Oberlo Reviews 432

Absolutely disgraceful company, ordered 2 items 1 arrived, apparently I have received both, but I haven’t! Contacted them explaining situation and all I have received is numerous emails & photographs of the 1 item but still refuses to accept that the other has not arrived. Flat refusal of a refund from them, so along with Witcher who was the sale site for Obero, I have deleted both and will not return to either again! Obviously have the morals of Mr Turpin.

I have never bought from this company, I don’t know why they have my bank details and I’ve been taking money consistently from my account. I have sent them emails to no avail, how do I get back my money?

Oberlo used to be good 4 years ago, after that is constant completely stupid development and functionality decisions. Whoever is in charge of this needs to use their brain or be replaced with someone who actually can think things through properly. The system now has become a nightmare to use, it takes 10 times longer to place orders as u have to do it manually (the order button inside oberlo is useless as it misses so many key things like adding discounts, changing currency, choosing other lower priced products).

The customer support is rubbish , they have no real answers for their dumb decisions and actually still have the functionality there if they want to turn it on, but lie about it. They use the same function for doing bulk orders, so it proves it's there but they have removed for single orders. The place is run by fools and has idiot developers. Don't bother using this app unless u want to waste your time

It is good at fast but recently they are constantly making updates which are not tested and have flaws. They do called improvements updates are terrible. You have shopify updates then oberlo updates , same owners , then AliExpress updates. A bowl of disaster to happened. Then oberlo cares about the bulk orders customers. As they make the updates for them. We already work around their issues and now we are lost. They don't go back to old version but force us to move ahead and it falls.
Their customer support line is very poor and rubbish. They reply back after 16 hours. Which is pointless when we have to order. Total nightmare. The app gets worse and worse.

Good for beginners but don't allow lot of products to be imported which is huge minus

Thank you!! Super helpful customer support. I had a bug that was preventing workflow. I sent them a video of it and they have now fixed it. Thanks!!

It's getting worse and worse every week. I've used it for ~2 years, but I will probably change soon. Nothing works, you finally have to order yourself most of the time because of bugs. What's the point ??
Maybe this app is dead, and I haven't heard about it, but it looks like a ghost city.

If you use Shopify, and want to use products from Ali express, DO NOT USE Oberlo!!!!

Oberlos prices differ drastically when trying to set up your inventory.

The price difference between what Oberlo has, is at times double the price of what is being advertised in Ali Express.

DO NOT USE.. recommend using an alternative.

TERRIBLE COMPANY!! Please stay away and use a different company to drop ship with or find a new product to sell.

Their platform is dated and feels like its from 2002.

They have a "chat with us" box and its a bot and when you want to talk to someone it takes 24 hours to get a response (each time).

They spam your email even when you click unsubscribe.

They make you pay for a plan and then dont offer the services the plan says (they said they give you a list of the top trending and selling products, only to sign up and find out they no longer offer that)

They will spam your email some more, and you will unsubscribe again.

The products prices sometimes will set to 0 so you don't know what you pay for it.

You can't find out what you pay for shipping easily, you have to back door your way through to find the product on alibaba again and check shipping

Did I mention they wont stop spamming your email, no matter how many times you unsubscribe.

I can't wait for the class action lawsuit against this company. I will be signing up and taking my cut back.

Also if someone does reply to this from the company, the only thing I want is the personal email address of the CEO so I can spam their email like they spam mine.

It's a great idea, but they don't order the products for you automatically — you still have to do it yourself.

Also, if you have a problem, it takes them at least 24 hours to get back to you on the 'live' chat. Absolutely useless if you have a customer breathing down your neck.

I recently closed my Shopify account and removed oberlo from it - I am continuously getting emails from Caitlyn@oberlo despite clicking unsubscribe multiple times, emailing them direct to have me removed from their mail list - yet I’m continuously getting their spam...their unsubscribe/profile portal is a complete waste of time and no settings ever update - this is one part of a product that grinds my gears that you cannot willingly unsubscribe from company spam after you have ended the use of their product!

Oberlo if you want to rectify this issue - please reply! And I will consider altering the review accordingly since no one bothered to reply when emailing the relevant support addresses!

It takes too long to deliver to the Philippines. No one will wait the 30-60 days fulfilment,

Yet another worthless website that charges you a monthly fee and provides nothing more than Chinese garbage. I personally am not willing to sell Chinese garbage and then deal with returns left and right. I am further convinced that drop shipping is a complete scam to begin with after spending literally 40 hours out of the last 72 hours trying get started and searching hundreds of "Suppliers"

Before you even respond with some BS about how drop shipping is really profitable and customers wont mind waiting 30 days for an item to come from China:

No, its not. I gave up

AliExpress is a chinese version of eBay. Who are you fooling

no one is going to wait 30 days for an item to be delivered yet alone one thats not exactly top quality when quicker delivery methods and suppliers are readily avaliable within the uk....why divert to china or usa

The app has a lot of bugs and issues. When I make orders, many of them don't fulfill so I have to manually enter in the address. I got this app to save time on fulfillment but it doesn't save me much. Customer service gives me the same copy and paste answers whenever I reach out for help.

im finding the chat service way way too slow it this is my main complaint

i have only started using the app but i havnt had an order without a problem on shopify yet which is a bit worrying if I start to sell a lot
I am going to keep trying but im not sure for how long!!!

Oberlo is attractive to new "want to be" drop shippers because they prey on newcomers in a fashion that goes against the integrity of good business ethics. Imagine trying to establish a good reputation with customers who have to wait 40 days for their paid for product to arrive. Oberlo's instructional material is saturated with video and written statements directed toward new Shopify store owners that try to convince them that their customers won't be turned off as long as you warn them ahead of time. So, imagine trying to attract customers and building a great store reputation by stating in your product ads, "Due to popularity of this item, it will take between 30-40 days for you to receive it." Wouldn't that just make you feel like you MUST buy it? Jokers. I mean, really, you wouldn't even think of ordering it on Amazon where you're assured of receiving it in three days, would you? Oberlo's software works just fine. It's their integrity that doesn't exist. Zero stars. I didn't see that option.

Regarding your response below: nothing you stated warrants a reply. However, buyer beware. Major scam. Oberlo was put in place for vulnerable newbees to develop a relationship with Shopify. $29.90 per month is a ripoff. Find better choices.

Not bad. But I prefer to use other services

Warning!
Ali Express products...
Made in China...
C. E. O ? North Africa...
Enterprise's country? Lithuania...
Scam.

Not good for my experiencess but better then Aliexpress