Oaktree Motorhomes Reviews 

1,218
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and friendly, creating a welcoming and pressure-free environment during the buying process. Many people highlight the exceptional service, from initial inquiries to detailed handovers, making the entire experience smooth and enjoyable. Reviewers also appreciate the high quality of the vehicles, often describing them as immaculately clean and well-prepared. The after-sales service and support are consistently highlighted as outstanding, with many consumers noting that any minor issues or "niggles" were promptly and professionally resolved without fuss. People feel valued as customers, with the company going above and beyond to ensure satisfaction and provide ongoing assistance for all motorhome needs.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Customers consistently note positive experiences with service, often highlighting exceptional and personal... See more

Product

Consumers find the product to be positive, with many expressing delight over their new campervans and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, describing it as excellent, seamless, and wonderful from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have received exceptional service from Oaktree over the last 8 years from both the sales and service departments. The aftercare service is brilliant and very personal. When we have had an issue th... See more

Rated 5 out of 5 stars

Brilliant after sales service. We had our lithium battery, solar panels and dc charger fitted by Oaktree Motorhomes 3 years ago and the whole set up had worked well. While touring Norway recently we... See more

Rated 5 out of 5 stars

Absolutely fabulous buying experience from Oaktree motorhomes. No pressure selling, just look around and if you need help ask. Our salesman Jason was knowledgeable, helpful, polite and trustworthy.... See more

Rated 5 out of 5 stars

We brought a auto trail 635se 2019 Fiat ducato,from looking round to purchasing this van the staff were wonderful,they just left us to it,there was never any pressure from them but always very helpfu... See more


Company details

Information provided by various external sources

Oaktree Motorhomes in Nottingham, UK is used motorhomes dealer with over 20 years experience. You'll get 5-star service ✅ from sales of campervans to service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,218)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five Star Service from a Five Star Team

I found Oaktree on-line and made an initial phone enquiry about a first time Motorhome purchase. I spoke to a Salesman called Neil who went back and forth with numerous phone calls over a 2 week period trying to get my head around these vehicles and trying to establish my needs going forward without making any mistakes leading to regrets. Neil was nothing short of brilliant answering all of my questions with impartiality and honesty all the way through to my site visit 2 weeks later. I ended up with a Hymer T698Cl Golden Edition and it pretty much ticked every box .
Dave the service manager is the consummate professional and an asset to the business as is Gary the Service advisor. Both guys dealing with any queries or questions with a very professional approach and willing to offer there time no matter what.A fantastic statement made to me by Dave was" we don't do problems, just solutions. "
If thats not the most customer focused statement then i dont know what is. Matt on the service side again absolutely brilliant spending time showing me various features and does and don'ts on my motorhome before and during the completion of my purchase. Brad and Ben who are the owner Robs sons again absolutely cracking guys both very engaging and pleasant always with time to see if you're OK and getting the assistance you need. Then there's Rob the owner who again top marks to you sir for popping into the office during my handover and having a chat and offering his time to say thank you for your business and having ten minutes for a general chin wag.
Over all my opinion is based on 3 factors. The way the business operates on all levels and the absolute unquestionably consistency of every single member of the team. Nothing is too much trouble and every face is a smiling face. And the lay out of the site and overall presentation is flawless. I worked in the car industry for 29 years and spent many of them with a big German brand, who's expectations in terms of customer service were 100% and anything less would not do or be accepted. This company is run like a German car showroom and the level of service is fabulous and there's a very relaxed take your time attitude which is an absolute must and a winner for me.
To summerise, if you are looking for a Motorhome and want to be treated flawlessly and without compromise as a customer then I absolutely recommend that you go nowhere else other than Oaktree. These guys are absolutely top of the line and thoroughly deserve the recognition that im offering in this from the heart review. Well done Oaktree it's been an absolute pleasure doing business with you. And I wish you every success going forward because when I'm ready to swap I'll definitely be back to have a deal.

28 July 2025
Rated 5 out of 5 stars

This is the place! Go nowhere else!

