OBDeleven Reviews 4,370

I had an issue with a purchase and contacted support. Erika from the OBDeleven team was very helpful and even made an exception for my case. The communication was fast, friendly and professional. I really appreciate the support and the way they handled the situation. Great customer service!

Excellent customer service based on an issue I had with a dongle that was just over a year old. Can’t fault OBDeleven team very happy.

Delivery was ok considering it came from Lithuania. I had a couple of issues setting up the app as it had the wrong car in the virtual garage (selected by the car being scanned by the OBD scanner and not by me entering the wrong car). The issue was sorted by contacting customer service via chat. There's 2 apps for the VAG cars so be aware of this if you do purchase one of these. I had to use both apps to change settings on my car but once I realised, the process was fairly simple. I would recommend this product but just be aware of initial potential issue when you first set it up.

A very useful device. Fast and stable connection to the car.

Device wasn't compatible with my vehicle, but it was my fault, I didn't check if it works with my vehicle. Customer service helped me with return, great and clear communication!

Great peace kit had few faults on my audi a3 2014 2.0 tdi 8v borrowed the kit from friend easy set up with free app
Codes cleared with ease which other readers didn't
Highly recommended

Havent received my product yet but to the next person deciding on what shippment to use, please avoid UPS at all cost from OBDELEVEN

Had a dongle that needed to get a new pin number and within 20 minutes it worked again! Great service!

I was struggling with the technology at first but the team made it easy for me .
It is very easy to set up and great piece of kit .
It cleared 15 faults on my car so it as paid for itself already brilliant

Saved me a fortune
Had this around a year and was quite happy with it.
Recently my Cupra Ateca had a few system fail, park pilot, camera system, blind spot warning ect...
Plugged in system had loads of errors and system faults, after digging down through all the faults it identified a front center left parking sensor fail.
I had my doubts but brought a new one from autodoc (£20), fitted it a wow car is back to normal.
Dread to think what a garage would have charged !

They were quite responsive. My request was accepted without questioning

Promises more I ordered the pro version but not all things work without a lot of credits like some are £10 per thing most of manual coding not user friendly unless a pro ! I would have been better spending a little more & buying vag odis & using Google to find codling steps !! a little disappointed but hey I’ve bought it now what can I do

Easy to use quick to diagnose very useful tool

I purchased the device and subscription expecting a straightforward diagnostic tool for my vehicle. Unfortunately, the product never worked correctly from the beginning. The device would not pair properly despite following all instructions and spending weeks troubleshooting with customer support.

During that time I provided extensive documentation, screenshots, and photos as requested. Instead of resolving the issue or replacing the defective unit, I was repeatedly told I might need to purchase newer hardware while my paid subscription time continued to run. I even bought an Android tablet specifically to eliminate compatibility issues, and the device still would not function.

The technical support experience was especially frustrating. Responses often took days, and every interaction felt like starting over with a new person. There was no clear ownership of the issue, no escalation, and no meaningful resolution despite the amount of time invested. It felt like an endless troubleshooting loop rather than actual support.

After investing significant time, money, and effort, I ended up with a non-working product and no meaningful resolution. Based on my experience, I cannot recommend this company.

Great customer support, went above and beyond to help me out.

Quick response, all questions sorted in few messages, great service