Ted Medhurst the sales representative for Oak Tree Mobility visited us by appointment to demonstrate their special adjustable beds for my wife. Following a serious bout of sepsis she is in constant pa... See more
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Company details
- #49 of 70 best companies in Mobility equipment supplier
- #25 of 36 best companies in Disability equipment supplier
- #46 of 77 best companies in Furniture Manufacturer
- #218 of 397 best companies in Home Furniture Shop
- #34 of 50 best companies in Medical Equipment Supplier
Written by the company
Here at Oak Tree Mobility, we believe that everyone deserves the freedom to live life to the fullest - comfortably, confidently, and independently. That belief is at the heart of everything we do. Our expertly crafted range of handmade rise and recline chairs, adjustable beds, and bath lifts are designed to bring comfort, safety, and ease into your everyday life. Each piece is made with care, combining quality craftsmanship with thoughtful design to meet your individual needs. From the first conversation to the final fitting, our friendly, knowledgeable team is dedicated to helping you find the perfect solution for your home and lifestyle. Thousands of people across the UK have already discovered how Oak Tree Mobility can help them enjoy the independence and peace of mind they deserve, and we’re proud to be part of their journey.
Your Comfort is Our Strength
Written by the company
- Minimum £200 Trade-In
- When looking for a new chair or bed, an ongoing concern for many prospective customers is what to do with their existing furniture. The disposal can often be expensive and time-consuming and tends to add to the burden of finding the right company to choose. Thankfully, at Oak Tree Mobility we offer an exclusive service that allows you to trade in whatever it is that needs replacing, at no charge whatsoever. In fact, we are now offering our customers a minimum of £200 part exchange for their existing items, regardless of the condition.
- Proudly Supporting the British Heart Foundation
- When we deliver your brand new chair or bed, we’ll collect your furniture at the same time. Doing the delivery and collection in one visit saves you time and hassle. Once your furniture has been collected and returned to our depot, we’ll check it over. If it’s reusable, we’ll donate it to the British Heart Foundation. They will then sell it in one of their many shops throughout the UK and use the proceeds to fund their life-saving research. In doing this, we have so far raised over £250,000!
- Delivery and Installation Included
- We offer a two-man white-glove delivery and installation service included in the price of all our chairs and beds. When they arrive, they will ask you where you would like your furniture to be placed. They will bring the chair or bed into your home, unwrap it, and then remove all the packaging. Once it is set up, they will help you familiarise yourself with the bed and its controls. When you are satisfied that everything is as it should be, we will ask you to complete a quick survey about our service.
Contact info
Park House, Newbrick Rd, Stoke Gifford, BS34 8YU, Bristol, United Kingdom
- 0800 999 2965
- customer.service@oaktreemobility.co.uk
- www.oaktreemobility.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Further lack of interest from oak…
Further lack of interest from oak mobility. No contact made still no update on when the chair will be mended. 10th september today been waiting since july!!!
Lingwood

Reply from Oak Tree Mobility
Ian was very friendly and professional
Ian was very friendly, professional and knowledgeable was very patient with my mum also sorted a good deal witch was fantastic would definitely recommend
Rod Mason visited us today and was…
Rod Mason visited us today and was professional and friendly, knowledgeable - no pressure to commit but did so anyway!
Very helpful informative gentleman
Very helpful informative gentleman. No pushing for a sale. We did purchase two chairs and look forward to receiving them.
The overall experience with Oak Tree…
The overall experience with Oak Tree Mobility was excellent. Andrew Murphy was friendly, very knowledgeable and enthusiastic. Andrew explained the products and the demonstration chair he brought was invaluable. His input was very beneficial and helped me with the furniture I chose.
Very helpful
Rod Mason visited us all the way on the…
Rod Mason visited us all the way on the west coast of the Lake District, and we found it a very pleasant experience, given that he was on time, and honest about the product options and prices for our needs.
Nick was really helpful and explained…
Nick was really helpful and explained everything we needed to know. We were very impressed and look forward to receiving our chairs.
Rupert was amazing and kind
Rupert was amazing and kind. Made me feel comfortable before talking about products. Made it real easy understand and got me the best deal I could. Overal ten out of ten customer service.
We had a meeting with Lee Wainwrite…
We had a meeting with Lee Wainwrite from Oak Tree Mobility and we were very pleased with how the appointment went we didn't feel pressured to buy anything and he was very professional and helpful to ensure that my father in law got the best help and chair that he needs and wanted, Lee was very friendly easy to talk to and we have had a very good experience with the company.
Ian Bridges was very helpful and very…
Ian Bridges was very helpful and very knowledgeable. A lovely experience.
Thank you.
Fantastic service all round
Fantastic service john was so helpful and allowed me to sit in chair as I wished for everything tended time to properly test out how each part felt which allowed me to make an informed decision. John explained everything clearly and in a simple way that I understood and answered all of my questions there was no pressure for me to buy anything and all options were covered. John jarvis is a polite and friendly guy as was Tom the guy who sorted the credit out would recommend this team and service to everyone
Lain was helpful and easy to get on…
Lain was helpful and easy to get on with it.
An amazing bed!
Ted arrived early and was relaxed and friendly. I immediately trusted him . He always waited for me to ask the questions. , but was frequently giving me advice based on all his other customers experiences. To be able to touch and experience the bed was fabulous, I never felt pressured nd was able to make independent decisions. In all a good experience.
The salesman didn't presur me into a…
The salesman didn't presur me into a sale &he showed me lots of different types of beds & prices, l was very pleased with the salesman, thank you.
Brilliant
Brilliant service all round, customer service I cannot fault and the item we brought we are delighted with
Very knowledgeable advisor
Andy Dixon came to see me and he was extremely knowledgeable and informative about the chairs. He was very polite and understanding of my needs.
Sales person went out of his way to…
Sales person went out of his way to clearly explain everything including the cost and demonstrated how the chair would work and what the benefits it would be
Andrew Murphy was amazing and very…
Andrew Murphy was amazing and very helpful, so much information given
Lain was prompt
Lain was prompt, patient,
On time and professional. Good sense of humour
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