We did our research online before visiting Oaktree, my search criteria was “top rated second hand mororhome dealers” and we are so glad Oaktree was at the top of the list and rightfully so!
From walking through the gates and browsing all their vans, through to purchasing and driving away in our mororhome, the service we have recieved has been second to none.
We paid a few visits before dropping on the perfect one for us and Neil Hall (what a great guy) gave us his time, patience,expertise and reassurance that our choice was a great one. All the motorhomes and campers on display are clearly well chosen and all open for inspection, no hard sales but someone is on hand if you need them.
Its such a lot of hard earned money to invest and you need to have faith in the company that you are dealing with and we have never hesitated trusting Oaktree.

Everyone really looked after us and we cannot thank them enough! 10/10!
We will return when we eventually change our van.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customers

We visited Oaktree Motorhome’s on a freezing January afternoon.Our intention was to look at Campervan’s.
We felt completely at ease and the sales staff let us look at our leisure.
There was no pushy salesman.
We left 2 hours later having spent £42k.
We bought an excellent Campervan and we are absolutely delighted with it.
I would 100% recommend Oaktree Motorhomes

11 January 2025
Unprompted review
Rated 5 out of 5 stars

From the moment we arrived we felt very…

From the moment we arrived we felt very welcomed. All staff were very friendly. We met Phil who showed us to the motorhome we had arranged to see, he left us to look around it and others with no pressure selling. We decided on a motorhome we wanted to buy and the process from Phil was very smooth. We collected the motorhome a week later and Phil was very thorough in showing us how everything worked. We had visited a larger motorhome company before going to Oak Tree and this experience was far better than the big boys.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Hymer B890

From the moment I first contacted Oaktree to enquire on a Hymer that they had for sale, I was treated with total respect both Brad and Jason who we dealt with the first time we went there could not do enough for us, the motorhome in question had been heavily updated and had all the spec that I wanted and the guys were really helpful showing us around it, like all used vehicles there were bits that needed looking at and without any discussion these were dealt with and the day I went to pick it up it was totally as promised. We have now had it 3 weeks and any small thing that I am not sure of all of the team are happy to help. I will defiantly go back to them for my next Motorhome but not for a while and will defiantly recommend to my friends as I feel they are a company that care about getting the right person into the right vehicle

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Very helpful and friendly staff. I did have a few minor issues but they were sorted without hesitation. Dave in the service department was always at hand to help resolve my issues quickly and efficiently. I would recommend anyone looking for a good quality motor home and more importantly a very professional/knowledgeable service don’t go anywhere else but Oaktree Motor Homes 👍👍

1 November 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Company

I recently bought a Motorhome from Oaktree, I can honestly say that it was a 5 star experience from the professionalism from all involved. No sales pressure at all, the vehicle was in superb condition and Phil our salesman was excellent answered all our questions professionally & honestly & explained all details of the vehicle. I would definitely recommend Oaktree to anyone considering buying a Motorhome.
Bob Isle of Wight

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Motorhome First Timer .…

After trawling the motorhome sites for almost 14 months searching for my dream motorhome I came across 2 very influential U-tubers, namely' The Urban Motorhome and Wandering Bird', { thank you so much guys } both guided me at different stages of my search to Oaktree web site. I had done my homework and read all the reviews both good and bad so well prepared. Impressed by the level these guys at Oaktree go to in making your dream a reality' It became a long frustrating wait for the right Motorhome to become available and when it did I wasted little time in approaching Oaktree and securing my Motorhome. I was honest and made it clear that I was a 1st timer and this motorhome dream is for me and my daughter to enjoy having never driven a Motorhome before. Andy at Oaktree is what we would call in London a real gent. Yes I know that his job is to make a sale but here the difference. Its not just about a sale at Oaktree its about that personal experience, trust and honesty. And for me' i won't lie my 1st time experience was great. I was driven and collected from the train station. Constantly in communication with Andy though out my many alterations and never ever made to feel that I was being a right pain in the butt. And when I had driven away only to discover a missing part. He put me in touch with Mat at Oaktree who made sure these were delivered to me and installed by a creditable installer close to my location. My upgrades were related to being off grid for a long periods and this is where U-tuber 'Wandering Bird' had influence my choice. I recently took my MH to Suffolk off grid for a long weekend and was never ever worried. Both my daughter and I would like to thank you guys for making our dream a reality. { also all the little freebies given by Andy }

We love our choice. and hope that other first timers experience the same personal touch like I had.

Thanks to you all at Oaktree.

