it despite the unexpected timing.
Your feedback is invaluable, and we are actively reviewing our delivery procedures to ensure a smoother experience in the future. If there’s anything else we can do to assist you, please don’t hesitate to let us know.
Thank you for choosing us—we hope you enjoy your new furniture!

Rated 5 out of 5 stars

What great customer service

What great customer service, from purchase to delivery of garden furniture. Placed order late one evening, received a call at 9am following morning to arrange delivery, that week! Got called day before delivery, as the person getting my order ready noticed I had ordered the wrong size table cover. They kindly swapped it for correct size at no extra cost.
Delivery window was confirmed early on delivery day. Driver was very helpful and on time.
The whole process was made so easy, thank you.

30 April 2025
Rated 5 out of 5 stars

First Time Purchase

First time purchase from this company and delighted with the service provided. Usually a bit tentative ordering online from a company unknown to me, however the experience was straight forward, easily navigated and the front arrived promptly with updates throughout.
Would recommend and would use again when needed.
Thanks to the staff and team for doing a great job!!

28 April 2025
Rated 5 out of 5 stars

RETURN

EXSTREAMLY HELPFUL STAFF,EASY TO DO A RETURN .LOVED THE STORE NEVER VISITED BEFORE
BOUGHT ON LINE FROM YOUR GARDEN CENTER.
CANT WAIT TO COME AGAIN.

27 April 2025

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