Kenny & Charlotte.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service – way exceeding my expectations

I’m a novice when it comes to technical matters relating to my camper van. I was planning to go on a trip and sorting out some technical things to do with a replacement leisure battery late last week and I got myself into quite the state. I couldn’t get the sergeant panel to accurately measure the leisure battery charge which meant that many of the systems in my van weren’t working.

Myself and my partner approached the team to ask for some advice as we have decided that the first step was to replace our old leisure battery. Right from the get go even just from informal telephone calls, the team could not have been more helpful. Honestly, I was surprised and so relieved to receive excellent helpful and timely advice and feedback. Eventually as I couldn’t quite figure out the problem – this was because of my lack of technical understanding – we took the van to the team at oaktree for them to carry out a diagnosis and advise on a solution. Turns out the solution was straightforward and I am now way more educated on how to read data and the systems in my van. The team could not have been more helpful. They were prompt in responding way more than I felt I could expect. They gave me marvellous technical advice and I absolutely will be visiting them later this year for a further technical upgrade, so I can spend a bit more time off grid.

I want to say an absolutely huge thank you to Paul and Gary and everyone in the team. I’d also to like to acknowledge the help of ‘those happy days’, ‘the roaming Radfords ‘ and ‘wandering bird’, who first mentioned the excellent service at oaktree, through their van life YouTube channels.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

A genuine first class experience.

What a breath of fresh air Andy was. Very thoroguh and considerate walking me through the purchase of my first Motorhome. Whilst we made two trips from Cornwall it was certainly worth it. There was never any pressure of any sort, and I felt all questions, however seemingly small, were answered fully. The handover was faultless, no rush time taken to explain everything I needed to know in detail. I would recommend Oaktree Motorhomes to anyone.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Just bought my first motor home from…

Just bought my first motor home from Oaktree, the service is second to non, they really do live up to their reputation. The staff are very friendly and accommodating. I can't thank Andy enough for his help and advice. The aftercare is fantastic, the staff are always their to provide support and answer any questions 👍

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service, yet again.

We have just had our second vehicle from here. Andy V was the salesman this time. It’s lovely that staff know you, even if you haven’t been for a while. They take time to speak to you. The handover was great. I had a heap of extra questions, which was also covered. All in all, I would always keep my business with these and recommend them to anyone.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Talk about making things easy 👍

Talk about making things easy 👍
It is a minefield out there when you want to buy a used motorhome. I am so pleased I stumbled across Oaktree (lots of videos on YouTube and walkarounds of each van…… I became a bit of a stalker 😂).
They have a tremendous choice to suit all budgets and it is a pleasant place to visit and wander around looking in each of the vans.
A particular element that kept drawing me back was their sales package and after sales care. With each van you get a full service including cam belt change if needed, habitation check, a years tax and a 3 year RAC warranty. They also service their customers vans if you choose. (I’m sure I’ve forgotten something!!!).
The sale was seamless and done over the phone with our sale person, Phil. ( I had already chosen which van I wanted so no need to go back to the depot until collection day).
The handover was easy and informative and Phil was able to answer any questions we had. The van was spotless and everything worked perfectly.
I wholly recommend this dealer, they are fantastic and our Weinsberg Cara Compact is beautiful ⭐️🚐⭐️
Thank you Michelle and Tim x

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Oaktree motorhomes - top class!

Phil at Oaktree was a pleasure to do business with. He kept us informed at every step of our motorhome purchase. On collection day, he went through every aspect of the vehicle and answered all our questions. I would have no hesitation in recommending this company to anyone looking to buy a quality motorhome at a reasonable price. Thanks, Jackie and Mick

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Just purchased a Motorhome from these…

Just purchased a Motorhome from these guys, excellent choice of Motorhomes very relaxed viewing,no high pressure sales. Collected Thursday after a hour and half handover after been shown how everything works, heating,hot water etc. Shout out to Andy who made the buying process pleasant and easy.Cheers guys.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Oaktree Motorhomes is the place to go!

We’d been looking for a motor home for a while and were pleased when we saw that they’d got the model we wanted. We were able to look round without being pressured, but staff were on hand when we needed help. Everyone was so friendly and helpful, it was like one big family. The purchase process was smooth and easy and learning all about the motorhome when we collected it was such a laugh. We can not recommend Oaktree Motorhomes highly enough, great prices, great staff and great service. Thank you to everyone there for making the start of our motorhome ownership so good.

17 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look